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Staying Current With the Ever-Changing Vendor Landscape


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Vendors buying each other, launching new products, announcing new client signings, and pivoting to meet market demands. It can be overwhelming for you to keep up with.

Next Step created this page to help you be the person in-the-know and stay current with the latest news pertaining to core system vendors, digital banking providers, and debit/credit card processing vendors. The companies are listed in alphabetical order; simply click on a name and peruse the most recent updates.

Access Softek

Ondot Systems Integrates Card Control Software into Access Softek Mobile Banking Platform

September 25, 2017 Ondot Systems, the leading provider of mobile-based card services platforms, has integrated its solution with Access Softek to deliver a unified mobile banking and card control experience to financial institutions.

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Access Softek to Resell DeepTarget's Integrated Targeted Marketing Solutions for MFM and Orpheus

March 15, 2017DeepTarget Inc. today announced a new reseller partnership with Access Softek, provider of a premier mobile-first omnichannel digital banking platform that encompasses mobile and online channels, online account opening, and lending. The partnership enables Access Softek to resell DeepTarget products to financial institutions in order to deploy targeted, personalized marketing within Mobile Finance ManagerTM (MFM) and Orpheus, their innovative mobile and online banking solutions. 

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Access Softek to Offer Geezeo Powered PFM

February 29, 2016 - Access Softek, a premier mobile banking platform provider, recently announced it has established a formal reseller agreement with Geezeo, a leading FinTech firm that offers integrated digital financial management. Through this agreement, Access Softek will offer their customers Geezeo’s proven Personal Financial Management (PFM) platform.

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Access Softek and Payveris Join Forces to Deliver Enhanced Mobile/Online Banking and Payment Services

September 1, 2015 - Payveris™, a multi-channel provider of next generation digital payment solutions and innovative online and mobile banking software provider Access Softek, today announced a strategic reseller partnership. Under this partnership Access Softek will introduce Payveris' online and mobile digital payments capabilities to their client base of more than 400 banks and credit unions nationwide.

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Access Softek Partners with Allied Payment Network to Offer Mobile Photo Bill Pay Solution

August 6, 2013 – Allied Payment Network, a provider of online bill payment services to the financial industry, today announced a reseller partnership with mobile banking software provider Access Softek. The partnership will introduce Allied’s Picture PayTM mobile bill pay solution to Access Softek’s more than 350 bank and credit union customers nationwide. 

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ACI

ACI Worldwide is the First Application Provider to be Certified for SWIFT gpi

December 12, 2017 ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, announced today that it is the first provider globally to receive SWIFT gpi certification for the Universal Payments (UP) Real-Time Payments solution—the industry’s only solution that allows financial institutions (FIs) to address their Real Time Gross Settlement (RTGS), SWIFT messaging and real-time payments needs with a single, universal offering.

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Fraud Attempts Expected to Increase 30% During Peak Holiday Season

November 22, 2017 - Merchants and consumers are gearing up for the busy holiday shopping season and according to new benchmark data from ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, merchants can expect a 30 percent increase in omni-channel fraudulent activity compared with the same period last year.

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ACI Worldwide and Payworks Power Global Omni-Commerce in The Cloud

November 21, 2017 – ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced expanded cloud-based omni-channel payment capabilities through a licensing agreement with leading point-of-sale payment infrastructure provider Payworks.

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ACI Partners with Zelle® to Offer Real-Time Payments for Financial Institutions

November 20, 2017 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced it has been named a technology partner of the Zelle Network®.

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ACI Worldwide Announces U.S. UP Immediate Payments Start UP Program—Supporting The Clearing House’s New Real-time Payments System

November 14, 2017ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced support for accelerated adoption of The Clearing House (TCH) Real-time Payments (RTP®) system that went live this week.

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Payments Network Malaysia Chooses ACI Worldwide for Country’s Real-Time Retail Payments Platform

November 13, 2017ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that Payments Network Malaysia (PayNet), the national financial market infrastructure provider, will build Malaysia’s Real-time Retail Payments Platform (RPP) using ACI’s UP Immediate Payments solution.

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ACI Worldwide and PagBrasil Extend Options for Cross-Border eCommerce in Brazil

November 7, 2017 – ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced the successful integration of PagBrasil, an online payment processing service and gateway, into its extensive global network of eCommerce payment endpoints.

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ACI Worldwide, Inc. Reports Financial Results for the Quarter Ended September 30, 2017

November 2, 2017ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced financial results for the quarter ended September 30, 2017.

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ACI Worldwide Provides Access to All Instant Payments Schemes in Europe

October 30, 2017ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced support for the European Payments Council (EPC) SEPA Instant rulebook standard ISO 20022 within its Universal Payments (UP) solutions portfolio, including UP Immediate Payments and UP Real-Time Payments.

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ACI Worldwide and Westpac New Zealand Deliver Real Time Payments Through DevOps Transformation

October 24, 2017 – ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that Westpac New Zealand has transformed its retail banking technology and operations to deliver real-time payments via ACI’s UP Immediate Payments solution, driven by Agile methodology and DevOps practices.

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Westpac New Zealand Protects Against Evolving Fraud Threats with Real Time Fraud Solution

October 24, 2017 – ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that Westpac New Zealand are the first financial institution to benefit from the new technical capabilities of ACI’s UP Payments Risk Management solution.

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Westpac New Zealand Completes Major Banking Technology Transformation with ACI Worldwide

October 24, 2017 – ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that Westpac New Zealand has completed a wide-ranging banking technology transformation, underpinned by ACI’s powerful and comprehensive Universal Payments (UP) portfolio of solutions.

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ACI Worldwide, Inc. To Release Third Quarter 2017 Financial Results

October 19, 2017ACI Worldwide (NASDAQ: ACIW), a leading global provider of electronic payment and banking solutions, announced today that it will report its financial results for the third quarter 2017 on November 2, 2017. Management will host a conference call at 8:30 am EST to discuss these results.

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ACI Worldwide Steps Up to Market’s Growing Open API Demands

October 17, 2017ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced the launch of new API manager capabilities — available to all clients using ACI’s Universal Payments (UP) solutions.

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ACI Simplifies Digital Banking with New Responsive Web Design, Powered by Industry’s Most Extensive API Library

October 17, 2017ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced the next generation of its flagship enterprise digital banking solution, Universal Online Banker. Featuring the industry’s most extensive API library, the award-winning Universal Online Banker platform enables clients to further their Open API strategies and extend the services of the application to new channels and user interaction points.

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ACI Worldwide Powers Digital Banking for MB Financial

October 17, 2017 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that MB Financial Bank is utilizing ACI’s Universal Online Banker solution for its corporate banking customers.

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ACI Transforms Fraud Protection with UP Payments Risk Management

October 16, 2017ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced the next generation of fraud protection with its UP Payments Risk Management solution. Through state-of-the-art adaptive machine learning and an unrivalled approach to shared intelligence, the real-time payments fraud protection solution delivers banks, intermediaries, merchants and telcos the industry’s most powerful fraud strategies.

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ACI Worldwide and STET Team to Drive European Immediate Payments Adoption

October 12, 2017ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, and STET, one of the leading European clearing and settlement systems (CSM), announced their strategic agreement to deliver an end-to-end real-time payments solution to payment services providers (PSPs) across Europe.

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ACI Delivers Industry’s First and Only Solution Able to Address All Real-Time Payment Needs

October 10, 2017ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today launched the UP Real-Time Payments Solution—the only global solution that allows financial institutions to address their Real Time Gross Settlement (RTGS), SWIFT messaging and real-time payments needs with a single, universal offering.

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ACI Awarded 2017 Swift Certified Application Accreditation for Twentieth Consecutive Year

October 5, 2017ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, announced today that its global payment processing solution, ACI Money Transfer System, part of ACI’s UP Real-Time Payments Solution, was awarded the 2017 SWIFT Certified Application - Payments label for the twentieth consecutive year—making it the first solution to achieve this milestone.

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Digital Disruption in Global Banking Sector Continues to Increase

September 26, 2017 – The digital disruption in the global banking sector continues to rise. Consumers worldwide increasingly expect new and innovative services from their banks and are willing to share data with new financial service providers, a global online survey by ACI Worldwide and YouGov of more than 9,000 consumers in the U.S. and Europe has found.

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ACI Worldwide Executive Elected to Ecommerce Europe Taskforce

September 20, 2017 – ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that Paul Thomalla, senior vice president, Corporate Relations & Development, has been appointed to Ecommerce Europe’s Payments Experts Taskforce, which supports the development of online payments strategies.

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Majority of EMEA Retailers Plan to Increase Investment in Payments, Survey by ACI and Ovum Finds

September 11, 2017 – 55 percent of retailers and merchants in the EMEA region are planning to increase their investment into new payment capabilities in the next 18 to 24 months, according to the 2017 Global Payments Insight Survey: Merchants and Retailers by ACI Worldwidetyle and Ovum.

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Mobile Payments Rise in Popularity, Reaching Tipping Point in Some Countries, Global Report by ACI Worldwide Finds

September 5, 2017 - On the eve of the third anniversary of the launch of Apple Pay, mobile wallet adoption is on the rise globally and consumers in the U.S. and Europe are catching up with those in fast-growing economies in Asia and Latin America where mobile wallets have already become the dominant payment platform, according to new benchmark data from the Global Consumer Survey: Consumer Trust and Security Perceptions published by ACI Worldwide and Aite.*

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Immediate Payments are a Key Revenue Driver for 66 Percent of Banks in Markets with IP Schemes

August 1, 2017 - Immediate payments is a key revenue driver for 66 percent of banks in markets with IP schemes, according to new benchmark data, “2017 Global Payments Insight Survey: Retail Banking,” from ACI Worldwide (NASDAQ: ACIW) and Ovum.

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ACI Worldwide, Inc. Reports Financial Results for the Quarter Ended June 30, 2017

July 27, 2017 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced financial results for the quarter ended June 30, 2017. Results and comparisons discussed in the Q2 financial summary section of this press release exclude the impact of foreign currency fluctuations.

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ACI Worldwide Wins Frost & Sullivan 2017 Digital Payments Customer Value Leadership Award

July 26, 2017 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced it has received the 2017 Digital Payments Customer Value Leadership Award from global consultancy Frost & Sullivan.

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ACI Worldwide, Inc. To Release Second Quarter 2017 Financial Results

July 13, 2017 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of electronic payment and banking solutions, announced today that it will report its financial results for the second quarter 2017 on July 27, 2017. Management will host a conference call at 8:30 am EST to discuss these results. 

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ACI Worldwide Expands in Romania

July 11, 2017 - ACI Worldwide electronic payment and banking solutions, today announced the official opening of its new Timişoara, Romania office. This office follows ACI’s recent expansion of its global headquarters in Naples, Florida and state-of-the-art data center in Limerick, Ireland, each of which brings new hires. 

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Omni-Channel Payments Strategy is Critical to Creating a Seamless Customer Experience, According to Nearly 8 in 10 Global Merchants

July 6, 2017 - An omni-channel payments strategy is key to creating a seamless customer experience for 79 percent of merchants and retailers, per new benchmark data, “2017 Global Payments Insight Survey: Merchants and Retailers,” from ACI Worldwide (NASDAQ: ACIW) and Ovum. The study revealed that although EMV has lowered fraud prevention costs for most U.S. companies, fraud continues to shift online.

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Planet Payment and ACI Worldwide Launch UnionPay International’s SecurePlus

July 5, 2017 - Planet Payment, Inc. (NASDAQ:PLPM), a leading provider of international and multi-currency payment processing services, and ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced the launch of UnionPay International’s SecurePlus, the latest in UnionPay’s solution set, that will now enable the acceptance of UnionPay debit and credit cards online, with several significant enhancements.

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The ATM Turns 50: Consumers Demand Innovative, User-Friendly ATM Services with Better, More Secure Ways of Authentication

June 27, 2017 - As the ATM celebrates its 50th anniversary, a fashion makeover is high on the wish list of consumers worldwide. According to a global online poll of 8,000 consumers conducted by YouGov on behalf of leading global provider of real-time payments ACI Worldwide (NASDAQ: ACIW), easier, intuitive and more secure ways of accessing their bank accounts are a priority for ATM users worldwide: 43 percent of consumers in Italy, 38 percent in Spain and 28 percent in the U.S. want ATMs to offer better and more secure ways of authentication.

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ACI Worldwide Brings Alipay to Africa via Peach Payments

June 26, 2017 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, and Alipay today announced that they are launching Alipay in South Africa, via leading regional payment service provider (PSP) Peach Payments. This latest news builds upon ACI’s long-standing work with Alipay, as well as Peach Payments, whose merchants already benefit from the flexibility and seamless mobile checkout delivered by ACI’s Mobile Commerce Software Development Kit (mSDK).

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ACI Worldwide to Connect European Banks to Pan-European Instant Payments

June 19, 2017 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that it will offer its UP Immediate Payments solution via a hosted cloud, enabling financial institutions across Europe to share connectivity to the EBA RT1 scheme and thus reduce the costs of real-time operations and time to market.

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ACI Worldwide Elected Co-Chair of nexo Standards’ Technical Steering Committee

June 14, 2017 – ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that Bryan Croteau, director, product management, has been elected co-chair of nexo’s Technical Steering Committee (TSC).

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ACI Worldwide Spotlights Mobile Payments and Open API Trends at Premier European Payments Events

June 7, 2017 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, will participate in two forthcoming European events that are a focal point for the European payments and financial services industries. 

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Mount Saint Mary’s University Los Angeles Streamlines Tuition Payment Experience with ACI Worldwide

May 31, 2017 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, announced today that Mount Saint Mary’s University is powering its tuition payment system with ACI’s UP Bill Payment Solution.

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ACI Worldwide to Attend Upcoming Investor Conferences

May 25, 2017 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, announced today that company management will attend the following investor conferences:

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57% of Billing Organizations are Increasing Investment in Electronic Payments Capabilities Over the Next Two Years

May 23, 2017 - The majority (57%) of billing organizations are investing in relevant payments technology to keep up with consumer wants and expectations, according to new data, “2017 Global Payments Insight Survey: Bill Pay Services,” from ACI Worldwide (NASDAQ: ACIW) and Ovum. The study, which includes organizations from a diverse array of industries - such as higher education, insurance, consumer finance, government, healthcare services and utilities - revealed that the pace of payments investment continues to increase year-over-year.

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ACI Worldwide Boosts Integrated Fraud Management Capabilities for Bambora

May 17, 2017 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that Bambora, a high-growth payment service provider (PSP) with an expanding global footprint, will support merchants in Australia and New Zealand with first-class fraud management capabilities via ACI ReD Shield, part of the ACI UP eCommerce Payments solution.

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Pay360 Joins Forces with ACI Worldwide to Extend its Global Acquiring Reach

May 11, 2017 - Pay360 by Capita has established a five-year alliance with ACI Worldwide, a leading provider of real-time electronic payment and banking solutions, to extend its card acquiring capability from the UK and Europe, to growth markets in North and South America, the Middle East and Africa.

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ACI Achieves PCI Compliance Validation for its Point-to-Point Encryption (P2PE) Card Payments Solution

May 9, 2017 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, announced today that its Point-to-Point Encryption (P2PE) solution, part of the UP Merchant Payments platform, has been independently validated to meet the Payment Card Industry (PCI) P2PE Solution standard.

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ACI Worldwide to Showcase its Omni-Channel Payments Solutions at Upcoming Retail Technology Expo in London

May 5, 2017 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, will showcase its market-leading omni-channel payments solutions at the upcoming Retail Technology Expo (RBTE), Europe’s biggest annual event for the retail and hospitality industries, held in London Olympia, May 8 - 9, 2017 (booth 626).

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ACI Worldwide, Inc. Reports Financial Results for the Quarter Ended March 31, 2017

May 4, 2017 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced financial results for the quarter ended March 31, 2017. Results and comparisons discussed in the Q1 Financial Summary section of this Press Release exclude the impact of the Community Financial Services (CFS) divestiture in Q1 2016, as well as foreign currency fluctuations.

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ACI Worldwide Showcases Immediate Payments Capabilities and Mobile Solutions at Seamless Payments Middle East

April 26, 2017 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, will showcase its UP Immediate Payments solution and new Mobile Commerce Software Develop Kit (mSDK) at the Seamless Payments Middle East conference, taking place May 1 -2 in Dubai. The conference hosts 350 of the region’s leading technology providers and delivers an educational program covering payments, eCommerce and retail.

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ACI Worldwide to Connect U.S. Banks to Real-Time Payments Scheme

April 24, 2017 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that it will offer its UP Immediate Payments solution via a hosted cloud, enabling financial institutions and credit unions of all sizes to access real-time payments in the U.S. Multiple institutions seeking the same solution will be able to share connectivity to The Clearing House (TCH) and Zelle networks, reducing the costs of real-time payment operations and time to market.

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ACI Worldwide and Alipay Enable Merchants Across Europe to Transform In-Store Experience for Chinese Shoppers

April 19, 2017 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that it has expanded its relationship with Alipay, China's largest mobile payment provider operated by Ant Financial Services Group, to enable merchants across Europe, the Middle East and Africa to accept Alipay payments from Chinese shoppers.

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ACI Worldwide Showcases Online Fraud Management and Payments Capabilities at Upcoming European Events

April 19, 2017 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, will showcase its award-winning merchant payments and fraud prevention solutions at MRC London, April 24-26 (booth 21). In addition to highlighting the capabilities of the UP eCommerce Payments solution, with integrated ReD Shield fraud management, ACI will contribute fraud and payments expertise to the educational program at MRC London, as well as the upcoming MVNOs World Congress.

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ACI Worldwide Spotlights the Future of Real-time Payments at NACHA PAYMENTS 2017

April 13, 2017 – ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, will showcase its UP Immediate Payments solution at NACHA PAYMENTS 2017 (booth #411), taking place April 23 - 26 in Austin, Texas.

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ACI Worldwide, Inc. To Release First Quarter 2017 Financial Results

April 13, 2017 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, announced today that it will report its financial results for the first quarter 2017 on May 4, 2017.  Management will host a conference call at 8:30 am EST to discuss these results.

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Majority of SMEs in the US and Europe Ready to Switch Banks for Offer of Real-Time Payments, says ACI Worldwide

April 12, 2017 - The majority of small and medium-sized (SMEs) business owners in the US and Europe would consider switching account providers for the offer of real-time payments, according to an online poll by YouGov conducted on behalf of ACI Worldwide.* Two-thirds (65%) of US SME businesses stated that if banks offered real-time payments capabilities, it would ‘encourage’ them to switch providers. 90 percent of respondents in Italy, 75 percent in France and 58 percent in Germany also said the offer of faster electronic payments would be a reason for them to switch banks.

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ACI Worldwide to Power Payments Fraud Protection for ADSI

April 11, 2017 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that ADSI, a leading banking IT services and fraud protection provider operating in South America, the Caribbean and Central America, has selected the company to power fraud protection for its data center.

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ACI Worldwide Delivers Seamless Mobile Checkout Experience in Middle East and North Africa with HyperPay

April 5, 2017 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that HyperPay, a leading payment service provider (PSP) in the Middle East and North Africa (MENA) region, now offers merchants a seamless mobile checkout solution with the ACI Mobile Commerce Software Development Kit (mSDK), part of ACI’s UP eCommerce Payments solution.

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ACI Protects eCommerce Payments for Braspag

March 28, 2017 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that Braspag, part of the Cielo Group and a leader in eCommerce payment solutions in Latin America, has integrated ACI’s award-winning UP eCommerce Payments solution, featuring its ReD Shield and ReDi anti-fraud capabilities.

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Payment21 and ACI Worldwide Enable Anti Money Laundering Compliant Bitcoin Payments Globally

March 22, 2017 - Payment21® and ACI Worldwide today announced a strategic collaboration enabling payment service providers (PSPs) to offer merchants anti-money laundering (AML)-compliant Bitcoin acceptance via ACI’s UP eCommerce Payments solution. ACI’s network of more than 130 PSPs, serving more than 56,000 merchants, can now accept Bitcoin payments as a result.

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To Accommodate Growth, Egyptian Banks Company Adopts ACI Worldwide’s Next-Generation Retail Payments Solution

March 21, 2017ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced the expansion of its relationship with the Egyptian Banks Company for Technological Advancement (EBC), the central domestic infrastructure provider for payments in Egypt. ACI will help drive the bank’s ambitious growth plans and initiative to move from the use of cash to electronic payments/funds in one of Africa’s most innovative and fastest growing markets.

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ACI Worldwide Powers Seamless Mobile Checkout Experience for Peach Payments

March 15, 2017 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that Peach Payments, a fast-growing South African payment service provider (PSP), will offer merchants a seamless mobile checkout solution with the ACI Mobile Commerce Software Development Kit (mSDK).

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Driven by ACI Worldwide, Ecentric Payment Systems Extends Omni-Channel Capabilities for African Merchants

March 14, 2017 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that Ecentric Payments Systems, South Africa’s leading payment processor, has expanded its relationship with the company and will leverage ACI’s UP Merchant Payments to extend its capabilities with eCommerce payment and gift card solutions. 

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ACI Worldwide Showcases Real-time Fraud Prevention Capabilities and Merchant Payment Solutions at MRC Vegas

March 10, 2017ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, will demonstrate its eCommerce payments and merchant fraud prevention solutions at MRC Vegas, a major global event focused on payments, fraud and risk, taking place March 13-16 in Las Vegas.

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ACI Worldwide Wins Cross-Border Payments Award at PayFORUM

March 8, 2017 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, has been recognized at the PayFORUM awards with top honors in the ‘Cross-border Payments’ category. The annual awards are presented as part of the PayFORUM conference in Paris, France, which attracts leading French and European banks, retailers and payment providers.

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ACI Worldwide and Jack Henry & Associates Accelerate Real-time Payments in the U.S.

March 8, 2017 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that Jack Henry & Associates, Inc.® (NASDAQ: JKHY) will use ACI’s UP Immediate Payments to connect its more than 10,000 financial institution clients and their customers to real-time payments networks—including The Clearing House Real-time Payments System and Zelle networks—to accelerate real-time payments in the U.S.

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ACI Worldwide Showcases eCommerce Payments Innovation at Seamless Payments Africa

March 7, 2017 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, will demonstrate the capabilities of its next-generation UP eCommerce Payments solution at the Seamless Africa conference in Cape Town, South Africa, March 13-15. The platform solution empowers merchants and the payment service providers (PSPs) that serve them to embrace payments innovation and increase revenues by improving conversion rates.

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ACI Worldwide to Host 2017 Analyst Day on March 9 in Naples, FL

March 3, 2017 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, will host its 2017 analyst day on Thursday, March 9 in Naples, Florida. Senior management will present on ACI's corporate strategy and solution initiatives.

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ACI Worldwide, Inc. Reports Financial Results for the Quarter and Full Year Ended December 31, 2016

March 2, 2017 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced financial results for the quarter and full year ended December 31, 2016.

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MasterCard and ACI Worldwide Reach Agreement to Resolve Lawsuit

March 1, 2017ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, has reached an agreement with MasterCard Technologies, LLC, and MasterCard International Incorporated, in which MasterCard has purchased from ACI and ACI has granted to MasterCard a perpetual license relating to components of NET24-XPNET™ middleware on the MasterCard debit switch. The parties resolved their differences in a confidential settlement agreement, and the lawsuit has been dismissed with prejudice.

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Eighty Percent of European Retailers View Customer Experience as Key Driver for New Payment Method Acceptance

March 1, 2017 - Meeting the increasingly sophisticated demands of customers and delivering seamless cross-channel interaction is driving retailers to focus on their payments strategy, according to a new survey, “Payment trends in the European retail sector,” published by Edgar, Dunn & Company and ACI Worldwide (NASDAQ: ACIW). The fifth annual survey found that merchants also see payments strategy as a way to reduce costs, improve customer service and provide differentiation in a highly competitive market.

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ACI Worldwide to Participate in Upcoming Investor Conference

February 28, 2017 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, announced today that company management will attend the following investor conference: Raymond James 38th Annual Institutional Investors Conference on March 7th, 2017 at 4:35 PM at the JW Marriott Grande Lakes, Orlando, FL

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Co-op Selects ACI Worldwide to Power Wallet Service for its New Membership Scheme

February 27, 2017 – ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that The Co-operative Group (Co-op), one of the UK’s largest convenience food retailers with more than 2,800 stores and fuel sites across the UK, has selected the company to run a cloud-based wallet service for its recently announced membership scheme.

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PayPlug Extends Reach and Powers International eCommerce Payments with ACI Worldwide

February 23, 2017 – ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that PayPlug, a rapidly-growing French payment service provider (PSP) with a targeted offering for the SME market, will utilize the ACI PAY.ON Payments Gateway to power its international expansion efforts. 

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ACI Powers eCommerce for Vietnam’s National Payment Switch, Accelerating Country’s Online and Mobile Shopping Explosion

February 22, 2017 - ACI Worldwide(NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that the National Payment Corporation of Vietnam (NAPAS), the National Payment Switch Provider in Vietnam, is utilizing ACI’s UP eCommerce Payments solution to drive growth across Vietnam and the ASEAN region.   

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Fewer Than 50 Percent of Global Consumers Trust Businesses to Protect Their Financial and Payments Data

February 21, 2017 - Consumers across the globe are more concerned with protecting their financial and payments information stored on a computer than they are with protecting this data when stored on a mobile wallet, according to new benchmark data, “Global Consumer Survey: Consumer Trust and Security Perceptions,” from ACI Worldwide (NASDAQ: ACIW) and Aite Group.

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ACI UP eCommerce Payments Solution Wins International eCommerce Award at Annual Merchant Payments Ecosystem Conference

February 16, 2017 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, received top honors at the annual Merchant Payments Ecosystem Awards, winning the ‘International Award’ for its UP eCommerce Payments solution. 

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ACI Worldwide, Inc. To Release Fourth Quarter and Full Year 2016 Financial Results

February 10, 2017 — ACI Worldwide(NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, announced today that it will report its financial results for the fourth quarter and full year 2016 on March 2, 2017.  

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ACI Worldwide Experts Present Mobile Payments Growth Strategies and Advance Global Standards at Leading U.S. Industry Events

February 9, 2017 – ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, will participate in two important upcoming industry events, showcasing mobile payments growth strategies as well as advocating for the adoption of global card payment standards that reduce payments friction.

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ACI Worldwide Showcases Real-time Payments and eCommerce Capabilities at Merchant Payments Ecosystem

February 8, 2017 – ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, will be demonstrating the next-generation of eCommerce payments with the UP eCommerce Payments solution at the Merchant Payments Ecosystem conference in Berlin, February 14-16.

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Digital River World Payments Expands Relationship with ACI Worldwide

February 8, 2017 – Digital River World Payments, a global payments service provider, and ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced an expanded relationship to provide ACI’s eCommerce fraud prevention solution to Digital River’s global merchant customers. 

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Chargebacks911 and ACI Worldwide Combat £80 billion in Global Chargebacks

February 1, 2017 – Chargebacks911™, a Global Risk Technologies company and an internationally-renowned leader for risk mitigation, has today announced a new collaboration with ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions. This alliance will enable more merchants to access the services they need to successfully fight illegitimate chargebacks. 

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Americans Pay More than Half of Their Bills Online

January 24, 2017 - While the shift to online payments continues to ascend, there are stark generational differences when it comes to paying bills, according to new benchmark data, “How Americans Pay Their Bills,” from ACI Worldwide (NASDAQ: ACIW) and Aite Group.U.S. consumers spent a record-setting amount on bill payments in 2016 ($3.9 trillion). 

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ACI Worldwide to Drive Real-Time Payments for Rabobank

January 19, 2017ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that Rabobank, a global multinational bank, will utilize the company’s UP Immediate Payments solution.

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ACI Provides Access to All Immediate Payment Schemes Globally

January 18, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced the latest version of its UP Immediate Payments solution. Available via a SaaS delivery model or on-premise, UP Immediate Payments is highly flexible and adaptable, providing access to all Immediate Payments (IP) schemes globally.

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Global Fraud Attempts Increased by 31% During Holiday Shopping Season

January 17, 2017 - Fraud and general retail growth each increased substantially during the 2016 holiday season, according to new benchmark data from ACI Worldwide (NASDAQ: ACIW). Fraud attempts increased by 31 percent, while the number of overall transactions increased by 16 percent.  

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ACI Worldwide Showcases Powerful New mCommerce Solutions at NRF 2017 to Meet the Challenges of Evolving Customer Shopping Habits

January 9, 2017ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced its participation at NRF's Annual Convention & Expo, January 15-17, 2017 in New York City.

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ACI Worldwide to Power Fraud Protection for Kuwait’s National Payments Switch

January 4, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that The Shared Electronic Banking Services Company (KNET) in Kuwait has expanded its relationship with the company and will leverage its payments risk management solution to power fraud protection for its member banks.   

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ACI Worldwide Named Official Service Provider for Pan-European Instant Credit Transfer Scheme by EBA Clearing

December, 14 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, has been named by EBA Clearing as one of the ‘frontrunner service providers’ for the pan-European EBA SEPA Instant Credit Transfer Scheme, due to go live in November 2017. The scheme will enable consumers and businesses to make euro credit transfers in real-time between accounts across an international area that will eventually span over 34 European countries. The first pilot banks are expected to start testing as early as Q1 2017.

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ACI Worldwide Expands Operations in Florida with New Opportunities and Capital Investment

December 12, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that it is expanding its presence in Florida—with a continuation of senior-level and business function hires—at its Naples-based global headquarters. To commemorate the expansion, ACI executives including President and CEO Phil Heasley joined the Honorable Rick Scott, Governor of Florida, for an event at ACI’s Naples office earlier today.  - See more at: https://www.aciworldwide.com/news-and-events/press-releases/2016/decembe...

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Less than Half of U.S. Mass Transit Riders Pay Electronically, According to New ACI Worldwide Data on Mass Transit Payments

December 7, 2016 - Cash is the most prevalent method of payment for mass transit riders across the U.S.—and is viewed as the most secure payment method, according to new data from ACI Worldwide (NASDAQ: ACIW). ACI’s 2016 Mass Transit Payments Survey data*, based on 2,006 riders from the nine largest metropolitan transportation systems in the U.S., shows that there is high consumer demand for alternate payment types, but non-cash payment methods are perceived as less secure than cash. 

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U.S. is the Global Fraud Hotspot, with Online Fraud Attempts Expected to Increase 43% During Peak Holiday Season Due to EMV Shift

November 22, 2016 - As the busy holiday shopping season approaches, global retailers can expect a 12 percent growth in online fraudulent activity in the upcoming holiday season, compared with the same period last year—and lower ticket prices on fraudster-targeted gifts and products, according to new benchmark data from ACI Worldwide (NASDAQ: ACIW). The data*, based on hundreds of millions of transactions from retailers globally, provides actionable insights that merchants can leverage to protect against fraudulent activity this holiday season. 

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AGS Transact Technologies Introduces Universal Payments Capabilities to India in Partnership with ACI Worldwide

November 16, 2016 - AGS Transact Technologies Limited, India’s leading end-to-end payment solutions provider for the banking, retail and petroleum sectors, today announced a strategic alliance with ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions. This alliance will bring ACI’s Universal Payments capabilities to the Indian market via a comprehensive cloud-based managed services offering that integrates cross-channel payments, fraud prevention and transaction management capabilities. 

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ACI Fintech Disruptors Report 2017: Majority of European Banks say Partnering with Fintechs is Essential to Future of Financial Services Delivery

November 16, 2016 - A survey of financial institutions, fintech start-ups and ecosystem participants across Europe, Africa and the Middle East has revealed that the convergence between the strategies of fintechs and traditional financial institutions is rapidly gathering pace. 

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ACI Worldwide, Inc. Reports Financial Results for the Quarter Ended September 30, 2016

November 3, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced financial results for the quarter ended September 30, 2016. 

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ACI Powers Faster Payments for Turkish Bank UK

November 2, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced it has partnered with Turkish Bank UK to power its Faster Payments offering. The UK-based bank will use ACI’s aggregator service to connect to the UK Faster Payments Scheme – allowing it to process all transfers to and from UK bank accounts instantly. The bank will use the service via ACI’s cloud-based delivery model run from its new European data centre, which opened in Limerick last month. 

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ACI’s UP eCommerce Payments Solution Recognized as Industry Leader at FStech Payments Awards

October 26, 2016 – ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment solutions, was honored at the 2016 FStech Payments Awards on October 20. The UP eCommerce Payments solution, as a leading payments and fraud solution for merchants and payment providers, was recognized in the ‘Best Online Payments Solution (Merchant)’ category.

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ACI Worldwide Appoints Eve Aretakis to Lead Product Development

October 25, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced the appointment of Eve Aretakis as executive vice president of application development.

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ACI Worldwide, Inc. To Release Third Quarter 2016 Financial Results

October 21, 2016 — ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, announced today that it will report its financial results for the third quarter 2016 on November 3, 2016. 

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ACI Worldwide Opens State-of-the-Art European Data Centre

October 17, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced the opening of its new European data centre. Located in Limerick, this state-of-the-art facility delivers the utmost in reliability, security and data privacy, further expanding world-class payments solution capabilities and capacity for European customers, comprising some of largest merchants, intermediaries and financial institutions, including the two biggest banks in Ireland.

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ACI Worldwide Experts to Present on Open APIs and Merchant Payments Innovations at Money20/20

October 14, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced its participation at Money20/20, the largest global industry event focused on payments and financial services innovation, held this year from October 23-26 in Las Vegas. ACI executives will speak about the transition to open, digital and real-time banking as well as customer and merchant-driven innovation in payments. 

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ACI’s UP Immediate Payments helps TransferWise connect to Faster Payments Scheme

October 13, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced it has provided the back-end technology for TransferWise’s successful integration into the Faster Payments Scheme.

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ACI Worldwide Appoints Ravi Pochiraju Senior Vice President, Growth Markets

October 13, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced the appointment of Ravi Pochiraju as senior vice president for growth markets.

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West Virginia Wesleyan College Improves Tuition Payment Experience with ACI Worldwide UP Bill Payment Solution

October 6, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, announced today that West Virginia Wesleyan College has selected the company to power its tuition payment system. 

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ACI Worldwide Becomes Corporate Member of CEPS ECRI Executive Board

October 4, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that Paul Thomalla, ACI’s senior vice president, global corporate relations, has joined the executive committee of the European Credit Research Institute (ECRI) of the Centre for European Policy Studies (CEPS). This leading think tank and forum debates on EU affairs that cover all European policy areas.   

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ACI Worldwide and VocaLink Join Forces to Speed up Adoption of Immediate Payments Around the World

September 27, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, and VocaLink, a global payments systems company, today announced a partnership to offer a complete end-to-end immediate payments solution to launch a domestic or regional immediate payments network.

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HyperPay Expands Reach to Online and Mobile Shoppers in the Middle East and North Africa with ACI Worldwide

September 26, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that HyperPay, a leading Payment Service Provider (PSP), is utilizing ACI’s UP eCommerce Payments solution to drive growth in the burgeoning Middle East-North Africa region. 

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ACI Announces New Cloud-Based Payment Connectivity to SWIFT

September 20, 2016 - ACI Worldwide(NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced a partnership with SWIFT for Alliance Lite2, the cloud-based connectivity to SWIFT. Available through ACI’s global payment processing solution, Money Transfer System (MTS), ACI is offering this new cloud-based connectivity to provide faster, cheaper access to SWIFT.  

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ACI Spotlights Real-Time, Any-to-Any Payments Capabilities at Sibos

September 19, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced its participation at Sibos, SWIFT's annual international financial services conference, held September 26-29 in Geneva.

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ACI Worldwide Experts to Present on eCommerce Merchant Growth Strategies at Upcoming Industry Events

September 16, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, will be presenting at two upcoming payments and fraud conferences, sharing insights and best practices for merchant growth and eCommerce payments. 

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ACI Money Transfer System Awarded 2016 SWIFT Certified Application Accreditations

September 13, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that its global payment processing solution, ACI Money Transfer System, was awarded the 2016 SWIFT Certified Application for Payments label for the nineteenth consecutive year.  

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ACI Worldwide Recognized Among Top 20 Largest Providers of Financial Technology

September 8, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced its ranking in the IDC Financial Insights 2016 FinTech Rankings. ACI is ranked 18th on this international list of financial technology companies that were judged according to their global revenues attributed to financial institutions. 

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ACI Worldwide Powers Payments for Erste Bank Hungary

September 6, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that Erste Bank Hungary (EBH) will utilize ACI’s market-leading UP Retail Payments Solution to drive continued growth across Europe. 

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ACI Worldwide Showcases Emerging Payments Trends at Exchange European Summit

August 30, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, is convening its 2016 Exchange Europe summit on September 8 in Amsterdam.

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ACI Worldwide to Participate in the 2016 Avondale Technology Conference

August 23, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, announced today that company management will attend the following investor conference:

Avondale Technology/Services 1-1 Conference, Wednesday, September 7, 2016 at the New York Athletic Club.   

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CSI Enhances its Fraud Protection Platform with ACI Worldwide

August 22, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that Computer Services, Inc. (CSI) (OTCQX: CSVI), a leading fintech services company, has partnered with ACI to power its card fraud protection platform, extending its long-term relationship with the company. 

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Wargaming Selects ACI Worldwide for Global Payments Fraud Management

August 17, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that Wargaming, an award-winning online game developer and publisher of titles such as ‘World of Tanks,’ ‘World of Warships’ and ‘World of Warplanes,’ has successfully rolled out ACI ReD Shield®, its flagship eCommerce fraud prevention solution, across Europe. The company now plans to deploy the solution globally.

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ACI Worldwide Integrates Ethoca Alerts into Global eCommerce Payments Gateway

August 16, 2016 – ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced an integration agreement with Ethoca, a leading provider of collaboration-based technology solutions for card issuers and online merchants. ACI will integrate Ethoca’s flagship service Ethoca Alerts, into its UP eCommerce Payments solution, making it available to payment service providers (PSPs) worldwide, and by extension, to thousands of leading online merchants worldwide. The integration of Ethoca Alerts gives PSPs, acquirers, processors and their merchant customers a powerful way to bolster their fraud defenses with card issuer-confirmed fraud and customer dispute data, while ensuring continued revenue growth. 

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City of Tallahassee Partners with ACI Worldwide for Streamlined Utility Bill Payment Solution

August 15, 2016 - ACI Worldwide(NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that it has partnered with the City of Tallahassee (FL) to offer the City’s utilities customers a payment kiosk option as a convenient method for paying their utility bills. ACI, in collaboration with QuotePro Inc., and the City, will provide cash, credit and debit card payment services at Tallahassee Community College, Florida A&M University and the Frenchtown Renaissance Center located at 435 N. Macomb Street, starting on August 17.

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allpago Achieves 150 Percent Growth with ACI Worldwide UP eCommerce Payments

August 8, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that allpago, the leading payment service provider (PSP) in Latin America, has achieved 150 percent annual growth, in terms of volume of transactions, with ACI. A long-standing ACI customer, allpago enables companies globally to do business and accept payments across Latin America, incorporating locally-preferred credit cards and alternative payment methods via location-based checkout.  

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How to Combat Consumer Fraud During Summer Travel Season

August 2, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, provides fraud prevention best practices for consumers traveling to Rio—or to other tourist destinations—this summer. 

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ACI Worldwide, Inc. Reports Financial Results for the Quarter Ended June 30, 2016

July 28, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced financial results for the quarter ended June 30, 2016.  

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ACI Worldwide's Mike Rogers Recognized by Auto Finance Industry

July 22, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, announced today that Mike Rogers has been recognized by SubPrime Auto Finance News Magazine in its inaugural “Trailblazers, Innovators and Disruptors” awards, featured in the July/August issue. 

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ACI Worldwide, Inc. To Release Second Quarter 2016 Financial Results

July 15, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, announced today that it will report its financial results for the second quarter 2016 on July 28, 2016.  Management will host a conference call at 8:30 am EDT to discuss these results. 

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Globally, Nearly 1 in 3 Consumers Victimized by Card Fraud

July 12, 2016 -Thirty percent of consumers globally have experienced card fraud in the past five years, according to new global benchmark data from ACI Worldwide (NASDAQ: ACIW) and Aite Group. The global fraud study of more than 6,000 consumers across 20 countries revealed that, compared to ACI’s 2014 benchmark study, card fraud rates—unauthorized activity on three types of payment cards (debit, credit and prepaid)—is on the rise worldwide. 14 out of the 17 countries surveyed both years reported an increase in card fraud between 2014 and 2016. Risky behaviors, such as leaving a smartphone unlocked when not in use, have a direct correlation to fraud—and the overall risk for fraud is rising due to the global increase in smartphone and tablet usage.

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ACI Worldwide Recognized as one of the World's 20 Largest Cloud Application Vendors

July 7, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced its ranking in the 2016 Apps Runs the World list of top Cloud Applications Vendors. ACI, which moved up three places from last year, is now ranked 16th on this annual list of the world’s largest vendors judged according to their cloud subscription revenues.

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ACI Worldwide Appoints Marco Bravo Vice President for Latin America

July 5, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced the appointment of Marco Bravo as vice president for Latin America.

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ACI Worldwide Presents "The Ecommerce Disruption Opportunity" Summit

July 1, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, is hosting The eCommerce Disruption Opportunity, an executive summit held in Paris on July 5.

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ACI Worldwide’s Paul Thomalla Elected as Member of the nexo Executive Board

June 21, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that Paul Thomalla, ACI’s senior vice president for Global Corporate Relations, has been elected as a member of the executive board of nexo, the international association that develops and promotes open standards for card payments.

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Nearly 70 Percent of Indian Millennials in Financial Technology Sector Purchase Goods on Their Mobile Device—and 33 Percent Prefer to Use Mobile ‘Alternative’ Payments

June 21, 2016 - Mobile and alternative payments continue to gain traction among Indian millennials, according to a new survey from ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions. With eCommerce transactions set to surpass electronic POS transactions by 2021, it is critical that merchants begin to develop and successfully implement omni-channel strategies now. UP eCommerce Payments empowers merchants and the payment service providers (PSPs) that serve them to capitalize on the $2.2 trillion global eCommerce opportunity by embracing payments innovation.

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ACI Worldwide and PT Indopay Merchant Services Launch UP eCommerce Payments Solution for Indonesian Merchants

June 16, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, and PT Indopay Merchant Services (Indopay), a subsidiary of Indonesia banking solutions provider PT Abhimata Persada, today announced that ACI’s UP eCommerce Payments solution will drive Indopay’s expansion into the eCommerce market in Indonesia and across Asia. Senior representatives from both companies will present their views on the rapidly expanding global eCommerce marketplace at an eCommerce Disruption Opportunity executive summit on Friday, June 17 in Jakarta. 

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Cedarville University Partners with ACI Worldwide for New Campus Payment System

June 13, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that Ohio-based Cedarville University has selected the company to power its tuition payments across multiple channels.

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ACI Worldwide Announces Collaboration with Raphaels Bank

June 7, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced a collaboration with UK banking pioneer Raphaels Bank, opening up access to the Faster Payments Scheme in the UK for a significant number of financial institutions, including challenger banks and payment service providers (PSPs).

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ACI Worldwide UP Strategy Validated in Aite Group’s 2016 Cash Management Vendor Evaluation

June 6, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking software solutions, has been recognized in Aite Group’s 2016 Cash Management Vendor Evaluation. ACI was the recipient of three awards: ‘Best Payments Flexibility,’ ‘Largest Customer Base’ as the leader in large and midsize bank deployments, and ‘Most Open Architecture.’ The award categories are based on banks’ key criteria when selecting a new cash management partner.

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ACI Worldwide Simplifies and Expedites Secure eCommerce Payments for Global Merchants

June 2, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment solutions, will unveil the next generation of eCommerce payments today at the eCommerce Disruption Opportunity executive summit. UP eCommerce Payments empowers merchants and the payment service providers (PSPs) that serve them to capitalize on the $2.2 trillion global eCommerce opportunity by embracing payments innovation.

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ACIs eCommerce Payments Gateway Recognized as Industry Leader at CNP Awards

May 31, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, has been honored at the 2016 CNP Awards, winning the Judges’ Choice award for ‘Best eCommerce Platform/Gateway’ solution. The five-judge panel selected ACI from the pool of nominees based on the strength its SaaS-based PAY.ON eCommerce Payments gateway.

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ACI Worldwide Awarded Technical Vendor Accreditation to Provide Access to Faster Payments in the UK

May 24, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that it has been awarded the new certificate of technical accreditation ‘trust mark,’ after passing the technical tests required by Faster Payments Scheme Ltd (FPSL), the System Operator behind Faster Payments.

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Nearly Six in Ten Payment Executives Unprepared for Growing Competition in Payments, According to New ACI Worldwide and Ovum Research

May 16, 2016 - In increasingly competitive markets, the payment experience has emerged as a critical factor to grow market share. Yet a new Global Payments Insight Study of consumer finance, higher education, insurance and other billing organization executives—conducted by ACI Worldwide (NASDAQ: ACIW) and leading market research and advisory firm Ovum—found that most organizations lack the payments innovation necessary to win consumers.

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ACI Worldwide, Inc. Reports Financial Results for the Quarter Ended March 31, 2016

May 5, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced financial results for the quarter ended March 31, 2016.

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ACI Worldwide Presents “The eCommerce Disruption Opportunity” Summit

May 4, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, is hosting The eCommerce Disruption Opportunity, an executive summit held concurrently in New York and London on June 2.

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PSD2 and MIF Regulation Create Opportunities in Europe for Those Who Can Adapt, per New Research from PAY.ON and First Annapolis

May 4, 2016 - PAY.ON, an ACI Worldwide company and a global partner for white label payment technology, has published in collaboration with First Annapolis a new white paper that explores the implications surrounding - and the opportunities arising from - the revised Payment Services Directive (PSD2) and the Regulation on Multilateral Interchange Fees (MIF).

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Majority of Retailers Have Yet to Implement Omni-Channel Payments Strategy, According to New Survey by PCM and ACI Worldwide

May 3, 2016 - Despite the retail industry’s ambition to move to an Omni-Channel strategy, only a minority of retailers have completed an omni-channel payments program, according to a survey of nearly 100 retailers by PCM Research and ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions

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ACI Worldwide Spotlights Transaction Banking, Retail Payments and Fraud Prevention at Key Asia Pacific and Middle East Events

April 29, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced its participation at three industry events in Asia Pacific and the Middle East.

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The Co-operative Group Selects ACI Worldwide to Enhance Data Security Across All Co-op UK Food Stores and Fuel Sites

April 28, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that The Co-operative Group (Co-op), one of the UK’s largest food retailers, has selected the company to run its card payments processing operations and maximise card data security across all of its UK food stores and fuel sites. The retailer, with over 2,800 stores, will utilise ACI’s UP Merchant Payments solution to secure its payment data with the latest version of its point-to-point encryption (P2PE) and tokenisation capabilities.

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New ACI Worldwide and Ovum Research Reveals More than 75 Percent of Banks, Retailers and Billing Organizations to Increase Spending on Payment Systems

April 26, 2016 - More than three-quarters of banks, retailers and billing organizations internationally plan to increase their spending on payment systems in the face of increasing competitive pressure and a feeling of being ‘under siege.’

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ACI Worldwide Appoints Hannes van Rensburg Senior Vice President of Business Development

April 19, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced the appointment of Hannes van Rensburg as senior vice president of business development.

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ACI Worldwide, Inc. To Release First Quarter 2016 Financial Results

April 18, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of electronic payment and banking solutions, announced today that it will report its financial results for the first quarter 2016 on May 5, 2016. Management will host a conference call at 8:30 am EST to discuss these results.

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ACI Worldwide Spotlights Immediate Payments, Transaction Banking and More at PAYMENTS 2016 and TRANSACT 16

April 13, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced its participation at two major industry events—PAYMENTS 2016, April 17-20 in Phoenix, AZ, and TRANSACT 16, April 19-21 in Las Vegas.

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ACI Worldwide's UP Immediate Payments Wins the 2016 PayFORUM Award

 April 13, 2016 – ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that it has won a 2016 PayFORUM Award for Excellence for its UP Framework for Immediate Payments. The award was announced at last month’s PayFORUM 2016 conference in Paris. The awards recognize the most innovative products and solutions in the banking and payments industry in France and abroad.

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With PayNearMe and OfficialPayments.com, Federal Tax Payments Are Now Payable Using Cash at 7,000 7-Eleven Stores

April 6, 2016 – For the first time, U.S. taxpayers can make payments to the Internal Revenue Service (IRS) in their own neighborhood, without the need for a bank account or credit card. With the scan of a PayNearMe barcode on a smartphone at nearly 7,000 participating 7-Eleven stores, taxpayers who need to use cash for their tax payment can do so at the register, just as if they were purchasing a gallon of milk or a cup of coffee.

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ACI Worldwide Spotlights Faster Payments, eCommerce Advancements and More at Money20/20 Europe

March 28, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced its participation at Money20/20 Europe, the largest global industry event focused on payments and financial services innovation, held this year from April 4-7 in Copenhagen. ACI executives will speak about real-time and faster payments, merchant retail drivers, European regulatory issues and eCommerce payments advancements.

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ACI Worldwide and Verifone Partner to Deliver the First Pan-European Payments Platform for Auchan Group

March 16, 2016 - ACI Worldwide (NASDAQ: ACIW), a global provider of real-time electronic payment and banking solutions, announced today it will partner with Verifone (NYSE: PAY), a global provider of payments and commerce solutions, to deliver a comprehensive pan-European card payments platform for Auchan Group, one of Europe’s largest food retailers.

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Nicholas Financial and ACI Worldwide Increase Payment Options for Customers

March 15, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, announced today that Nicholas Financial, Inc. (NASDAQ: NICK), has selected the ACI UP Bill Payment Solution, providing its customers with the ability to make one-time and recurring debit card and automated clearing house (ACH) payments on their auto loans to help avoid paying late payment charges and additional interest.

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John Lewis Reappoints ACI Worldwide to Provide eCommerce Fraud Detection and Prevention

March 8, 2016 – ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that it has expanded its longstanding partnership with John Lewis, one of the UK’s largest omni-channel retailers.

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ACI Worldwide to Host 2016 Analyst Day on March 10, 2016 in Naples, FL

March 3, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, will host its 2016 analyst day on Thursday, March 10 in Naples, Florida. Senior management will present on ACI’s corporate strategy and solution initiatives.

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ACI Worldwide Completes Sale of Community Financial Services Business to Fiserv

March 3, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that it has completed the sale of its Community Financial Services (CFS) business to Fiserv (NASDAQ: FISV). The transaction includes employees and customer contracts as well as technology assets and intellectual property.

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ACI Worldwide, Inc. Reports Financial Results for the Quarter and Full Year Ended December 31, 2015

February 25, 2016 — ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced financial results for the quarter and full year ended December 31, 2015.

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Planet Payment Announces Support of UnionPay eCommerce Payments for the PAY.ON Gateway

February 25, 2016 – PAY.ON, an ACI Worldwide company and global partner for white label payment technology, and Planet Payment, Inc. (NASDAQ:PLPM), a leading provider of international and multi-currency payment processing services, today announced the support of UnionPay eCommerce Payments through PAY.ON’s gateway. Planet Payment is the leading China UnionPay acquirer within PAY.ON’s global payment network.

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ACI Worldwide to Connect to The Clearing House’s Real-Time Payment System in the U.S.

February 16, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of electronic payment and banking solutions, announced today it is working closely with The Clearing House (TCH) in support of its initiative to implement a real-time payment system in the U.S. The initiative will enable financial institutions (FIs) to send and receive money instantaneously, revolutionizing payments and financial services, among other industries in the U.S. and around the globe.

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ACI Worldwide, Inc. To Release Fourth Quarter and Full Year 2015 Financial Results

February 12, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of electronic payment and banking solutions, announced today that it will report its financial results for the fourth quarter and full year 2015 on February 25, 2016.

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ACI Worldwides Amala Duggirala Recognized by PaymentsSource

February 9, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of electronic payment and banking solutions, announced today that Amala Duggirala, executive vice president of application development, has been recognized by PaymentsSource as one of 2016’s Most Influential Women in Payments. Duggirala leads a team of hundreds of payment professionals, working to develop end-to-end, real-time payments technology.

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With ACI Worldwide, Domino’s Delivers Next-Generation Payments Experience During Sunday’s Big Game

February 8, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of electronic payment and banking solutions, announced today that Domino’s, the recognized world leader in pizza delivery, relied on its payment solution to provide their customers with a seamless, secure payments experience during football’s finale, one of the busiest food delivery days of the year. During the game—the most-watched television event in the U.S.—Domino’s experienced considerably higher than usual order volumes across all channels (social, mobile, web and in-store payments) and, with ACI’s partnership, successfully fulfilled all orders quickly and securely wherever customers ordered Domino's pizzas.

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Automobile Acceptance Corporation Selects ACI Worldwide to Simplify Regulatory Compliance

February 2, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of electronic payment and banking solutions, announced today that Automobile Acceptance Corporation (AAC) has deployed the ACI UP Bill Payment Solution to grow revenue while ensuring compliance.

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75% of Retail and Technology Professionals Cite Payments Security as Most Important Feature for Digital Channels

January 27, 2016 - Payments security is a core area of concern for retailers, according to new research from ACI Worldwide (NASDAQ: ACIW). The survey of 200 retail industry professionals was conducted in January 2016 at the National Retail Federation’s Annual Convention and Expo, “The Big Show.”

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Veros Credit Creates Effortless Loan Servicing Experiences with ACI Worldwide

January 26, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of electronic payment and banking solutions, announced today that Veros Credit has selected its UP Bill Payment Solution to provide customers a wide variety of convenient choices for paying their auto loans—including debit card and ACH payments via online and phone.

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ACI to Host Conference Call for Investors and Analysts

January 20, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of electronic payment and banking solutions, will host a conference call on January 21 at 8:30 am ET to provide additional insight into its recent announcements.

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ACI Worldwide Announces Definitive Agreement to Sell its Community Financial Services Business to Fiserv

January 20, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of electronic payment and banking solutions, announced today a definitive agreement in which ACI will sell its Community Financial Services business to Fiserv (NASDAQ: FISV), a leading global provider of financial services technology solutions. Fiserv, an ACI partner and customer, will acquire this business for $200M in cash. The transaction includes employees and customer contracts as well as technology assets and intellectual property.

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ACI Worldwide Introduces UP Retail Payments—Providing Industry’s Most Complete End-to-End Enterprise Payments Solution

January 20, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of electronic payment and banking solutions, today announced the UP Retail Payments solution. UP Retail Payments combines the control, choice and flexibility of BASE24 and UP BASE24-eps, ACI’s market-leading retail payment platforms, and UP Framework—which orchestrates any payment type, channel, currency or network—into a powerful end-to-end solution that banks and processors can customize quickly and easily to fit their payment needs now and into the future.

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Disruption of the Payments Ecosystem is Real: Why Banks Need to Reimagine their Customer/Partner Relationships

January 19, 2016 – As banking and commerce continue to evolve, the eventual industry leaders will be those that reimagine relationships with their customers and partners, says a new report written by Celent and commissioned by ACI Worldwide. Banks, retailers, and Fintech players need to acknowledge the value they each bring to the relationship, and taking on a collaborative attitude will benefit all parties.

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New ACI Worldwide Benchmark Data of Top Global Merchants Shows eCommerce Transactions Increased by 21% During Holiday Shopping Season

January 19, 2016 - The 2015 holiday shopping season saw fraud attempts rise, with rates soaring on key dates, according to new benchmark data from ACI Worldwide (NASDAQ: ACIW). The data*, based on hundreds of millions of transactions from global retailers during the 2014 and 2015 holiday shopping season (starting on Black Friday and ending on December 31), details what led to a huge increase in omni-channel shopping transaction volume growth and a corresponding sizable increase in fraud attempts.

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ACI Worldwide Showcases Omni-Channel Capabilities at NRF 2016

January 6, 2016 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of electronic payment and banking solutions, today announced its participation at NRF's Annual Convention & Expo, January 17-20, 2016 in New York City.

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‘Digital Disruption’ in UK Banking Sector is Still Moving at Slow Pace, Online Survey by ACI Worldwide and YouGov Shows

December 16, 2015 – The much hyped ‘digital disruption’ in the UK banking sector may be taking place at a much slower pace than reports and commentators have suggested, and consumers are still in the early days of embracing and encouraging change, according to a YouGov and ACI Worldwide (NASDAQ: ACIW) online survey of more than 2,000 UK adults. The research suggests that the majority of account holders in the UK are in fact loyal to their banks, but will quickly adopt new services that are convenient and easy to use.

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KeyPoint Credit Union Launches ACI Worldwides Digital Banking Platform

December 9, 2015 - KeyPoint Credit Union (KPCU) a leading California-based financial institution with over $1 billion in assets, recently migrated to ACI Worldwide’s Architect banking solution to deliver best-in-class digital banking services to its high tech members. After an extensive search, KPCU selected ACI, a leading global provider of electronic payment and banking solutions, for its highly scalable and flexible platform that will exceed the needs for KPCU’s growing millennial base.

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ACI UP Framework to Power the TransferWise Global Network

December 8, 2015 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of electronic payment and banking solutions, today announced that TransferWise, the international money transfer platform, has selected ACI’s UP Framework, a solution that can orchestrate all aspects of payment processing for any payment type, any channel, currency or network.

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ACI Worldwide to Present at the 2015 Wedbush Technology and Consumer Management Access Conference

December 8, 2015 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of electronic payment and banking solutions, announced today that company management will present at the 2015 Wedbush California Dreamin' Technology|Consumer Management Access Conference on Thursday, December 10 in Santa Monica, CA.

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ACI to Present at the Bank of America Merrill Lynch Conference

November 30, 2015 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of electronic payment and banking solutions, announced today that company management will present at the Bank of America Merrill Lynch 2015 Leveraged Finance Conference in Boca Raton, FLA on Wednesday, December 2.

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Online Retail Fraud Attempts Increased by 30% in Past Year

November 18, 2015 - As retailers and consumers prepare for the holiday shopping season, they should brace for a higher level of fraud online and across all channels, according to new benchmark data from ACI Worldwide (NASDAQ: ACIW). The data*, based on hundreds of millions of transactions from large global retailers, forecasts consumer behavioral shifts and warnings ahead of this year’s holiday shopping season.

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ACI Worldwide Ranked Number 482 Fastest Growing Company in North America on Deloitte’s 2015 Technology Fast 500™

November 17, 2015 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of electronic payment and banking solutions, today announced its ranking on Deloitte’s Technology Fast 500™, a listing of the 500 fastest growing technology, media, telecommunications, life sciences and energy tech companies in North America. ACI is ranked 482 on this list.

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ACI Worldwide Acquires Leading Global eCommerce Payments Solutions Provider, PAY.ON

November 4, 2015 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of electronic payment and banking solutions, and PAY.ON, a leader in eCommerce payment gateway services, today announced that they have entered into a definitive transaction agreement. Under the terms of the agreement, ACI will acquire 100 percent of the equity of PAY.ON in a combination of cash and stock valuing the company at €180 million (approximately $200 million).

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ACI Worldwide Strengthens Board of Directors with Appointment of Payments Luminary

November 4, 2015 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of electronic payment and banking solutions, announced today the appointment of Janet Estep to its Board of Directors.

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ACI Worldwide Reports Financial Results for the Quarter Ended September 30, 2015

November 4, 2015 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of electronic payment and banking solutions, today announced financial results for the period ended September 30, 2015. Management will host a conference call tomorrow, November 5, at 8:30 am ET to discuss these results

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ACI Worldwide Expands European Data Center Operations to Accommodate Growing Customer Demand

November 4, 2015 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of electronic payment and banking solutions, today announced that it will expand its European data center operations with the opening of a new data center in Limerick, Ireland. The new facility will accommodate growing EMEA demand for SaaS-based payment solutions and the burgeoning market for its Universal Payments solutions, all while positioning ACI to better adapt to evolving regional regulatory requirements.

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ACI Worldwide Leads Global Conversation about Immediate Payments

November 2, 2015 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of electronic payment solutions for banks and retailers will host a series of executive roundtable discussions in November about immediate payments and the issues, implications and opportunities for commerce and banks. Accenture Payment Services of North America is co-hosting the events with ACI.

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ACI Worldwide, Inc. to Release Third Quarter 2015 Financial Results

October 22, 2015 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of electronic payment and banking solutions, announced today that it will report its financial results for the third quarter 2015 on November 5, 2015.

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ACI Worldwide Spotlights Faster Payments and Fraud Prevention at Money20/20

October 21, 2015 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of electronic payment and banking solutions, today announced its participation at Money20/20, the largest global industry event focused on payments and financial services innovation, held this year from October 25-28 in Las Vegas.

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ACI Worldwide Ranked as Market Leader in Ovum’s Evaluation of Leading Card Management Service Providers

October 20, 2015 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of electronic payment and banking solutions, today announced it has been recognized as a ‘Market Leader’ by Ovum, an independent research firm, in its recent report Ovum Decision Matrix: Selecting a Card Management System Platform, 2015–2016.

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ACI Money Transfer System Awarded 2015 SWIFT Certified Application Accreditations

October 7, 2015 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of electronic payment and banking solutions, today announced that its global payment processing solution, ACI Money Transfer System, has achieved the 2015 SWIFT Certified Application for Payments label. This marks the eighteenth consecutive year that Money Transfer System has achieved this industry certification.

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ACI Worldwide Recognized by American Banker and BAI as one of the Top 20 Largest Global Providers of Financial Technology

October 6, 2015 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of electronic payment and banking solutions, today announced its ranking in the 2015 FinTech Forward 100. ACI, which moved up three places from last year, is now ranked 17th on this annual list of the world’s largest financial technology companies judged according to their global revenues.

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ACI Worldwide Showcases Global Drive to Faster Payments at Sibos

October 5, 2015 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of electronic payment and banking solutions, today announced its participation at Sibos, SWIFT’s annual international financial services conference, held October 12-15, 2015 in Singapore.

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ACI Worldwide Helps Define and Drive Industry Standards for Real-Time Payments

September 28, 2015 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of electronic payment and banking solutions, today announced its involvement in several key boards and councils around the globe all with a singular focus of driving industry standards for real-time and immediate payments.

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New ACI Worldwide Survey Highlights the Future of Payments in Asia

September 22, 2015 - ACI Worldwide (NASDAQ: ACIW) today released findings from an Asia Pacific study on the current state of digital payment adoption and how new internet-based services affect payment trends across Australia, China, India, Indonesia, Japan, Malaysia, New Zealand, Singapore and Thailand.

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6 out of 10 U.S. Consumers with Credit Cards are Not Ready for EMV

September 21, 2015 - As retailers and banks prepare for the October 1 EMV liability shift—which moves fraud liability from issuing banks to merchants —many consumers have not yet received their new chip-enabled cards, or are simply in the dark about what EMV means, according to a new survey from ACI Worldwide (NASDAQ: ACIW).

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ACI Worldwide Recognized Among Top 20 Largest Global Providers of Financial Technology

September 16, 2015 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of electronic payment and banking solutions, today announced its ranking in the IDC Financial Insights 2015 FinTech Rankings.

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ACI Worldwide’s UP Transaction Banking Achieves Industry Recognition

September 15, 2015 - ACI Worldwide (NASDAQ: ACIW), a leading global provider of electronic payment and banking solutions, is spotlighting several new industry initiatives and achievements within its Transaction Banking portfolio, which offers end-to-end processing for commercial treasury management and payment processing.

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Faster Payments Will Drive Consumers to Switch Bank Accounts

July 20, 2015 – The appetite for faster, easier and more convenient payment methods among UK consumers is rising rapidly, according to a new YouGov and ACI Worldwide (NASDAQ: ACIW) online survey of more than 2,000 UK adults.

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75 Percent of Financial Institutions (FIs) Concerned About Customer Attrition Due to Limited Payment Choices

July 14, 2015 - Executives at Financial Institutions overwhelmingly believe that the customer experience is paramount to the future success of their organizations, according to a new Global Payments Insight Study, conducted by ACI Worldwide (NASDAQ: ACIW) and leading market research and advisory firm Ovum.

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Alkami

$3.4 Billion Veridian Credit Union Launches Alkami’s Digital Banking Platform

November 6, 2017 – Veridian Credit Union, a Waterloo, Iowa-based credit union with $3.4 billion in assets, has successfully launched Alkami Technology’s digital banking platform to provide its more than 214,000 members with a modern digital banking offering.

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Alkami Technology Joins NACUSO as Gold Partner

October 2, 2017 – The National Association of Credit Union Services Organizations (NACUSO) announced today that Alkami Technology, Inc., provider of online and mobile banking solutions for credit unions based in Plano, Texas, has joined NACUSO as a Gold Partner.

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6.7 Billion Mountain America Credit Union Selects Alkami’s Digital Banking Platform

August 21, 2017 – Mountain America Credit Union, a West Jordan, Utah-based credit union with $6.7 billion in assets, has selected Alkami Technology’s digital banking platform to provide its more than 650,000 members with a modern digital banking offering.

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Alkami Adds Adrianne Court as New Chief Human Resources Officer

August 18, 2017 – Alkami Technology, a provider of online and mobile banking solutions for financial institutions, announced today that Adrianne Court has joined the company in the newly created role of chief human resources officer (CHRO).

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Alkami Unveils New Series of Amazon Alexa Skills

June 21, 2017 - Alkami Technology, a provider of online and mobile banking solutions for financial institutions, released its latest offering in the form of an Amazon AlexaTM Skill. Alexa, the cloud-based voice service that powers Amazon Echo and other Alexa-enabled devices, now integrates with Alkami’s public API using CUFX standards, a credit union API specification, positioning the digital banking provider as a true technology leader in the financial industry.

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$2.4 Billion Sandia Laboratory FCU Selects Alkami ORB Digital Banking Platform

June 19, 2017 - Sandia Laboratory Federal Credit Union (SLFCU), New Mexico’s largest credit union with $2.4 billion in assets, has selected Alkami Technology‘s ORB platform to transform its digital banking offering for its 84,000 members.

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Alkami Announces Tremendous Success After Record-Attending Client Conference

May 15, 2017 - After Alkami Technology, Inc.’s successful client conference last month, the digital banking provider announced it has experienced substantial growth over the last year. Not only has the company met several notable milestones, but it also experienced a 58 percent increase in attendance at its annual conference compared to the previous year, demonstrating a strong and growing demand for its ORB digital banking platform.

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Open Technology Solutions Collaborates with CUFX and Alkami to Modernize Integration Technique

March 27, 2017 - In collaboration with Alkami Technology, a provider of online and mobile banking solutions for financial institutions, and CUFX, a credit union API specification, Open Technology Solutions (OTS) is modernizing integration techniques with the launch of its latest OTS web services framework (OTS WSF). The new framework will integrate Alkami’s ORB platform with OTS’ credit unions, including Bethpage Federal Credit Union, Bellco Credit Union and SECU of Maryland.

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Alkami Names Mary Nelson as Chief Delivery Officer

November 21, 2016 – Alkami Technology Inc., a provider of digital banking solutions, announced today that Mary Nelson has been named as chief delivery officer effective November 21st.

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Alkami Names Mark Haney as Chief Technology Officer

October 24, 2016 – Alkami Technology Inc., a provider of digital banking solutions, announced today that Mark Haney has joined the company as its chief technology officer effective September 26th. In this role, Haney will be a member of the Office of the CEO and play a key role in leading Alkami’s technology strategy and all aspects of the company’s technological development, quality assurance, cloud infrastructure, corporate IT infrastructure and information security.   

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Open Technology Solutions Selects Alkami’s ORB Platform to Strengthen Digital Banking Experience at Member Credit Unions

October 17, 2016 – Alkami Technology, a provider of online and mobile banking solutions for financial institutions, announced that Open Technology Solutions (OTS), a Centennial, Colo.-based Credit Union Service Organization (CUSO), has selected its ORB digital banking platform to provide OTS’s member credit unions, including Denver-based Bellco Credit Union, New York-based Bethpage Federal Credit Union (Bethpage FCU) and Baltimore-based SECU of Maryland (SECU), with a modern and highly-customizable digital banking platform for more than 750,000 members. Alkami’s ORB platform will integrate with each credit union’s Fiserv DNA core system.

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Alkami Technology Recognized as a Company to Watch in American Banker and BAI’s 2016 FinTech Forward Rankings

October 5, 2016 – Alkami Technology, a provider of online and mobile banking solutions for financial institutions, was recognized as a “Company to Watch” as part of the 2016 FinTech Forward rankings released by American Banker and BAI at BAI Beacon, which is being held in Chicago.

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$2 Billion Idaho Central Credit Union Launches Alkami’s ORB Platform to Support Business Members’ Digital Banking Needs

October 3, 2016 – Alkami Technology, a provider of online and mobile banking solutions for financial institutions, announced that Chubbuck, Idaho-based Idaho Central Credit Union (ICCU) has successfully launched its ORB digital banking platform for its consumers as well as its growing business banking users to provide a customized and innovative experience.

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$4 Billion Desert Schools Federal Credit Union Selects Alkami Technology’s ORB Digital Banking Platform

September 13, 2016 - Desert Schools Federal Credit Union, Arizona’s largest credit union with $4 billion in assets, has partnered with Alkami Technology to provide its ORB digital banking platform to its more than 220,000 online banking users. Alkami’s platform will integrate with Desert Schools’ Corelation core platform. 

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Going Mobile: Perfecting Digital Banking for a Nation of Multi-Screeners

April 28, 2016 - Within two years, more than 50 percent of all banking transactions will take place on mobile devices. This means that a majority of your member interactions will happen over a mobile phone or tablet – and you need to be ready.

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Intelligent Design Applied: Creating the Ultimate Digital Branch

April 22, 2016 - Many credit unions pride themselves on the level of service they provide to members. It’s their point of differentiation. While in the branch most credit unions have member service down to a science, treating members well digitally can be a complex challenge. And with the vast majority of financial transactions moving through digital channels today, this is a challenge that must be addressed.

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Digital Banking and Bill Pay: Your Number One Branch of the Future

April 14, 2016 - Consumer sentiment is changing throughout the financial industry, and credit unions everywhere should take note.  While following the credit crisis mega banks saw many of their customers flee into the arms of credit unions, today that is no longer the case. 

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Alkami Adds Total Fraud Protection Technologies from Easy Solutions to its Award-Winning Digital Banking Platform

April 11, 2016 - Easy Solutions, the Total Fraud Protection® company, and Alkami™ Technology, Inc. a provider of online and mobile banking solutions for financial institutions, today announced that the companies have entered into a partnership to make Easy Solutions’ Total Fraud Protection portfolio of products available as part of Alkami’s digital banking platform.

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$2.4 Billion Baxter Credit Union Selects Alkami’s ORB Platform to Strengthen Digital Experience

January 19, 2016 – Vernon Hills, Ill.-based Baxter Credit Union (BCU), the fourth largest credit union in Illinois, has selected Alkami Technology’s ORB platform to transform its banking experience for its 86,000 digital banking users. The ORB platform will integrate with BCU’s Symitar core banking system.

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$1 Billion Inspirus Credit Union Selects Alkami’s ORB Digital Banking Platform as Part of Commitment to Superior Member Service

November 16, 2015 – As part of its commitment to exceptional member service, Seattle, Wash.-based Inspirus Credit Union, formerly School Employees Credit Union of Washington, is replacing its existing digital banking system with Alkami Technology’s ORB platform to provide a superior and consistent experience to its more than 80,000 members. ORB will seamlessly integrate into the credit union’s Symitar core system.

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Superior Service. Especially Online.

November 3, 2015 - Superior service has been the long-time competitive advantage credit unions and local banks have used to attract customers from the mega banks. And it worked. Especially during the 2008 banking crisis and subsequent “War on Wall Street” when customers were defecting from mega banks at a high rate.

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Campus Federal Credit Union to Enhance Digital Banking for Consumer and Business Members with Alkami’s ORB Platform

August 4, 2015 – Campus Federal Credit Union, one of Louisiana’s largest credit unions, has selected Alkami Technology’s ORB Platform to provide a digital banking experience to more than 42,000 members. The new platform will integrate with the credit union’s Fiserv XP2 core banking system.

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Credit Union of America Selects Alkami’s ORB Digital Banking Platform to Modernize Experience

July 8, 2015 – Wichita, Kan.-based Credit Union of America (CUA) has selected Alkami Technology’s ORB Digital Banking Platform to deliver the ultimate digital banking experience. The new platform will seamlessly integrate into the credit union’s Symitar core system and enhance member service by providing its more than 57,000 members with a beautiful, engaging and intuitive digital banking experience.

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$1.3 Billion Empower Federal Credit Union Selects Alkami’s ORB Digital Banking Platform

March 23, 2015 – Alkami Technology Inc., a provider of digital banking solutions, announced that Syracuse, N.Y.-based Empower Federal Credit Union has selected its ORB Platform. The credit union will now deliver personalized service to its more than 150,000 members with the ultimate digital banking experience.

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Educators Credit Union to Implement Alkami’s ORB Platform

March 9, 2015 – Alkami Technology Inc., a provider of digital banking solutions, announced that Racine, Wis.-based Educators Credit Union has selected its ORB Platform to further its strategic investments in the digital channel. The platform will seamlessly integrate into the credit union’s Symitar core banking system and deliver a superior digital banking experience to its more than 122,000 members.

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$4 Billion Patelco Credit Union Selects Alkami’s ORB Platform

February 16, 2015 – Alkami Technology Inc., a provider of digital banking solutions, announced that Pleasanton, Calif.-based Patelco Credit Union – the 26th largest credit union in the nation with assets exceeding $4 billion – has selected its ORB Platform to deliver an exceptional digital banking experience to its more than 280,000 members.

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Apiture

Live Oak and First Data Open Up to Digital Banking with Apiture JV

October 3, 2017 - International paytech firm First Data and a bank in North Carolina, Live Oak, have partnered to form a new digital banking joint venture (JV) called Apiture.

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Backbase

Backbase Unveils its Next Generation Digital Banking Platform

December 12, 2017 - During Backbase Connect, their annual customer conference attended by 650 customers, prospects, and partners, Backbase launched the latest edition of its leading omni-channel digital banking platform: Backbase 6.

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Backbase and Aequilibrium Form Global Alliance for Digital Banking Empowerment

November 6, 2017 - Today, Backbase, the omni-channel digital banking platform leader, and Aequilibrium, a digital solution provider for FinTechs and financial institutions, announced their strategic partnership.

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Backbase Named Leader in Digital Banking Engagement Platforms

July 11, 2017 - Backbase, the fast growing fintech software company, today announced it has been named a Leader in the Forrester Wave for Digital Banking Engagement Platforms, Q3 2017.

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Norway's Sparebanken Sogn Og Fjordane Transforms its Existing Digital Banking Platform with Backbase

June 26, 2017 - Backbase, the leading omni-channel digital banking platform announces the launch of SSF Bank’s new mobile banking application, which forms part of a first phase of the bank’s move towards transforming its existing digital banking systems.

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Backbase Partners with eWise to Enrich Online Banking Platform

May 30, 2017 - Backbase, the omni-channel digital banking platform leader, and eWise, the financial data aggregation specialist, have announced their partnership via the Backbase Open Banking Marketplace, an initiative that offers clients the option of selecting from numerous best-of-breed applications to integrate into the Backbase digital banking environment.

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Zensar Extends its Digital Capabilities with Backbase

May 3, 2017 - Zensar Technologies, a leading digital solutions and technology services company announced its collaboration with Backbase. Industry analysts Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation.

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Bank ABC Launches New Omni-channel Digital Banking Services on the Backbase Platform

April 19, 2017 - Backbase, the leading omni-channel digital banking platform, announces its partnership with Bank ABC to develop their next generation digital banking platform for retail and wholesale banking across the Bank’s network. Bank ABC, founded in 1980, is an international bank with headquarters in Bahrain and its network spreads across five continents, covering countries in the Middle East, North Africa, Europe, the Americas and Asia.

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Raiffeisen Bank Becomes Agile and Innovative with Backbase

March 27, 2017 - Raiffeisen Bank, a member of Austrian Raiffeisen Group, has selected Backbase, the omni-channel digital banking market leader, to deliver its new digital omni-channel banking platform. Raiffeisen Bank in Romania serves over two million customers, of which 100,000 SMEs, 5,600 corporations and 1.9 million personal banking customers.

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Backbase Selects Cardiff to Launch its UK R&D Centre

March 23, 2017 - Wales is quickly becoming an important region, with Welsh tech businesses on the rise, new tech hubs, tech events and entrepreneurs emerging across the region. According to law firm Nockolds, the total number of tech businesses in Wales grew from 3,000 in 2014 to 3,275 in 2016, representing a 9.2% increase, while London only experienced a 11.6% rise in comparison.

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Switzerland's Valiant Bank Partners with Backbase to Launch its New Customer Engagement Platform

February 21, 2017 - Valiant Bank has selected Backbase, the omni-channel digital banking market leader, to deliver its new customer engagement platform. Valiant Bank is an independent bank for retail clients and SMEs in Switzerland serving around 380,000 customers across 85 branches and digital channels.

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Backbase Awarded Finovate Europe’s Best of Show for its Digital Banking Platform

February 9, 2017 - Third time Backbase is acknowledged for its contribution to innovation in the banking industry, having previously received the award for ‘Best of Show’ at FinovateFall 2016 in New York, and award for ‘Best of Show’ at the Finovate Conference 2014.

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Central 1 Partners with Backbase to Develop its New Member Platform

February 6, 2017 - Central 1 Credit Union (Central 1), the primary digital banking and payments provider for credit unions in Canada, has selected Backbase, the omni-channel digital banking market leader, to revamp its MemberDirect® platform and assist Canadian credit unions in staying at the forefront of innovation by deploying technology at an accelerated rate. Backbase will play an instrumental role in helping to deliver an improved user experience across digital solutions through constant modernization, all while impacting the highly competitive Canadian market.

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Hellenic Bank Selects Backbase to Upgrade its Digital Banking Offering

January 24, 2017 - Hellenic Bank began operating in 1976 and has since become one of the largest banking and financial institutions in the region, with a network of over 60 branches and 7 Billion Assets under Management. Backbase was chosen on its expertise in helping financial institutions to embark on their digital transformation by enhancing the omni-channel customer experience.

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Backbase will Showcase ‘The Everyday Bank’ at Finovate Europe 2017

January 18, 2017 - Backbase, two time winner of Finovate ‘best of show’, returns to unveil its latest innovation for digital banking at Finovate Europe. Backbase will be demonstrating their latest ‘Everyday Banking’ solution, that combines banks’ customer data and AI technology to assist their customer in their everyday live decisions, making the bank a trusted and relevant personal assistant.

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Ovum Announces Backbase as a Market Leader for Digital Banking Platforms

December 21, 2016 - Today, Ovum, a leading technology analyst and consulting firm, has announced Backbase as a Market Leader in its latest report, ‘Ovum Decision Matrix: Selecting a Digital Banking Platform, 2017-2018’.

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Backbase win ‘Best Digital Banking System’ at Banking Technology Awards

December 7, 2016 - Backbase, the omni-channel banking platform, has won the ‘Best Digital Banking System/Service’ at the Banking Technology Awards 2016

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Metro Bank launches Market-Leading Commercial Internet Banking Platform developed by Backbase

November 21, 2016 - In putting innovation and customer-centricity at the forefront of their development, Metro Bank has collaborated with Backbase to further improve customers’ online experience. Backbase, a leader in innovative omni-channel banking software, was selected on the basis of its high expertise in developing customer experience platforms across multi-channels; and aligns with Metro Bank’s strategy of combining retail banking success to online experiences.

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Backbase Positioned as a Visionary in Gartner's Magic Quadrant for Horizontal Portals 2016

November 7, 2016 - Backbase announced today that they have been named a visionary in the Gartner's Magic Quadrant for Horizontal Portals 2016, published this week. Since 2010 Backbase has been included in Gartner’s Horizontal Portals Magic Quadrant, currently positioned in the ‘Visionaries’ quadrant.

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Backbase and Envestnet | Yodlee Partner to Deliver Leading Data Aggregation Capabilities

October 25, 2016 - Envestnet | Yodlee (NYSE: ENV), a leading data aggregation and data analytics platform powering dynamic, cloud-based innovation for digital financial services, and Backbase, the omni-channel digital banking platform leader, are partnering via the Backbase Open Banking Marketplace. Envestnet | Yodlee’s data aggregation is now available to integrate within the Backbase platform.

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Backbase and Mitek Partner to Deliver Frictionless Onboarding Processes

October 11, 2016 - Mitek (MITK), a global leader in mobile capture and identity verification software solutions, and Backbase, a leader in omni-channel digital banking solutions, establish a partnership to make Mitek’s OCR and document validation capabilities available through the Backbase Open Banking Marketplace.

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HDFC Bank Selects Backbase to Upgrade Its Digital Banking Experiences

October 4, 2016 - HDFC Bank Ltd., one of India's premier banks, providing innovative products and smart banking solutions to over 37 million customers across India, has selected Backbase, the omni-channel digital banking market leader, to deliver its new digital omni-channel banking platform, running both its online and mobile banking apps.

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Backbase Wins Finovate's "Best of Show" Yet Again

September 12, 2016 - Backbase, the omni-channel banking solution provider launched their new 60-second onboarding at FinovateFall 2016, the leading fintech conference in New York, United States. The demo showcased a streamlined, omni-channel on-boarding process and was voted 'Best of Show' by the audience of banking professionals.

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Backbase and Entersekt Establish a Partnership on Authentication Capabilities

August 31, 2016 - Backbase, the omni-channel digital banking market leader, and Entersekt, a transaction authentication and mobile security specialist, have partnered to deliver state-of-the-art authentication technology that delivers an intuitive, no-fuss customer experience.

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IDFC Bank Partners Backbase for Customer Experience and Digital Banking

August 19, 2016 - IDFC Bank has partnered with Backbase to implement its omni-channel digital banking platform. With this platform, IDFC Bank will be able to provide its products and services to customers through multiple channels synchronously, creating a single multimodal touch point.

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Backbase Selected to Showcase Their Innovative "60 Second Onboard" Technology at Finovate Fall 2016

August 16, 2016 - Backbase, the omni-channel banking platform, has been selected to showcase their newest innovation, at FinovateFall 2016. Backbase will be providing a demo of their new technology to help banks reduce the traditional manual and paper-based onboarding processes during a typical customer onboarding. 

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Backbase Appoints New CFO to Reinforce Its Senior Team

June 7, 2016 - Van Waaij is the former CFO at The Phone House, where she spent over three years managing and overviewing all financial and commercial operations. Van Waaij brings over 15 years extensive experience in finance, controlling and auditing, as well as operations management in the retail and commercial industries.

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Backbase Wins Major European Fintech Award for the most 'Innovative Banking Software'

April 18, 2016 - Backbase has been announced as the most ‘Innovative banking software company’ at the European Fintech Awards 2016. The panel of judges included 62 high level executives and European experts, as well as bankers and investors in fintech. Backbase was selected amongst a list of nominees representing 400 European fintech companies - and from this made it to the Top 100 European fintech companies

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New Digital Bank, Altyn-i, Goes Live in Kazakhstan

April 14, 2016 - Altyn-i, a new digital bank in Kazakhstan, announces its launch today. A subsidiary of the Halyk Bank, one of Kazakhstan’s largest financial organizations, Altyn Bank’s digital platform Altyn-i goes live with its online and mobile banking offering, powered by Backbase.

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Backbase Grows on All Fronts, Has Most Successful Year to Date

January 5, 2016 - Today, Backbase, the omni-channel digital banking leader, has announced that 2015 was its most successful year to date. The software technology company has significantly expanded its client base in North America, Western Europe, the Middle East, and the APAC region. More than 60 large financial institutions are now standardizing their omni-channel banking experience on the Backbase platform, serving 70+ million customers across 25 different countries, and in 12 different languages.

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Backbase in Gartner’s Latest Critical Capabilities for Horizontal Portals Report

December 22, 2015 - Backbase is lsited twice in the top 3 for the 'B2C: Portals for Marketing, E-Commerce, Support' and 'Portla as a Common Architectural Framework' use cases.

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New Report Reveals Opportunities for Banks to Expand Omni-channel Digital Strategy

November 5, 2015 - A new report, the results of a survey of more than 100 C-level bankers, reveals how the banking industry sees tech companies, startups and ‘neobanks’ as the biggest threats. This has led to an increase in spend and innovation by traditional banks, according to the report – Omni-channel banking: The digital transformation roadmap – published today by digital banking specialist Backbase in collaboration with Efma.

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Dutch Prime Minister Mark Rutte Opens New Backbase US HQ in Atlanta

October 7, 2015 - The new Backbase US HQ in Atlanta, GA, is today officially opened by Dutch Prime Minister Mark Rutte. By using a mobile app built with the Backbase Digital Banking Platform (DBP), the Prime Minister made a donation to a local charity and announced the new office officially open.

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Backbase Named a Leader in Omni-Channel Banking Solutions

September 9, 2015 - Backbase today announced the company has been recognized as a leader in The Forrester Wave™: Omni-Channel Banking Solutions Q3, 2015 (September 2015) report. Backbase was among a group of select vendors that Forrester invited to participate in the report. The Backbase Digital Banking Platform received the highest score in the Current Offering category.

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Backbase Scores in Gartner’s Latest Critical Capabilities for Mobile Application Development Platforms Report

August 12, 2015 - Today, Backbase, the software company behind the omni-channel Customer Experience Platform (CXP) and Digital Banking Platform (DBP), is happy to announce its inclusion in the Gartner Critical Capabilities for Mobile Application Development (MAPD) report. Out of four use cases, Backbase received the second highest score in the B2C Informational use case and fifth highest score in the B2C transactional use case.

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Backbase-powered Touch Bank goes live in Russia

August 4, 2015 - Today, Backbase, the omni-channel digital banking specialist, and Touch Bank, the neo-bank founded by OTP Bank, announce that they have successfully launched the new digital-only bank in Russia.

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Backbase named a Visionary in Gartner’s Magic Quadrant for Mobile Application Development Platforms

July 28, 2015 - Today, Backbase, the software company behind the omni-channel Customer Experience Platform (CXP) and Digital Banking Platform (DBP), is delighted to announce its inclusion in the Gartner Magic Quadrant for Mobile Application Development Platforms (MADP). Upon entry, Backbase is positioned in the visionary section.

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Swiss Re to Offer New Digital Platform for Insurers to Sell Protection Products Online

July 14, 2015 - Swiss Re has partnered with Backbase to develop a new digital platform for selling and servicing life and health products online. The solution includes Swiss Re's insurance know-how and Backbase's technical and customer experience expertise. The new platform will broaden Swiss Re's client capabilities in the life and health insurance market, which already includes Swiss Re's market-leading automated underwriting system, Magnum; an insurance carrier iptiQ; and proposition development capabilities.

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Backbase Partners with Geezeo for PFM

June 25, 2015 - Backbase, the digital banking platform provider, has partnered with personal financial management (PFM) solutions provider Geezeo, an agreement that adds the Connecticut-based private company to the Backbase Open Banking Marketplace.

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Sberbank Launches New Digital Platform Based On Backbase CXP

April 21, 2015 - Backbase, the customer experience platform (CXP) specialist, announced today that Sberbank, the largest Russian bank, serving 110 million customers, launched their new digital platform based on Backbase CXP.

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Backbase and Payveris Partner to Offer Seamless Money Movement Capabilities

April 7, 2015 - Backbase, the omni-channel digital banking vendor and Payveris™, a provider of next generation digital payment solutions, today announced a new partnership to enhance Backbase’s Money Movement capabilities.

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Backbase Partners with MX for PFM and Account Aggregation

April 7, 2015 - Backbase, the next generation digital banking software vendor, and MX, the fintech provider behind award-winning digital money management (DMM) and personal finance management (PFM) software, today announced a new partnership to enrich digital banking experiences for community and regional financial institutions in North America.

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CheBanca! Selects Backbase's Digital Banking Platform

January 28, 2015 - Backbase, the omni-channel digital banking specialist, announced today that CheBanca!, the retail bank of Mediobanca Group, has chosen Backbase’s digital banking platform to revamp their online and mobile banking experience.

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Bankjoy

Better Than Chase: SafeAmerica Credit Union Redefines Omnichannel Experience

June 7, 2017 - When SafeAmerica Credit Union set out to create its own customized omnichannel member experience, its executives knew they were in uncharted waters.

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Coca-Cola Credit Union Partners with Bankjoy to Create a Global Omnichannel Member Experience

April 12, 2017 - Coca-Cola Credit Union recently selected Bankjoy as its new online and mobile banking provider. Using the Bankjoy platform as a foundation, the credit union will be able to build a robust omnichannel user experience for its global membership base. Bill payment, mobile deposit, wire transfers, personal financial management and card services are among the many features that the credit union will seamlessly integrate into this experience.

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Bankjoy Integrates with Payveris to Offer Digital Payment Solutions to Financial Institutions

February 28, 2017Payveris, a provider of next generation API centric digital payment solutions designed to empower U.S. banks and credit unions to stay relevant with their customers by transforming the way they deliver digital payment and money movement services, announces it has partnered with Michigan based Bankjoy, a provider of mobile banking technology to offer Payveris’ digital payments platform to credit unions.

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Bankjoy Inks Three New Deals

February 16, 2017 - Fintech company Bankjoy has signed three more credit union contracts: the $395 million CommunityWide Federal Credit Union of South Bend, Ind.; the $125 million Advantage Plus Federal Credit Union of Pocatello, Idaho; and, the $35 million One Detroit Credit Union of Detroit.

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Millennial Minded Credit Unions Select Bankjoy

December 9, 2016 - Fintech company Bankjoy announced new partnerships with the $90 million Georgia Heritage Federal Credit Union of Savannah, Ga., and the $110 million Wepawaug-Flagg Federal Credit Union of Hamden, Conn. Both credit unions said they chose Bankjoy over other vendors because the millennial-managed firm offers technology that appeal best to young members.

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Magnolia FCU Selects Bankjoy for Mobile and Online Banking

October 27, 2016 - The $142 million Magnolia Federal Credit Union announced it has selected Bankjoy to provide seamless mobile and online banking to its 23,000 members. “We wanted a one-stop shop for our mobile app that had a compatible interface with its online banking counterpart,” said President/CEO Michael Waylett, who took the top position at Magnolia in May 2016.

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Bottomline

NACHA Announces Bottomline Technologies as a Preferred Partner for B2B Payment

November 27, 2017 – NACHA—The Electronic Payments Association® announced Bottomline Technologies Paymode-X as a Preferred Partner for Business-to-Business (B2B) Payments. NACHA Preferred Partners are a select group of providers and innovators that contribute to NACHA’s strategic efforts and the payments ecosystem by removing friction, increasing ease, accessibility and efficiency, or supporting sound risk management and security for ACH payments.

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Bottomline Technologies Reports First Quarter of Fiscal Year 2018 Results

November 2, 2017 – Bottomline Technologies (NASDAQ: EPAY), a leading provider of financial technology which helps businesses pay and get paid, today reported financial results for the first quarter ended September 30, 2017.

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Bottomline Technologies Expands Global Scale

October 16, 2017 – Bottomline Technologies (NASDAQ:EPAY), a leading provider of financial technology that helps businesses make payments simple, smart and secure, today announced that it is expanding its global footprint with a new financial messaging operation centre in Singapore.

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Bottomline Technologies Embraces New Standards

October 5, 2017 - Bottomline Technologies, Inc. (NASDAQ: EPAY), a leading provider of financial technology that helps make complex business payments simple, smart and secure, is at the forefront of helping organizations of all sizes take advantage of the new and evolving payment regulations in the UK, Europe, and beyond.

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Bank of Hawaii Provides Innovative Digital Experience to Business Customers

September 6, 2017 — Bottomline Technologies, Inc. (NASDAQ: EPAY), a leading provider of cloud-based business payment and digital banking solutions, and Bank of Hawaii, a regional commercial bank headquartered in Honolulu, today announced the successful delivery of a new digital banking experience to thousands of Bank of Hawaii business customers.

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Bottomline Leads The Way In Giving Fintechs Direct Access to UK Payments Systems

August 14, 2017 – Following the Bank of England’s announcement to widen access to sterling payment systems for electronic money institutions known as non-bank payment service providers, Bottomline Technologies (NASDAQ:EPAY), a leading provider of financial technology that helps make complex business payments simple, smart and secure, is at the forefront of delivering key technology for PSPs and non-banks to access and manage settlement accounts.

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Bottomline Technologies Reports Fourth Quarter and Fiscal Year 2017 Results

August 10, 2017 – Bottomline Technologies (NASDAQ: EPAY), a leading provider of financial technology which helps businesses pay and get paid, today reported financial results for the fourth quarter and fiscal year ended June 30, 2017.

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Citizens to Provide New Best-In-Class Online and Mobile Commercial Banking Platform

June 15, 2017 - Citizens Bank today announced that it will partner with Bottomline Technologies to deploy a market-leading online and mobile banking platform for its Commercial and Business Banking clients.

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Insurance Industry Leaders Meet at Bottomline Technologies Customer Insights Exchange

May 15, 2017 – Bottomline Technologies (NASDAQ:EPAY), a leading provider of technology solutions to help businesses pay and get paid, recently held its 2017 Legal Spend Management customer conference in Chicago, IL.

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Bottomline Technologies Reports New Innovation and Strong Growth for Paymode-X Network

May 2, 2017 - Bottomline Technologies (NASDAQ: EPAY), a leading provider of technology solutions to help businesses pay and get paid, today announced that its Paymode-X electronic payment network is experiencing strong growth driven by strategic advancements in payment processing.

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Bottomline Technologies Reports Third Quarter Fiscal Year 2017 Results

April 27, 2017 – Bottomline Technologies (NASDAQ: EPAY), a leading provider of financial technology which helps businesses pay and get paid, today reported financial results for the fiscal third quarter ended March 31, 2017.

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Paul Hough to Join Bottomline Technologies Board of Directors

April 19, 2017 - Bottomline Technologies (NASDAQ:EPAY), a leading provider of technology solutions to help businesses pay and get paid, today announced the appointment of Mr. Paul H. Hough to its Board of Directors. Mr. Hough is EVP and Deputy Chief Financial Officer for American Express (NYSE:AXP), a global services company, providing customers with access to products, insights and experiences that enrich lives and build business success.

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Bottomline Technologies Launches Payment Fraud Solution for SWIFT Network Members

April 18, 2017 - Bottomline Technologies (NASDAQ: EPAY), a leading provider of technology solutions to help businesses pay and get paid, today announced that it is leveraging its deep experience in cyber fraud risk management solutions to launch a new payment fraud solution for members of the SWIFT payment network.

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Bottomline Technologies’ 2016 Think Green Award Presented to Greystone Healthcare Management

February 9, 2017 - Bottomline Technologies (NASDAQ:EPAY), a leading provider of technology solutions to help businesses pay and get paid, today announced that it has awarded Greystone Healthcare Management the 2016 Think Green award, which recognizes organizations that use technology to drive environmentally-friendly and sustainable business practices.

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Bottomline Technologies Reports Second Quarter Results

February 1, 2017 – Bottomline Technologies (NASDAQ: EPAY), a leading provider of financial technology which helps businesses pay and get paid, today reported financial results for the fiscal second quarter ended December 31, 2016.

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Bottomline Technologies to Announce Q2 Fiscal 2017 Financial Results On February 1, 2017

January 30, 2017 - On Wednesday, February 1, 2017 a press release summarizing the company’s financial results will be issued at 4:00 p.m. EST. An investor conference call will follow at 5:00 p.m.

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Bottomline Technologies Wins Banking Technology Award for Best Instant Payment Service Initiative

December 2, 2016 – Bottomline Technologies (NASDAQ:EPAY), a leading provider of financial technology which helps businesses pay and get paid, today announced an important win at this year’s Banking Technology Awards ceremony.

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Bottomline Technologies Scoops Win at Prestigious Document Management Awards

December 2, 2016 – Bottomline Technologies (NASDAQ:EPAY), a leading provider of financial technology which helps businesses pay and get paid, today announced its 5th consecutive win at this year’s Document Manager Awards, organised by DM Magazine.

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CO-OP Financial Services (incl. TMG)

Kathy Herziger-Snider Joins CO-OP Financial Services Bringing Transformational Digital Expertise to Payments Solutions

November 27, 2017 – CO-OP Financial Services today announced the addition of Kathy Herziger-Snider to the firm’s product management leadership team. Reporting to CO-OP Chief Product and Strategy Officer Shazia Manus, Herziger-Snider will serve as a senior vice president, leading CO-OP’s ATM, debit/prepaid and shared branch business lines.

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Self-Service Banking gets Easier, More Secure with CO-OP ATM Terminal Driving Upgrades

November 14, 2017 – CO-OP Financial Services is marking the ATM’s 50th year by making a series of credit union member-centric upgrades to its CO-OP ATM Terminal Driving services, building on security provisions, simplifying navigation and adding new transaction options.

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First Tech FCU Chooses CO-OP Financial Services for Full-Service Credit, Member Rewards

November 7, 2017 – CO-OP Financial Services is announcing a major expansion of its long-standing partnership with First Tech Federal Credit Union of Mountain View, California, including contracting for CO-OP Full-Service Credit processing and Member Rewards by CO-OP.

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CO-OP Financial Services and Data Systems of Texas Partner to Serve Credit Unions in Southern and Western States

October 26, 2017 – CO-OP Financial Services and Data Systems of Texas are partnering to help credit unions seamlessly and securely transform digital payments services for members. CO-OP products will be offered to Data Systems clients that use Sharetec core processing solutions.

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CO-OP Financial Services Announces Mobile Banking 3.0, Featuring Advanced Biometric Security and Other Upgrades

October 17, 2017 – CO-OP Financial Services is announcing Mobile Banking 3.0, bringing powerful new features to the company’s advanced mobile banking product line.

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Matthew Maguire Joins CO-OP Financial Services as Chief Data Officer

October 10, 2017 - Matthew Maguire has joined CO-OP Financial Services as Chief Data Officer, a key milestone in CO-OP’s on-going initiative to grow the firm’s technology talent and infrastructure. In addition to advancing the firm’s technology goals, Maguire will be instrumental in helping the credit unions that are a part of the CO-OP ecosystem make greater use of their data with emerging technologies, such as machine learning and artificial intelligence.

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CUNA, CO-OP and PSCU Partnering on Credit Union System-Wide Disaster Response

September 8, 2017 - Credit Union National Association (CUNA), CO-OP Financial Services and PSCU have collaborated on a system-wide disaster response for the credit union movement. Special toll-free numbers dedicated to helping credit union members with access and branch information as they may be displaced or their institution unavailable due to Hurricanes Harvey and Irma are now available.

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CO-OP Financial Services Comments on Mastercard Garmin, Fitbit Wearables Annoucements

September 7, 2017 – CO-OP Financial Services is supporting two Day 1 issuers – BECU and First Tech Federal Credit Union – in MasterCard’s payments services for the Garmin and Fitbit wearable devices, announced last week.

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$10,000 Being Donated to Tropical Storm Harvey Disaster Relief by CO-OP Financial Services

August 29, 2017 - CO-OP Financial Services is donating $10,000 to CUAid, organized to help credit unions and their members in Texas impacted by Tropical Storm Harvey. The donation augments the nationwide CO-OP Shared Branch and CO-OP ATM networks used extensively in credit union business continuity and recovery during times of disaster.

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Study: Digital Transformation Recognized as Top Need by Credit Union Leaders

August 8, 2017 – CO-OP Financial Services announced today a free download of its proprietary research study, Digital Transformation, designed to help credit union leaders understand current industry perceptions, challenges and plans for the digital age.

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CO-OP Shared Branch Network Passes Chase, Takes No. 2 Spot Among Consumer Financial Institutions

August 2, 2017 - The CO-OP Shared Branch network has passed Chase in number of branch offices, making the credit union cooperative the second largest network of financial institution branches in the country.

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New CO-OP Mobile App Locates Nearby ATMs, Shared Branching Locations

July 20, 2017 - The new CO-OP Locator app from CO-OP Financial Services makes it easy for smartphone users to locate any of nearly 30,000 surcharge-free CO-OP ATMs and 5,600 locations in the CO-OP Shared Branch network.

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Alaska USA FCU Adds CO-OP Shared Branching to 43 Locations, Cooperative Network Grows to 5,500 Credit Union Branches

July 5, 2017 - CO-OP Financial Services announced that Alaska USA FCU, Alaska’s largest credit union and the 17th largest in the country, is expanding its participation in CO-OP Shared Branching, adding 43 new branches to the cooperative network.

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CO-OP On-Boards 11 New CO-OP ATM, Payments Processing Clients; Now Serves 23 of the 25 Largest Credit Unions in the United States

June 27, 2017 - CO-OP Financial Services is announcing it has secured 11 new credit union agreements for its CO-OP ATM and payments processing services, continuing a strong year of growth highlighted by the acquisition of TMG in April.

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CO-OP Introduces THINK Review, New Quarterly Magazine Offering Inspiration, Guidance to Credit Union Intrapreneurs

May 9, 2017 – CO-OP Financial Services is unveiling THINK Review, a new quarterly magazine focusing on big ideas and big trends to help credit union intrapreneurs transform their institutions to meet the needs of the modern consumer.

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CO-OP Financial Services Announces $26.1 Million Shareholder Patronage for FY 2016

April 20, 2017 – CO-OP Financial Services is announcing a patronage (shareholder dividend) pool of $26.1 million for fiscal year 2016, raising to $393.7 million the total patronage amount made available by CO-OP since becoming a cooperative in 1996.

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CO-OP Financial Services Announces New Executive Positions as Part of Organizational Restructure

April 3, 2017 - CO-OP Financial Services today announced three new executives have joined the company in newly created senior leadership roles as part of an overall company restructuring that includes the acquisition of TMG.

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CO-OP Financial Services Announces Acquisition of TMG and Organizational Restructure

April 3, 2017 - CO-OP Financial Services has acquired TMG and restructured its leadership team to deliver payments products and engagement services addressing today's transformational market dynamics and make credit unions the most desirable financial providers to modern consumers.

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CO-OP Financial Services Bringing Artificial Intelligence to Fight Against Credit Union Fraud

March 22, 2017 - CO-OP Financial Services (co-opfs.org) is working to implement artificial intelligence to fight fraud, with a machine learning-based risk management tool to be utilized by CO-OP for its client credit unions in 2017.

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CO-OP, FCTI Reach Agreement Keeping CO-OP ATMs in 7-Eleven Stores

March 2, 2017 - CO-OP Financial Services and FCTI, Inc. announced that the two companies have reached an agreement ensuring that approximately 8,000 ATMs located in 7-Eleven stores nationwide will continue to be a part of the CO-OP ATM network.

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CO-OP Financial Services Signs Partnership Agreement with FedComp

January 30, 2017 - CO-OP Financial Services and FedComp are partnering to offer CO-OP electronic payment services and CO-OP Shared Branching to core processing client credit unions of FedComp.

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CO-OP Financial Services Congratulates Caroline Willard on Appointment as Cornerstone CUL President/CEO

January 5, 2017 - Willard joined CO-OP in July 2006 as Vice President, Corporate Development, and held the role of Senior Vice President, Business Development and Marketing, prior to her current post.

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Teachers Credit Union Joins CO-OP ATM with Eye on Future Growth

November 21, 2016 - "Anyone in the industry will tell you that convenience is king for individual members," said Dan Rousseve, senior vice president and chief information officer for TCU. "And, while many aspects of convenience are moving online, our 250,000 members are telling us that ATMs are still as important today as they ever have been. Through our partnership with CO-OP, we're laying the groundwork for future growth through expanded member services and convenience."

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Robert Chavez of Sandia Laboratory FCU Appointed to CO-OP Board of Directors

November 7, 2016 - "I want to congratulate and welcome Robert on his appointment to the CO-OP Board," said Jeff Napper, Board Chairman, and President/CEO of LBS Financial CU. "Robert has worked for financial institutions for more than 30 years, and his solid management and credit union industry experience will be of great value to the Board's oversight duties of CO-OP Financial Services."

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CO-OP Financial Services, CUProdigy Partner to Offer On-line Bill Payment

October 31, 2016 - With approximately 75 percent of payments now handled electronically, CO-OP and CUProdigy are looking to provide a meaningful alternative to credit union members for making online bill payments. Under the agreement, CUProdigy clients will be able to buy electronic bill pay services much less expensively through CO-OP than they could on their own or directly with other providers.

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Three Blockchain Solutions 'Put to the Test'

October 25, 2016 - As part of their effort to create clarity around blockchain technology in the financial industry, Mercator Advisory Group, TMG and CO-OP Financial Services are today releasing two blockchain resources for community based financial institutions.

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CO-OP Financial Services and Early Warning® Announce Strategic Partnership

October 24, 2016 - RealPay by CO-OP already offers credit unions the ability to make person-to-person (P2P) payments from one bank account to another. By offering access to Zelle, credit union members will gain the ability to send and receive faster P2P payments from the convenience of their mobile phones or online banking platform.

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CardNav by CO-OP Launched to Members by Idaho Central CU

October 17, 2016 - "Every week it seems consumers hear about another major instance of data breaches, with the resulting personal fear of identity theft," said Kent Oram, President/CEO of ICCU, based in Chubbuck, Idaho, and with more than $2.7 billion in total assets under control. 

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CO-OP Supporting Shop for Miracles Fundraiser by Matching Industry Donations up to $500,000

October 11, 2016 - "Consumers want to do business with purpose-driven companies committed to bettering their communities," said Sarah Canepa Bang, EVP, Industry Relations, for CO-OP, and a member of the CMN Hospitals Board of Governors. "CO-OP Financial Services wants Americans to be aware of what credit unions are doing in their communities; CO-OP Miracle Match provides an excellent way for credit unions to maximize the positive local impact of participating in the 2016 Shop for Miracles fundraiser.

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Sarah Canepa Bang and Bill Cheney Appointed to Children's Miracle Network Board of Governors

September 27, 2016 - Canepa Bang has a long history of supporting CMN Hospitals dating back to 1985 in the Pacific Northwest where she was instrumental in launching the Credit Unions for Kids program. Today, she serves on numerous CU4Kids committees including the National Advisory Board where she was recently appointed Chairperson.

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FIS and CO-OP Bring Cardless Cash to Credit Unions Nationwide

September 12, 2016 - FIS has partnered with CO-OP Financial Services to add Cardless Cash to its CO-OP Terminal Driving services. The partnership brings additional security to credit union members by reducing risk of card skimming in ATM transactions.

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USC Credit Union, Yoobi and CO-OP Financial Services Partnering on Initiative for Schools in Need

August 29, 2016 - USCCU is working with Yoobi, a school and office supplies company that gives back, in a partnership organized by CO-OP Financial Services, a provider of financial technology to 3,500 credit unions and their 60 million members.

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CUES, CO-OP Financial Services Bring Payments University Honoring Stan Hollen to the Industry

July 5, 2016 - "We're happy to collaborate with CUES on this important school, which was developed to honor Stan Hollen, following his retirement as CO-OP CEO," said Sarah Canepa Bang, executive vice president, industry relations, CO-OP Financial Services.

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CO-OP to Sponsor Filene Center for Emerging Technology

June 30, 2016 - CO-OP Financial Services is the lead sponsor of the Center for Emerging Technology, which will be led by a tenured academic from a leading educational institution. The Research Fellow will be named later this summer.

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TMG and CO-OP Provide Update on Mercator Blockchain Studies

June 21, 2016 - Together, the companies have developed and begun testing a strategic decision framework for blockchain - something the companies have found does not exist today. The tool eventually will serve as an evaluation template for financial institutions exploring use cases for the emerging digital ledger technology.

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CO-OP Announces Todd Clark as New President/CEO of CO-OP Financial Services

May 24, 2016 - "After a nationwide search, the Board of Directors is delighted to report that Todd will be leading the industry's largest credit union service organization in terms of credit unions and members served," said Napper.

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Jeff Napper of LBS Financial CU Elected New Board of Directors Chairman of CO-OP

May 12, 2016 - Napper has served as a director on the CO-OP Board since 2010.  He has been President/CEO since 2002 of LBS Financial CU, a credit union with $1.2 billion in assets and 122,000 members. Napper's oversight work with CO-OP began in 1997 when he became a member of the Audit Committee.

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CO-OP Announced CO-OP Purpose Social Responsibility Program for Credit Unions

May 3, 2016 - "CO-OP Purpose combines social mission with innovation to give credit unions a unique way to capitalize on their opportunity to attract consumers looking for both in a financial institution," said Samantha Paxson, Chief Marketing Officer for CO-OP. "The program extends our movement's traditional commitment to 'people helping people' and includes financial literacy education outreach, philanthropic and charitable giving, new ways of collaborating with colleagues and consumers, and access to research on the business case for corporate social responsibility."

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CO-OP and TMG Commission Blockchain Studies from Mercator

May 2, 2016 - The first study will be completed by late summer, in time for credit unions to use during their 2017 budget planning processes. Both CO-OP and TMG will be sharing the resulting white paper with their respective clients.

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Wisconsin-Based Connexus Credit Union Joins CO-OP ATM Network

April 12, 2016 - With 30,000 ATMs, 9,000 of which are deposit-taking, the nationwide CO-OP ATM network is larger than the network of any bank. In addition to credit union branches, CO-OP ATMs are available in such retail outlets as Walgreens, 7-Eleven and Costco. The network is managed by CO-OP Financial Services, a financial technology provider and the nation's largest credit union service organization in terms of number of credit unions and members served.

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CO-OP Announces $53.3 Million Shareholder Patronage, Highest Dividend Ever Recorded by a CUSO

April 6, 2016 - The shareholder patronage for 2015 now raises to $367.9 million the total patronage amount made available by CO-OP since the CUSO became a cooperative in 1996.

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CO-OP Announces New Executive Roles for Sarah Canepa Bang and Craig Beach

March 10, 2016 - Canepa Bang is now Executive Vice President of Corporate Relations, having previously served on the EMT as President of FSCC, LLC, and Chief Strategy Officer, CO-OP Shared Branching.

Beach is now Chief Operating Officer, CO-OP Shared Branching, following work on the EMT as President/COO of Credit Union Service Centers (CUSC).

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CO-OP Partners with OpenIDEO to Launch Credit Union Engagement Initiative Supported by MasterCard at GAC

February 19, 2016 - Attendees of GAC will have early access to this new initiative on Monday, February 22, at 3 p.m. at the Marriott Marquis, 901 Massachusetts Avenue NW, Washington, D.C. (Room: University of D.C./Meeting Level 1). The CO-OP-MasterCard-hosted one-hour workshop will be led by OpenIDEO, a global community working together to design solutions for the world's biggest challenges.

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CO-OP Financial Services Launches New CO-OP Shared Branch Express

February 17, 2016 - The CO-OP Shared Branch express label applies to CO-OP Shared Branch sites where self-service is available at the location. CO-OP Shared Branch express branding will help members make a clear distinction between full and self-service to more quickly find the exact level of service they desire or need.

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CO-OP and LEVERAGE Renew Partnership to Service Credit Unions

Feburary 16, 2016 - Under the new five-year agreement, CO-OP products to be represented by LEVERAGE include CO-OP ATM, the company's surcharge-free network of 30,000 ATMs nationwide; signature and PIN debit transaction processing; ATM terminal driving (control and management); and other services.

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CO-OP Miracle Match Shatters Previous Record with $4.3 Million Raised for CMN Hospitals in 2015

February 11, 2016 - The credit unions gathered $3.3 million in their 2015 Credit Unions for Kids fundraisers. To this total is added $1 million in matching funds through CO-OP Miracle Match, an amount CO-OP Financial Services donates annually on behalf of its client credit unions. In 2014, credit unions and CO-OP Miracle Match combined to raise $3.1 million.

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CO-OP Surpasses 3.2 Billion Mark in Annual Member Payment Transactions

January 19, 2016 - "CO-OP is dedicated to helping credit unions become the primary financial institution of its members by maximizing secure and convenient access to accounts," said Stan Hollen, President/CEO of CO-OP. "The new transaction processing record demonstrates again that credit unions can compete with anyone in terms of debit, credit, ATM and branch services."

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CO-OP Financial Services Announces President/CEO Stan Hollen to Retire in May 2016

January 12, 2016 - "Stan is one of the true giants of the credit union movement, and under his leadership CO-OP Financial Services has grown to service more than half of all credit unions in the United States," said Doug Ferraro, Chairman of the Board of CO-OP, and President/CEO of Bellco Credit Union of Greenwood Village, Colorado. "We are making his retirement plans known to the industry five months in advance in order to ensure a smooth CEO recruitment process and transition."

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Studies Reveal Americans Prefer Branches for their Financial Transactions

January 7, 2016 - Banking from anywhere around the globe is convenience personified, but making deposits, withdrawals, transfers and account inquiries at a real branch is still essential for the majority of Americans. 

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COCC

COCC Acquires BOLTS Technologies ACH Manager Product

December 7, 2017 – COCC, a leading provider of core processing technology for community banks and credit unions in the Northeast U.S., has recently purchased the ACH Manager product from BOLTS Technologies.

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Arrha Credit Union Chooses COCC’s Core Technology Offerings

October 18, 2017 – Arrha Credit Union, based in Springfield, Massachusetts, has chosen COCC as their new technology provider for core processing services.

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Village Bank Takes Customer Experience to New Heights with COCC Partnership

October 3, 2017 – The Village Bank, serving individuals and businesses in the heart of seven unique villages in Newton and neighboring Wayland, Massachusetts, has selected COCC as its new partner for core processing services.

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COCC Recognized as No. 1 Top Workplace by the Hartford Courant

September 22, 2017 – For the first time, COCC has been named the No. 1 Top Workplace in Connecticut in the medium-sized company division by the Hartford Courant.

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Millbury Savings Bank Gains Efficiency and Enhanced Customer Experience with COCC Partnership

September 8, 2017 – Millbury Savings Bank of Millbury, Massachusetts has chosen to partner with COCC for core banking technology services.

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Bristol County Savings Bank Partners with COCC for State-of-the-Art Capabilities

August 21, 2017 - Bristol County Savings Bank, based in Taunton, MA, is the newest community bank to partner with COCC for core technology services.

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COCC Turns the Corner on 50 Years of Excellent Service

June 30, 2017 - COCC, an award-winning, client-owned financial services technology company, will officially celebrate 50 years in business on June 30, 2017.

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COCC Employees Contribute to Fisher House Foundation

June 29, 2017 - In honor of Colonel Robert Darling’s inspiring keynote address at COCC’s 2017 Annual Client Conference this June, COCC’s Joe Trafton initiated an employee fundraiser to contribute donations to the Fisher House Foundation. Employees graciously donated their Abes ($5 bills), along with Hamiltons, Jacksons, and a Grant or two, for a grand total of $880. Together with a rounded-up corporate match, COCC will be donating $2,000 to the Fisher House Foundation, a non-profit organization dedicated to providing services to active military, veterans and their families, including temporary housing, scholarships and travel assistance; more specifically, the funds COCC collected will go directly to the local Connecticut support network, Friends of Fisher House Connecticut.

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COCC Employees’ Teamwork Brings Joy to Local Children

June 6, 2017 - On Wednesday, May 24, 20 employees participated in a special team-building activity at COCC. We welcomed back Roy Charette from Training Path, LLC, who facilitated an interactive team-building session in our Southington headquarters. Through a variety of hands-on activities, employees worked together to complete tasks, achieve goals, and deliver a finished product. The finished product included seven Red Steel Radio Flyer Wagons with over 20 handmade stuffed animals.

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Dime Bank Chooses COCC’s Cooperative Service Model and Customer Commitment

May 24, 2017 – Dime Bank, based in Norwich, CT, has selected COCC for its core processing technology because of COCC’s cooperative approach and proven status as a service provider of excellence. This new and innovative technology platform will allow Dime to provide their customers with a more efficient and smarter way to do their banking.

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Southern Hills Community Bank Chooses COCC for Core Banking Partnership

April 13, 2017 - Southern Hills Community Bank has chosen to partner with COCC for core banking services. The $86 million bank has a main branch in Leesburg, Ohio and additional branches in Greenfield and Lynchburg. In October 2017, the bank will be merging with $67 million Ripley Federal Savings Bank.

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Executives and Officers Promoted this January

March 7, 2017 - COCC’s Board of Directors has recently approved the following Officer promotions and position changes effective January 1, 2017.

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COCC Named a Best Place to Work in Connecticut Five Years Running

February 23, 2017 - For the fifth year in a row, COCC has been named to the Hartford Business Journal’s Best Places to Work in Connecticut. In an awards ceremony on February 15, 2017, COCC was listed as one of forty companies throughout Connecticut with the highest employee satisfaction as determined by a survey administered nationally by the Best Companies Group.

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Boston Firefighters Credit Union Chooses COCC for New Core Banking and Trusted Partnership

February 13, 2017 - COCC, a leading provider of core financial technology solutions, is pleased to announce that Boston Firefighters Credit Union has selected COCC as its new technology partner.

Boston Firefighters Credit Union, a $251 million credit union serving over 8,000 firefighters, police and correction officers headquartered in Dorchester, Massachusetts, was looking for top-notch technology, local service and a partner they could trust.

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Abington Bank Selects COCC as New Core Technology Partner

February 3, 2017 - COCC, a leading provider of core financial technology solutions, is pleased to announce that Abington Bank has selected COCC as its new technology partner.

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St. Mary’s Credit Union Selects COCC for Advanced Technology Partnership

January 26, 2017 - COCC, a leading provider of core technology solutions for financial institutions, is pleased to announce that St. Mary’s Credit Union of Marlborough, Massachusetts has selected COCC as its new technology partner.

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COCC’s Betsy Didan Elected Chairman of NEACH Payment Group’s Board of Directors

December 2, 2016 - Betsy Didan, First Vice President of Cash Management and Payment Services at COCC, has been elected chairman of the board of directors of NEACH Payments Group.

NEACH Payments Group is a wholly owned subsidiary of NEACH, the New England Automated Clearing House Association. The goal of NEACH Payments Group is to help financial institutions, corporations and vendors solve operational and regulatory challenges, manage risk and drive financial or business improvement through a suite of audit, risk management and consulting services.

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COCC Sponsors Unique Panel at the 2016 New England Women in Banking Conference

November 22, 2016 - On Friday, October 21, COCC sponsored a panel at the annual New England Women in Banking Conference, entitled “Building the Next Generation of Women Leaders.” Moderated by Kim Carlone, COCC’s Manager of People Strategy, the panel discussed what it takes to develop the next wave of empowered women in banking and featured several top executives from the region’s banks, credit unions and mortgage companies. Panelists included Christine Bodine, Vice President of Cash Management at Fairfield County Bank, Sheryl Shinn, Senior Vice President and Chief Information Officer at Unibank, Sarah Valentini, founder and CEO of Radius Financial Group and Jill Nowacki, President and CEO of the Credit Union League of Connecticut.

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COCC Recognized by Corporate Livewire as a 2016 FinTech Excellence Award Winner for Excellence in Banking Technology

November 15, 2016 - COCC, a leading provider of innovative banking technologies, has been recognized as a 2016 Fintech Excellence winner for “Excellence in Banking Technology Solutions.”

Corporate LiveWire Fintech Awards celebrate the highest achievements in the industry. All companies that won awards were chosen for their merit and talent in innovation and financial technology. The awards recognize new advances in banking technology, companies that displayed innovation, creativity, vision and a willingness to take great pride in sharing their accomplishments with the world.

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COCC Ranked Among Top 100 Technology Companies in the World by American Banker and BAI

November 8, 2016 - October 2016 – COCC, a leading provider of technology solutions, has been ranked in the 2016 FinTech Forward 100 list of the leading technology providers in the world. Placing on the list for the eleventh consecutive year, COCC was ranked 72 on this year’s top 100 list, based off its 2015 revenue of $92 million.

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CorePlus FCU Selects COCC Partnership for Advanced Core Technology and Support

November 1, 2016 - CorePlus Credit Union has selected COCC for a long-term technology partnership for their innovative INSIGHT platform, cooperative structure, advanced technology and close proximity to Norwich, Connecticut.

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Top Workplace. Top People. COCC Awarded "Most Clued-in Senior Management Team"

October 25, 2016 – In addition to being awarded a Hartford Courant Top Workplace for six consecutive years, COCC, a leading provider of technology solutions, won a special award for “Most Clued-In Senior Management” in the midsize companies division.

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COCC Voted 2016’s Banker and Tradesman Best Gold Award in Banking Technology

October 13, 2016 - For the fifth consecutive year, COCC has been chosen as one of the Best Banking Technology firms in Massachusetts by Banker & Tradesman. Banker & Tradesman’s Best is chosen by reader groups and peers throughout the nation. We are pleased to announce that COCC has been selected as the Gold winner of the 2016 B&T’s Best in Banking Technology.

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COCC Honored as Top Workplace in Connecticut for Sixth Consecutive Year

October 12, 2016 - For the sixth year in a row, COCC has been named a Top Workplace in Connecticut by the Hartford Courant’s Top Workplaces program. For the second year, COCC has also been honored with the special designation “Most Clued-In Senior Management,” which recognizes how “senior managers understand what is really happening at this company.” 

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Freedom 1st Credit Union Selects COCC as New Core Processing Provider

September 28, 2016 - Freedom 1st Credit Union, located in Dayton, Ohio, has selected COCC as their new provider for core processing services. Founded in 1961, the $33M non-profit, member-owned financial cooperative has three branches in Ohio and has dedicated its business to providing a safe and convenient place to save and borrow money. They plan to upgrade to COCC’s INSIGHT system to support their more than 6,000 members.

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Maple City Savings Bank Chooses COCC for Integrated Core Processing Solution

 July 28, 2016 - Maple City Savings Bank, FSB of Hornell, New York has selected COCC’s core processing services for its tight integration, strong online banking solution and family-oriented culture.

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Holbrook Cooperative Bank Selects COCC for its Cooperative and Collaboration

June 29, 2016 – Holbrook Cooperative Bank, located in Holbrook, MA, has selected COCC as its new provider for core banking services, iBanking, branch capture, financial management, statement rendering and more. The $100 million bank decided to convert to COCC due to COCC’s emphasis on fostering a collaborative customer relationship, developing new products and ensuring a cooperative ownership amongst all of its clients.

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COCC Honored for Innovation in Employee Training & Development

 June 16, 2016 - On May 22, 2016, COCC was an honored guest at this year’s Association for Talent Development (ATD) 2016 International Conference and Exposition in Denver, Colorado. Steve Guglietta, Talent Development Manager and Lisa Jacobi, Senior Vice President of Human Resources, presented during a special session sponsored by the American Management Association (AMA). During this presentation, they discussed how COCC’s learning and development culture was implemented, how it has evolved over the years and ultimately how it led them down a path to being honored as an employer of choice in Connecticut by two leading workplace survey awards.

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COCC Finishes 2015 with Record Growth, Top Client Grades and Renewed Recognition as Employer of Choice

April 1, 2016 – COCC, one of the nation’s largest providers of financial technology solutions and services, finished 2015 with record growth, top grades from clients and renewed recognition as one of the Best Places to Work in Connecticut.

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CISO Kevin Hamel Featured on K logix

March 21, 2016 - Chief Information Security Officer Kevin Hamel has been featured in K logix’s Profiles in Confidence column. 

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COCC’s Betsy Didan Elected to NEACH Payment Group’s Board of Directors

February 29, 2016 – Betsy Didan, First Vice President of Cash Management and Payment Services at COCC, has been elected to serve on the board of directors of NEACH Payments Group.

NEACH Payments Group is a wholly owned subsidiary of NEACH, the New England Automated Clearing House Association. “The goal of NEACH Payments Group is to help financial institutions and payments industry stakeholders comply with rules and regulatory requirements and to benefit from the opportunities the changing payments environment brings to the industry,” said Linda N. O’Hara, President of NEACH.

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GSL Savings Bank Selects COCC for Technology Expansion & Growth

February 22, 2016 – GSL Savings Bank has selected COCC’s core INSIGHT system to expand their technology and product offerings. An $88 million financial institution based in Guttenberg, NJ, GSL Savings Bank has a second location in Fairview, NJ. The bank has chosen to partner with COCC because of COCC’s close, personalized customer service—much like what GSL itself offers their own customers.

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Salisbury Bank Chooses COCC’s Adaptability and Service Partnership

 January 29, 2016 – Salisbury Bank and Trust Co., headquartered in Lakeville, CT, has selected COCC as a core provider due to COCC’s flexibility, technology and excellent customer service. The $900 million bank has contracted with COCC for statement printing, mailing services and web hosting, and their experience with COCC’s service culture and partnership spurred them to convert to COCC’s core INSIGHT system later this year.

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COCC Promotes Members of Executive & Officer Teams

January 13, 2016 - COCC’s Board of Directors has recently approved the following Officer promotions and position changes effective January 1, 2016. 

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COCC Wins Silver and Gold Banker and Tradesman Banking Technology Awards

November 30, 2015 – Banker & Tradesman, the financial services and real estate weekly for Massachusetts, has been recognizing the best companies in financial and residential industries for over five years. Banker & Tradesman’s Best is chosen by reader groups and peers throughout the nation. We are pleased to announce that COCC has been selected to win 2015 Gold and Silver Awards in Banking Technology and Accounting/Audit, respectively.  

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COCC Featured in New Video from Hartford Courant/FOX CT Top Workplaces

November 3, 2015 - COCC has been honored by the Hartford Courant/FOX CT Top Workplaces program for the past five years running! Watch this new video featuring COCC at this prestigious awards ceremony.

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CNB Bank Selects COCC for Service Delivery & Partnership

October 19, 2015 – CNB Bank, headquartered in Clearfield, PA, has selected COCC for its core technology partnership and support. The $2.2 billion bank will take advantage of COCC’s technology and service to deliver flexibility and product capabilities to further their commitment to service and growth. COCC’s award-winning culture, which focuses on delivering dependable service and responsiveness, was a significant deciding factor in CNB Bank’s selection process.

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COCC Ranked among the World’s Largest Providers of Technology to the Financial Industry by American Banker and BAI

October 13, 2015 – COCC, a lead provider in core technology, was named as a member of the 2015 FinTech Forward 100 list of the leading technology providers in the world. COCC was ranked #72 on the Top 100 list for Innovation in Banking Technology Solutions based on its 2014 revenue of $80 million. The list, a collaboration of American Banker and BAI, was released at the BAI Retail Delivery Conference, which is being held in Las Vegas.

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COCC Wins Top Workplace and Top Leader Awards

September 18, 2015 - For the fifth year in a row, COCC has been recognized as a Top Workplace by the Hartford Courant. In addition, COCC’s President & CEO Richard A. Leone has been honored as the Top Leader (midsized employer) by the Hartford Courant’s 2015 Top Workplace Program.

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First Citizens’ Federal Credit Union Selects COCC for Core Technology and Partnership

August 25, 2015 – First Citizens’ Federal Credit Union, headquartered in Fairhaven, MA, has selected COCC’s partnership for advanced core technology and support. COCC’s integrated technology, flexibility and unique partnership structure will help the credit union deliver the advanced services and support that will harvest greater success in the years ahead.

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People’s United Bank Extends Long-Term Agreement with COCC

June 4, 2015 - COCC, a client-owned leading provider of banking technology solutions for community banks and credit unions across the Northeast, today announced the signing of an extension of the services agreement with People’s United Bank, National Association (Nasdaq: PBCT ). ​

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COCC Selects SNL Banker as Business Intelligence Partner

April 27, 2015 - COCC, a client-owned leading provider of banking technology solutions for community banks and credit unions across the Northeast, today announced the signing of a new agreement that make SNL Banker a preferred partner for business intelligence and launches the COCC iDashboards product.

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Connect FSS

Connect Financial Software Solutions Partners With CU Wallet on Credit Union Mobile Wallet Initiative

November 20, 2013 CU Wallet a collaborative credit union owned and directed mobile payments technology provider, and Connect Financial Software Solutions, an online and mobile solution provider for credit unions, announced they have formed a strategic alliance to enable and equip credit unions with the necessary tools to succeed in an increasingly competitive mobile payments market.

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Corelation

Corelation Releases KeyNotes Volume 8, Issue 3

October 2, 2017 - Corelation released today KeyNotes Fall 2017 edition, volume 8, issue 3.

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Corelation Releases KeyNotes Volume 8, Issue 2

June 16, 2017 - Corelation released today KeyNotes Summer 2017 edition, volume 8, issue 2.

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Corelation Releases KeyNotes Volume 8, Issue 1

March 21, 2017 - Corelation released today KeyNotes Spring 2017 edition, volume 8, issue 1.

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Corelation Releases KeyNotes Volume 7, Issue 4

December 15, 2016 - Corelation released today KeyNotes Winter 2016 edition, volume 7, issue 4. 

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KeyNotes Volume 7, Issue 3

September 16, 2016 - Corelation releases KeyNotes Volume 7, Issue 3. 

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Corelation Releases KeyNotes Summer 2016 Edition

July 8, 2016 - Corelation has released the Summer 2016 edition of KeyNotes, News & Views for Users of Corelation's KeyStone Platform

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Openness Is Big Asset for Credit Union Core Processor System

April 28, 2016 - A San Diego based firm is a rising star among credit union core processor providers, creating a technology described as the lifeblood of any financial institution which keeps customer data and transactions in order. 

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KeyNotes Volume 7, Issue 1

March 30, 2016 - Corelation releases KeyNotes Volume 7, Issue 1. 

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Significant Corelation Growth Prompts HQ Move, Quadruples Footprint to Accommodate Future

March 24, 2016 - Credit union core processor Corelation Inc.’s success over the last six years has prompted the company to look for more space to accommodate its continued growth. Corelation has subsequently moved to the newly refurbished, yet historical, Liberty Station in San Diego, more than tripling its previous office space – of which it just moved into three years ago. Corelation’s staff was housed in about 8,000 square feet and has moved into a spacious 33,000 square-foot office. 

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2016 CUNA GAC Interviews: Team Corelation

February 26, 2016 - Team Corelation is interviewed at the 2016 GAC. Watch the video by clicking the Read More...

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Corelation Releases KeyNotes: Winter 2015

January 1, 2016 - Corelation has released the Winter 2015 edition of KeyNotes, News & Views for Users of Corelation's KeyStone Platform

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Corelation Releases KeyNotes: Autumn 2015

October 1, 2015 - Corelation has released the Autumn 2015 edition of KeyNotes, News & Views for Users of Corelation's KeyStone Platform

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Desert Schools Converts to Keystone - It's Go Time!

September 8, 2015 - Desert Schools Converts to KeyStone.

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Corelation Celebrates Five Years Providing Revolutionary Technology Resulting in Significant CU Signings

August 20, 2014 - After flipping the credit union industry on its head with a revolutionary technology design and interface, hiring industry all stars, and, as a result, garnering many significant credit union signings, core processor Corelation celebrates five phenomenal years of business.

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CSCU

Longtime President of CSCU to Retire; Tom Davis Promoted to President and CEO with Nation’s Largest Processor

August 4, 2017 - CSCU, one of the nation’s largest payments processing associations, today announced that Robert Hackney, President and CEO, will be retiring at the end of the year. Hackney has served the company for nearly two decades. As part of CSCU’s longtime succession plan, Tom Davis, SVP of Finance and Technology, will assume the role of President and COO effective immediately and become CEO effective January 1, 2018. 

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New White Paper from CSCU. A Comprehensive Look at P2P Payments

May 4, 2017CSCU, one of the country’s leading CUSOs, recently published a new thought leadership brief titled “A Comprehensive Look at Person-To-Person (P2P) Payments”. In the brief, CSCU’s Director of Payments Strategy, Lou Grilli posits that “There is a growing demand to eliminate the need to make a trip to the ATM and then carry and hand over sometimes large sums of cash. This void has been filled by many vendors who now offer solutions to family and friends who must share the cost of rent, utilities, food bills, gift purchases and vacation costs,” he added.

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CSCU Announces First-Year Results for its New Optimize Portfolio Growth Solutions

February 28, 2017CSCU, one of the country’s leading CUSOs with 2000 members, announced successful first-year results for its new Optimize Portfolio Growth Solutions for credit unions. For 2016, one-year credit card program revenue growth for participating credit unions reached an average 14% or 6 to 7 times greater than the average revenue growth of non-consulted credit unions.

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New White Paper from CSCU. The Mobile Pays Environment. What Credit Unions Need to Know.

February 7, 2017CSCU, one of the country’s leading CUSOs, recently published its latest thought leadership brief. It is titled “The Mobile Pays Environment for Credit Unions” and is designed to provide a means to understand the varying features of the mobile wallets and to give an overall picture of their position in the marketplace.

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CSCU Chairman David Brock Named CUES Outstanding Credit Union Chief Executive

October 4, 2016 - David Brock, President/CEO of Community Credit Union of Rockledge, Florida, and current CSCU chairman, was recently named by CUES as the Outstanding Credit Union Chief Executive. According to CUES, the award recognizes outstanding leaders who display professional achievement, employee motivation, and dedication to the community.

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Evansville Teachers Federal Credit Union Increases Credit and Debit Card Engagement With Innovative ScoreCard Rewards Promotions

September 26, 2016Card Services for Credit Unions (CSCU) member Evansville Teachers Federal Credit Union has increased its average monthly credit card applications by 89% after extending to members its “3-2-1” ScoreCard Rewards program. Since July 2015, the program has offered credit union members triple points on a quarterly rotating category, double points year round on gas and groceries, and one point per dollar spent on all other purchases.

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CSCU Joins the CULedger Initiative. Robert Hackney Named to the CULedger Steering Committee.

September 8, 2016Card Services for Credit Unions (CSCU), one of the country’s leading CUSOs, announced its commitment today to the recently formed CULedger research-to-action initiative spearheaded by the Mountain West Credit Union Association, CUNA, and Best Innovation Group. 

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CSI

CSI Goes Live with 200th Mobile Banking Customer

December 13, 2017 – Computer Services, Inc. (CSI) (OTCQX:CSVI), a provider of end-to-end technology solutions that empower financial institutions to remain competitive, compliant and profitable, pushed its 200th mobile banking customer live in the app store.

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CSI's Omnichannel Strategy Aligns with Bankers' Plans to Offer Integrated Customer Experience in 2018

December 5, 2017 — In Computer Services, Inc.’s (CSI) (OTCQX: CSVI) forthcoming Banking Priorities Study 2018, an annual survey of banking executives and their strategic plans, 48 percent of respondents said that reaching new customers through omnichannel strategies is one of their greatest opportunities for growth in 2018.

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Studio Bank (In Organization) Partners with CSI to Create De Novo Bank with Omnichannel and Hyper-Local Strategy

November 2, 2017 - Nashville, Tennessee-based Studio Bank (In Organization), which filed its application to become the city’s first newly chartered de novo bank in nearly a decade, has selected Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, as its core and mobile banking technology provider.

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First Bank of Baldwin Selects CSI NuPoint to Enhance Technology, Simplify Vendor Management

October 26, 2017 — In order to provide its customers with enhanced technology offerings and simplify its vendor management needs, Wisconsin-based First Bank of Baldwin has selected Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, as its new core and mobile banking technology provider.

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CSI Declares $0.31 Per Share Cash Dividend

October 18, 2017 – Computer Services, Inc. (CSI) (OTCQX: CSVI) announced that its Board of Directors declared a quarterly cash dividend of $0.31 per share. The dividend is payable on December 26, 2017, to shareholders of record as of the close of business on December 1, 2017. The quarterly dividend represents an indicated annual dividend rate of $1.24 per share.

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CSI Reports Growth in Revenues for Second Quarter

October 2, 2017 – Computer Services, Inc. (CSI) (OTCQX: CSVI) today reported growth in revenues for the second quarter ended August 31, 2017.

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CSI Honors Founder John A. Williams with Park Dedication

September 27, 2017Computer Services Inc. (CSI) (OTCQX:CSVI) has honored John A. Williams, the company’s founder, by dedicating Technology Park in his name. CSI employees and local dignitaries, including Paducah Mayor Brandi Harless and McCracken County Judge Executive Bob Leeper, gathered at a ceremony yesterday to mark the official renaming of the local green space as John A. Williams Park.

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CSI Study: Key to Building Business with Millennials Is Continual Access

September 18, 2017 - As Millennials, those consumers between the ages of 22 and 40, reach their peak earning years, financial institutions are seeking to understand how changes in the mobile and digital economy affect this generation’s banking habits. In an effort to identify the generational expectations around such topics as money movement, communication and security,

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Heartland State Bank Gains Customizable Core, Enhanced Mobile Banking Capabilities Through Relationship with CSI

August 23, 2017 — In order to provide its customers with stronger digital banking solutions, North Dakota-based Heartland State Bank has selected Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, as its new core and mobile banking technology provider.

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CSI Announces Retirement of R. Stanley Eckenberg

August 17, 2017Computer Services Inc. (CSI) (OTCQX:CSVI) announced today that R. Stanley Eckenberg, the company’s president, plans to retire in June 2018.

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CSI Offers Customers Greater CECL/ALLL Compliance Functionality through New Alliance with Argus

August 8, 2017 - As financial institutions prepare for the new Current Expected Credit Loss (CECL) guidelines set forth by the Financial Accounting Standards Board (FASB), Computer Services, Inc. (CSI) (OTCQX:CSVI) has aligned with Argus to offer its customers access to Argus’s CECL/ALLL solution. The solution offers banks a comprehensive tool for measuring, monitoring and managing reserves using the expected loss approach, as per the CECL guidelines released in June 2016.

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CSI Achieves Renewal of Cisco’s Cloud and Managed Services Master Designation Worldwide

July 26, 2017 - Computer Services, Inc., (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, has achieved the renewal of its Cloud and Managed Services Master (CMSP) designation worldwide, which is an elite certification offered by Cisco. CMSP requires partners to deliver Cisco-based managed services through a Network Operations Center (NOC) and offer enhanced managed services that follow Information Technology Infrastructure Library (ITIL) processes, practices and tools.

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CSI Ranks Sixth in Managed Services Companies, According to MSPmentor 501 Global Edition

July 17, 2017 – Computer Services, Inc., (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, has placed among the top 10 of the world’s largest managed services providers (MSPs), according to Penton Technology’s annual MSPmentor 501 Global Edition. The ranking, celebrating its 10th year, identifies the world’s top 501 MSPs by revenue, and CSI has been among the rankings every year since its inception.

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CSI Increases Cash Dividend 10.7% to $0.31 Per Share

July 12, 2017 - Computer Services, Inc. (CSI) (OTCQX: CSVI) announced that its Board of Directors approved a 10.7% increase in the quarterly cash dividend to $0.31 per share. The dividend is payable on September 25, 2017, to shareholders of record as of the close of business on September 1, 2017. The quarterly dividend increased from $0.28 per share and represents an indicated annual dividend rate of $1.24 per share on the new rate of $0.31 per share.

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CSI Partners with RCGILTNER Services, Inc. to Provide Integrated Online Lending Platforms

July 10, 2017 - In order to help its customers tap into the burgeoning online lending market, Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, has partnered with RCGILTNER Services, Inc., to offer online lending solutions for both personal and small-business loans with near real-time approval.

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CSI Holds Annual Meeting of Shareholders

June 29, 2017 – Computer Services, Inc. (CSI) (OTCQX: CSVI) announced today that shareholders elected two directors and approved the ratification of the appointment of RSM US LLP as independent auditors for fiscal year 2018.

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CSI Reports Growth in Revenues and Net Income for First Quarter

June 27, 2017 - Computer Services, Inc. (CSI) (OTCQX: CSVI) today reported growth in revenues and net income for the first quarter ended May 31, 2017. 

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CSI Announces Peyton Manning as Keynote Speaker for Its Annual Customer Conference

June 22, 2017 - Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, announced that legendary NFL quarterback Peyton Manning will deliver the keynote address at its annual customer conference this fall.

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CSI Adds Michael Carter to Its Board of Directors

June 20, 2017 - Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, announced that Michael Carter has been elected as its newest board member. He will fill a vacancy with an unexpired term through June 2019.

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CSI Named to CRN’s 2017 Managed Services Provider 500 Listing for Fourth Consecutive Year

June 13, 2017 – CRN®, a brand of The Channel Company, has recognized Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, as one of the largest managed services providers in North America for the fourth consecutive year on its 2017 Solution Provider 500 list.

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CSI's Secure Connect Endorsed by the Ohio Bankers League

June 6, 2017 - The Ohio Bankers League (OBL) has endorsed CSI Secure Connect from Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions. Through CSI Secure Connect, OBL members can enhance corporate communication among both employees and board members, as well as increase productivity and decrease costs. OBL’s endorsement becomes the seventeenth such commendation for CSI’s portal solution by a state banking association.

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CSI Integrates Dow Jones Risk & Compliance Data into WatchDOG Elite to Enhance Customers' PEP Screening Capabilities

May 15, 2017 – In an effort to enhance its customers’ ability to mitigate the risk of doing business with politically exposed persons (PEPs), Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, has integrated data from Dow Jones Risk & Compliance into its WatchDOG® Elite platform, a robust watch list screening solution. Customers using the platform can now elect to screen against the Dow Jones PEP list as part of a comprehensive compliance program.

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CSI Recognized as One of the Best Places to Work in Kentucky for Fifth Consecutive Year

May 9, 2017Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end technology solutions, has been recognized among the best large companies to work for in Kentucky. The company received the award as part of the Kentucky Society for Human Resources Management (KYSHRM) and the Kentucky Chamber of Commerce’s 2017 Best Places to Work in Kentucky Awards.

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CSI Board of Directors Elects Kristin Rudolph Muhlner As Its Newest Member

May 1, 2017 Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, announced that Kristin Rudolph Muhlner was elected as its newest member. Muhlner will fill a vacant board seat and will stand for election as a CSI director for a three-year term at the company’s annual shareholder meeting on June 29, 2017.

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CSI Reports Record Results for Fiscal Year 2017

April 27, 2017 - Computer Services, Inc. (CSI) (OTCQX: CSVI) today reported record revenues and net income for the fiscal year ended February 28, 2017. CSI’s record results for fiscal 2017 marked the company’s 17th consecutive year of revenue growth and 20th consecutive year of growth in net income.

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CSI Promotes David Culbertson to Chief Operating Officer

April 17, 2017 - Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, has promoted David Culbertson to chief operating officer. In his new role, Culbertson now oversees the strategic direction for the company’s entire portfolio of technology and financial services solutions.

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CSI Declares $0.28 Per Share Cash Dividend

April 13, 2017 - Computer Services, Inc. (CSI) (OTCQX: CSVI) announced that its Board of Directors declared a quarterly cash dividend of $0.28 per share. The dividend is payable on June 26, 2017, to shareholders of record as of the close of business on June 1, 2017. The quarterly dividend represents an indicated annual dividend rate of $1.12 per share. The Company also announced that the Board of Directors approved a $10 million addition to the stock repurchase program.

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CSI Board of Directors Names Founder John A. Williams as Chairman Emeritus, Elects CEO Steve Powless as Board Chairman

April 11, 2017 - The board of directors for Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, has named John A. Williams, the company’s founder and long-time board chairman, as chairman emeritus. The board also elected Steven A. Powless, the company’s chief executive officer, as its new chairman and named Robert L. Walker as its lead independent director.

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CSI Demonstrates Compliance Expertise in Money Services Businesses, Insurance and Logistics with Expanded Website

March 15, 2017 - To reflect its expanding services for the insurance, money services businesses and logistics industries, Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, has launched its newly redesigned website, www.csiweb.com, which highlights the company’s denied party screening and identity (ID) verification services for these industries.

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CSI Declares $0.28 Per Share Cash Dividend

March 2, 2017 - Computer Services, Inc. (CSI) (OTCQX: CSVI) announced that its Board of Directors declared a quarterly cash dividend of $0.28 per share. The dividend is payable on March 31, 2017, to shareholders of record as of the close of business on March 15, 2017. The quarterly dividend represents an indicated annual dividend rate of $1.12 per share. 

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CSI Launches Business-Oriented Mobile Banking Application

February 28, 2017 - In order to meet the growing demand for mobile banking services for banks’ business accounts, Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, launched a new mobile business banking application as part of the company’s suite of digital banking solutions.

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CSI Named to CRN's 2017 Managed Service Provider 500 Listing for Fourth Consecutive Year

February 21, 2017 - Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, has been recognized as one of the largest managed services providers in North America for the fourth consecutive year by CRN, a brand of The Channel Company, in its 2017 Managed Service Provider (MSP) 500 list. CSI placed in the Elite 150 category, which recognizes large, data center-focused MSPs with a strong mix of on-premise and off-premise services.

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CSI Implements Industry-Leading Vendor Due Diligence Tool to Simplify Customers' Compliance Reporting

February 14, 2017 - Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, has implemented an expanded compliance reporting tool for its WatchDOG®Elite customers that allows them to quickly and thoroughly validate CSI’s authenticity as a proven, secure third-party technology provider. For these customers, CSI now utilizes the Standardized Information Gathering (SIG) questionnaire, which is a holistic tool for third-party risk management assessments that include cybersecurity, IT, privacy, data security and business resiliency controls.

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CSI Founder John A. Williams to Receive Honorary Doctorate Degree from Murray State University

February 2, 2017 - Murray State University has announced that John A. Williams will be conferred an honorary doctorate degree at the University’s Spring 2017 Commencement exercises, to be held on Saturday, May 13, on the Murray State campus, in recognition of his ongoing support of the University.

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Banking Priorities Study 2017: More Than Half of Bankers Expect to Increase Spending on Customer Experience Initiatives

January 24, 2017 - Heading into 2017, customer experience will be a high priority among financial institutions, according to Computer Services, Inc.’s (CSI) (OTCQX: CSVI) annual banking priorities survey. More than half of the respondents (55 percent) plan to increase spending on customer experience initiatives in 2017, and nearly half (47 percent) cited using omnichannel technologies to attract new customers as their top opportunity.

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CSI Reports Growth in Third Quarter and Revenues and Net Income

January 5, 2017 – Computer Services, Inc. (CSI) (OTCQX: CSVI) today reported higher revenues and net income for the third quarter and nine months ended November 30, 2016, compared with the third quarter of the prior fiscal year.

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Two Rivers Bank & Trust Selects CSI's NuPoint Core Solution to Provide Customer-centric Banking

December 14, 2016 – Two Rivers Bank & Trust, headquartered in Burlington, Iowa, was in search of a new core provider that would deliver a stellar customer experience for both the bank and its customers. After conducting its research, Two Rivers selected Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of financial technology solutions, based on CSI’s robust product suite, including its NuPoint® core solution, and a company culture that aligned best with theirs.

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CSI's Managed Services Endorsed by Texas Bankers Association for Sixth Consecutive Year

December 7, 2016 – The Texas Bankers Association (TBA) has renewed its endorsement of managed services from Computer Services, Inc.(CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions.

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CSI Hosts Nearly 1,000 Attendees, Spotlights Customer Experience at Annual Customer Conference

November 15, 2016 – Computer Services, Inc. (CSI) (OTCQX:CSVI), a provider of end-to-end technology solutions that empower financial institutions to remain competitive, compliant and profitable, hosted nearly 1,000 attendees, including current customers, industry partners and prospective institutions, at its annual Customer Conference in San Antonio, Texas.

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CSI Honors Three Banks for Their Ingenuity and Technology Strategy at Annual Customer Conference

November. 3, 2016 - Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, honored three banks for their outstanding approach to technology and service as part of the company’s fourth annual Seeing Business Differently Awards. Illinois National Bank, Salin Bank and Truxton Trust were selected as this year’s winning institutions and were recognized during CSI Customer Conference 2016.

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CSI Declares $0.28 Per Share Cash Dividend

October 10, 2016 – Computer Services, Inc. (CSI) (OTCQX: CSVI) announced that its Board of Directors declared a quarterly cash dividend of $0.28 per share.  The dividend is payable on December 27, 2016, to shareholders of record as of the close of business on December 1, 2016.  The quarterly dividend represents an indicated annual dividend rate of $1.12 per share. 

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CSI Ranked One of the World’s Largest FinTech Providers by American Banker and BAI

October 6, 2016 – Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, was named to the 2016 FinTech Forward 100 list of the world’s leading technology providers. Appearing on the list for the third consecutive year, CSI ranked 57th on this year’s Top 100 listing, which is a collaboration between American Banker and BAI.

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CSI Reports Growth in Second Quarter

October 4, 2016 – Computer Services, Inc. (CSI) (OTCQX: CSVI) today reported higher revenues and net income for the second quarter ended August 31, 2016, compared with the second quarter of the prior fiscal year.

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CSI Ranked Second Among World’s Top 100 Cloud Service Providers

September 20, 2016 - Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, ranked second among the world’s Top 100 Cloud Service Providers (CSPs), according to Penton Media’s sixth-annual Talkin’ Cloud 100 report. Based on data from Talkin’ Cloud’s online survey, the report recognizes top CSPs as measured by such metrics as growth in cloud services revenue, both in actual dollars and in percentage growth rates.

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CSI's WatchDOG Elite SmartRisk IQ Endorsed by Community Bankers Association of Illinois

September 15, 2016 - The Community Bankers Association of Illinois (CBAI) has endorsed WatchDOG® Elite SmartRisk IQ from Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions. SmartRisk IQ offers bankers a comprehensive enterprise risk management solution that allows them to evaluate all the risk areas defined by regulators. And exclusively for CBAI members, access to the solution will be delivered through CSI’s Secure Connect, a robust portal solution, which also is endorsed and utilized by CBAI.

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CSI Named to IDC Financial Insights’ Top 100 FinTech Providers Ranking for Fifth Consecutive Year

September 8, 2016 - In its annual ranking of the 100 largest global financial technology providers, IDC Financial Insights named Computer Services, Inc. (CSI) (OTCQX:CSVI), a provider of end-to-end financial technology solutions, to the 2016 IDC Financial Insights FinTech Rankings for the fifth consecutive year. Known as the most comprehensive international vendor ranking in the financial services industry, the annual listing highlights top global technology providers that derive more than one-third of their revenue from financial institutions.

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CSI Consumer Survey: Nearly 3 in 10 Consumers Willing to Use Mobile Wallets in the Next Six Months

August 10, 2016 - Although mobile wallets are a relatively new form of payment, nearly 3 in 10 consumers (29 percent) expressed a willingness to adopt this emerging payments alternative in the next six months, according to recently released results from a consumer survey by Computer Services, Inc. (CSI) (OTCQX: CSVI), a leading provider of financial technology solutions.

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CSI Consumer Survey Uncovers Multiple Differences on Banking Preferences Among Millennials, Gen Xers and Baby Boomers

July 27, 2016 - While older generations expect their financial institution to understand their banking needs, Millennials—or individuals between the ages of 18 and 34—are less demanding that their financial needs be understood, according to a recent consumer survey by Computer Services, Inc. (CSI) (OTCQX: CSVI).

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CSI Increases Mobile Banking Presence with 100 New Customers in Six Months

July 12, 2016 – Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, has signed its 100th mobile banking customer within six months after launching a new mobile banking platform.

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CSI Reports First Quarter Results

July 7, 2016 – Computer Services, Inc. (CSI) (OTCQX: CSVI) today reported its results for the first quarter ended May 31, 2016. 

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CSI Increases Cash Dividend 12 Percent to $0.28 Per Share

July 6, 2016 – Computer Services, Inc. (CSI) (OTCQX: CSVI) announced that its Board of Directors approved a 12% increase in the quarterly cash dividend to $0.28 per share. The dividend is payable on September 26, 2016, to shareholders of record as of the close of business on September 1, 2016. The quarterly dividend increased from $0.25 per share and represents an indicated annual dividend rate of $1.12 per share on the new rate of $0.28 per share. 

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CSI Holds Annual Meeting of Shareholders

June 30, 2016 – Computer Services, Inc. (CSI) (OTCQX: CSVI) announced today that shareholders elected three directors and approved the ratification of the appointment of RSM US LLP as independent auditors for fiscal year 2017.

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CSI Named to CRN’s 2016 Managed Services Provider 500 Listing for Third Consecutive Year

June 14, 2016 – The Channel Company has recognized Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, as one of the largest managed services providers in North America for the third consecutive year in the publication’s 2016 CRN Solution Provider 500 list. CSI placed once again in the top 20 percent of all companies listed.

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Rondout Savings Bank Broadens Technology Capabilities through New Core Platform from CSI

June 1, 2016 - In order to further support both its clients’ banking needs and the bank’s existing business goals, Kingston, New York-based Rondout Savings Bank has partnered with Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, as its new core technology provider. Rondout Savings selected the CSI NuPoint® core solution, which enables the bank to broaden its technology offerings to not only achieve its own strategic objectives, but also maintain its dedicated focus on high-quality customer service.

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CSI Ranks First in Tier One Managed Services Companies, According to MSPmentor 501 Global Edition

May 26, 2016 – Computer Services, Inc. , (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, has placed among the top 10 of the world’s largest managed services providers (MSPs) according to Penton Technology’s annual MSPmentor 501 Global Edition. The annual ranking, now in its ninth year, identifies the world’s top 501 MSPs by revenue, and has included CSI every year since its inception.

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CSI Chief Executive Officer Steve Powless Receives Nathan B. Stubblefield Award from Murray State University

May 23, 2016 – Steve Powless, chief executive officer of Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end banking technology solutions, has received the Nathan B. Stubblefield Award from Murray State University for his presentation, “A Comprehensive Plan to Address Technology Changes,” at the Patterns of Distinction Conference. During the presentation, Powless shared insight into making strategic technology decisions as well as best practices for implementation.

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CSI Declares $0.25 Per Share Cash Dividend

May 18, 2016 – Computer Services, Inc. (CSI) (OTCQX: CSVI) announced that its Board of Directors declared a quarterly cash dividend of $0.25 per share.  The dividend is payable on June 27, 2016, to shareholders of record as of the close of business on June 1, 2016. The quarterly dividend represents an indicated annual dividend rate of $1.00 per share. 

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VISIONBank Deploys Omnichannel Experience, Operational Efficiency with CSI's NuPoint

May 11, 2016 – With its strategic plans centered on channel optimization, VISIONBank, located in Fargo, North Dakota, selected Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, as its new core bank processing partner. The bank recently converted to CSI NuPoint®, a fully integrated, cloud-based core platform, and will leverage additional CSI solutions, including Internet banking. Through CSI’s integrated offerings, VISIONBank plans to enhance customer service by initiating a stronger omnichannel experience.

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CSI Reports Record Fiscal Year 2016 Results

May 3, 2016 - Computer Services, Inc. (CSI) (OTCQX: CSVI) today reported record revenues and net income for the fiscal year ended February 29, 2016. CSI’s record results for fiscal 2016 marked the company’s 16th consecutive year of revenue growth and 19th consecutive year of growth in net income. 

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CSI Recognized as One of 2016's Top Ten Best Places to Work in Kentucky

April 27, 2016 - Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end technology solutions that empower financial institutions to remain competitive, compliant and profitable, has been recognized as the seventh best large company to work for in Kentucky. The company received the award as part of the Kentucky Society for Human Resources Management (KYSHRM) and the Kentucky Chamber of Commerce’s 2016 Best Places to Work in Kentucky Awards.  

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CSI Achieves 100 Percent Renewal Rate of Core Contracts

March 22, 2016 – Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end technology solutions that empower financial institutions to remain competitive, compliant and profitable, retained 100 percent of its core contracts up for renewal in fiscal year 2016, which ended Feb. 29, 2016. Driven by high levels of customer satisfaction and access to technology innovations, contract renewals were signed by financial institutions across the country that are each leveraging one of CSI’s two core bank processing solutions: NuPoint® and Meridian.NET.

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CSI Declares $0.25 Per Share Cash Dividend

March 2, 2016 – Computer Services, Inc. (CSI) (OTCQX: CSVI) announced that its Board of Directors declared a quarterly cash dividend of $0.25 per share. The dividend is payable on March 31, 2016, to shareholders of record as of the close of business on March 15, 2016. The quarterly dividend represents an indicated annual dividend rate of $1.00 per share. 

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CSI Named to Managed Service Provider 500 List by CRN for Second Consecutive Year

February 17, 2016 – Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, announced today that it has earned recognition on The Channel Company’s 2016 CRN Managed Service Provider (MSP) 500 list for the second consecutive year. This annual list acknowledges consultants and top technology providers in North America whose leading approach to managed services enables improved operational efficiencies for their customers, evokes greater value from their IT investments and leverages technology to achieve greater competitive advantages.

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CSI's 2016 Banking Priorities Study Highlights Technology, Loan Growth as Greatest Areas of Opportunity

January 19, 2016 - Moving into 2016, technology continues to serve as a leading factor in driving growth among financial institutions, according to an annual banking priorities survey from Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions. For the second consecutive year, the CSI survey also uncovered that bank executives point to loan growth and interest income growth as leading opportunities for increasing profitability in 2016.

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CSI Reports Third Quarter Results

January 11, 2016 – Computer Services, Inc. (CSI) (OTCQX: CSVI) today reported its results for the third quarter and nine months ended November 30, 2015.

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CSI Founder and Chairman Receives Prestigious Flame of Excellence Award from Leadership Kentucky

December 18, 2015 – Computer Services, Inc. (CSI) (OTCQX: CSVI) proudly announced that its founder and board chairman, John A. Williams, is the recipient of Leadership Kentucky’s 2015 Flame of Excellence Award. The prestigious award honors outstanding Kentuckians who go bravely before and light the way for others. A well-respected entrepreneur, businessman and community leader, Williams received the award due to his long and distinguished career in public service.

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CSI Survey: Innovation, Service Driving Consumer Banking Choices

December 1, 2015 - As millennials reach an age where they are making significant banking decisions, a recent survey by Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of financial technology solutions, suggests two strategies that banks should employ to capture this particular customer base. The survey indicates that financial institutions should offer both competitive technology options to attract new customers and high-quality customer service to retain them.

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CSI Declares $0.25 Per Share Cash Dividend

November 16, 2015 – Computer Services, Inc. (CSI) (OTCQX: CSVI) announced that its Board of Directors declared a quarterly cash dividend of $0.25 per share. The dividend is payable on December 28, 2015, to shareholders of record as of the close of business on December 1, 2015. The quarterly dividend represents an indicated annual dividend rate of $1.00 per share. 

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CSI’s Cybersecurity Risk Assessment Recognized in Eighth Annual Innovative Solutions Awards

November 9, 2015 – Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, today announced its Cybersecurity Risk Assessment service has been recognized as Best Consulting/Outsourcing/Training Solution in the 2015 BankNews Innovative Solutions Awards. The Innovative Solutions Awards recognize companies that have introduced or significantly enhanced products that help community banks increase efficiency, expand their capabilities and, ultimately, better serve their customers.

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CSI Survey: Safety of Financial Information Emerges as Top Concern for U.S. Consumers about Their Banks

October 28, 2015 - As data breaches continue to affect organizations of all types, from major retailers to the federal government, it is no surprise that security has become a hot topic for today’s consumers. According to a new survey from Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, a full 80 percent of consumers cited their bank’s ability to ensure the safety of their financial information as their greatest concern, regardless of demographic.

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CSI Recognizes Forward-Thinking Customers, Technology Efficiency at Annual Customer Conference

October 21, 2015 - Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, honored three institutions for their outstanding approach to technology and service as part of the company’s third annual Seeing Business Differently Awards: Citizens National Bank, The Eastern Colorado Bank and Cornerstone Bank. The awards were presented during this year’s CSI Customer Conference, which drew more than 1,000 attendees comprising financial institutions, business customers and technology partners.

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CSI Named One of the World's Top Financial Technology Providers by American Banker and BAI

October 14, 2015 – Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, was named to the 2015 FinTech Forward 100 list of the leading technology providers in the world. Appearing on the list for the second consecutive year, CSI ranked #54 on this year’s Top 100 listing, which is a collaboration between American Banker and BAI.

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CSI Aims to Boost Financial Institutions' Success with New "Banking Unleashed" Webinar Series

October 7, 2015 - In an effort to support the success of today’s financial institutions as the industry begins looking toward 2016, Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, has introduced a new webinar series titled, “Banking Unleashed.”

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CSI Reports Second Quarter Results

October 5, 2015 – Computer Services, Inc. (CSI) (OTCQX: CSVI) today reported its results for the second quarter and six months ended August 31, 2015. 

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CSI Transforms Traditional Customer Relationship Management with CSI CRM

October 1, 2015 - Today’s consumers expect more personalized business services, and financial institutions leveraging disconnected systems are finding themselves unable to offer seamless experiences. To help banks maximize the full scope of their customer relationships, Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, is launching a new customer relationship management (CRM) solution designed exclusively for banks, CSI CRM.

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CSI Partners with Execupay to Enhance Payroll Solution Offerings to Customers

September 28, 2015 - CSI, a leading provider of end-to-end financial technology solutions, has selected Execupay, the leading privately-owned provider of HR and payroll services and software, to bring innovative payroll and HR solutions to CSI customers. Through the partnership, CSI will provide its customers with access to Execupay’s robust payroll services, enabling them to utilize more strategic payroll and HR tools.  

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CSI's Tokenization Capabilities Support Android Pay Participation

September 21, 2015 – As new mobile wallet offerings continue to be introduced as payment options, financial institutions are focused on deploying card programs that are both compatible and secure. To ensure its customers can capitalize on these mobile transactions, Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, offers tokenization-support capabilities that allow for participation in the recently announced Android Pay™ payment service.

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CSI Named Among Top 100 Financial Technology Providers by IDC Financial Insights for Fourth Consecutive Year

September 16, 2015 – Computer Services, Inc. (CSI) (OTCQX:CSVI), a provider of end-to-end financial technology solutions, has been recognized for the fourth consecutive year as a top technology provider, as part of the IDC Financial Insights 2015 FinTech Rankings. 

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CSI Ranked Among World's Top 100 Cloud Service Providers

September 1, 2015 - Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, ranks 20th among the world’s Top 100 Cloud Service Providers (CSPs), according to Penton Media’s fifth-annual Talkin’ Cloud 100 report. Based on data from Talkin’ Cloud’s online survey, the report recognizes top CSPs as measured by such metrics as growth in cloud services revenue (both in actual dollars and in percentage growth rates).

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CSI Answers Increased Technology Demands with Expanded Digital Banking Suite

August 5, 2015 - Based on the evolving industry landscape and changing consumer expectations surrounding bank technology, Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, has unveiled a new version of its digital banking platform to deliver financial institutions a more unified omnichannel experience.

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CSI Enriches Core Banking Functionality with New Loan Budget Tracking Capabilities

July 29, 2015  - In a move to provide banks with more robust construction loan management tools within the core banking system, Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, has added a new Loan Budget Tracking feature to its NuPoint® core system. The Loan Budget Tracking tool provides financial institutions with an electronic solution to assist with construction lending reporting and management.

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CSI Enhances Core Banking Capabilities with NuPoint App for iPad

July 15, 2015 - As banks seek to transform the traditional customer experience through mobile devices, Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, has released a tablet-based app for its NuPoint® core system. The app allows bankers to enhance one-on-one interaction with their customers both inside the branch and out in the field.

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CSI Increases Cash Dividend 13.6% to $0.25 Per Share

July 13, 2015 – Computer Services, Inc. (CSI) (OTCQX: CSVI) announced that its Board of Directors approved a 13.6% increase in the quarterly cash dividend to $0.25 per share.  The dividend is payable on September 25, 2015, to shareholders of record as of the close of business on September 1, 2015. The quarterly dividend increased from $0.22 per share and represents an indicated annual dividend rate of $1.00 per share on the new rate of $0.25 per share. 

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CSI Reports Record First Quarter Revenues and Net Income

July 8, 2015 – Computer Services, Inc. (CSI) (OTCQX: CSVI) today reported record revenues and net income for the first quarter and three months ended May 31, 2015. Earnings per share increased by 22.7%.

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CSI Updates Shareholders During Annual Meeting

July 1, 2015 - Computer Services, Inc. (CSI) (OTCQX: CSVI) announced today that shareholders elected three directors, approved the ratification of the appointment of McGladrey LLP as independent auditors for fiscal year 2016, and authorized an increase in the number of shares of Common Stock from 20 million to 60 million.

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CU*Answers

RVA Financial Picks CU*Answers Item Processing

December 15, 2017 - RVA Financial, Richmond, VA (formerly known as New Generations FCU), recently converted to CU*Answers Item Processing for their electronic check processing needs.

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Fire Police City County FCU Signs Core DP Contract with CU*Answers

December 14, 2017 - CU*Answers announced that $120M Fort Wayne, Indiana-based Fire Police City County Federal Credit Union recently executed a contract to change its existing core data processing system over to CU*BASE®, the CUSO’s flagship solution.

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Fire Police City County Federal Credit Union Becomes Newest CU*Answers Owner

December 14, 2017 - Fire Police City County Federal Credit Union, located in Fort Wayne, Indiana, has become the newest owner of West Michigan-based cooperative CUSO, CU*Answers. The $120 million credit union represents approximately 11,000 members, and becomes the 125thcurrent CU*Answers credit union owner.

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CU*Answers Announces the It’s Me 247 Bill Pay Payments Analysis Dashboard

December 5, 2017 - CU*Answers is excited to announce the new bill pay payments analysis dashboard. With this new dashboard, credit unions will benefit from being able to review members payment details, including when bill payment checks clear, right in CU*BASE®, the CUSO’s core processing platform.

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Heartland FCU Signs Core DP Contract with CU*Answers

December 1, 2017 - CU*Answers announced that $103M Dayton, Ohio-based Heartland Federal Credit Union recently executed a contract to change its existing core data processing system over to CU*BASE®, the CUSO’s flagship solution.

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CU*Answers Announces 17.12 Software Release

December 1, 2017 - CU*Answers, the 100% credit union-owned cooperative CUSO, announced on December 3rd it will be deploying the latest software upgrade to its flagship core processing system, CU*BASE®. 

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CU*Answers Introduces New 2018 Cooperative Campaign

November 20, 2017 - CU*Answers, the 100% credit-union owned cooperative CUSO, is offering Cooperative Campaign, a new marketing opportunity for participating credit unions to have a low maintenance, inexpensive, and professional digital marketing solution.

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RVA Financial Launches New Website

November 14, 2017 - RVA Financial, formerly New Generations Federal Credit Union, recently launched a new website. The new design is responsive and has many great features such as a scrolling services section, featured rates, direct login widget for online banking, and integrated site search.

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CU*Answers Client Services and Education Team Gains More Talent

November 10, 2017 - West-Michigan based cooperative CUSO, CU*Answers, is pleased to announce that Cindy Stevens has joined the Client Services and Education team as an account executive.

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CU*Answers Launches Daon Biometric Authentication Proof of Concept to Credit Unions

November 10, 2017 - CU*Answers’ Internet Retailer Support Center (IRSC) and the web & mobile developer teams have launched the Daon biometric authentication pilot to 15 credit unions and over 300 users.

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CU*Answers Reduces Core Processing Fees for Credit Unions under Two-Thousand Members

November 6, 2017 - CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, announced that it is reducing or eliminating some of its core data processing fees for credit unions with fewer than 2,000 members in an effort to help those credit unions reduce their overall expenses.

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Horizon Federal Credit Union Refreshes Disaster Recovery Investment with Help of CU*Answers

November 6, 2017 - CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, recently assisted Farmington, Utah-based Horizon Federal Credit Union with the deployment of its new disaster recovery high availability data replication process.

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Building Trades Federal Credit Union Becomes Newest CU*Answers Owner

November 6, 2017 - Building Trades Federal Credit Union, located in Maple Grove, Minnesota, has become the newest owner of West Michigan-based cooperative CUSO, CU*Answers. The $140 million credit union represents approximately 17,000 members, and becomes the 127thcurrent CU*Answers credit union owner.

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CU*Answers Adds the Ability to Pay Vendors via ACH

November 3, 2017 - CU*Answers, the 100% credit union-owned cooperative CUSO, is adding the capability for credit unions to pay their vendors via ACH in the accounts payable functionality of CU*BASE®. In the past, CU*BASE has handled all accounts payable payments via a printed check.

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CU*Answers Enhances Configurable Holds for Direct Mail for RDC

November 3, 2017 - West Michigan-based cooperative CUSO CU*Answers is enhancing the configurable holds functionality for direct mail of RDC. If a credit union uses the batch-post capabilities of Mail/Direct Post to post batches of RDC deposits to member accounts, these enhancements will allow them to further refine how holds will be placed on those deposits.

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Enhancements to CU*Answers It’s Me 247 Online Banking Login Options

November 2, 2017 - CU*Answers, the 100% credit union-owned cooperative CUSO, is giving credit unions the abilitiy to log in to It’s Me 247 Online Banking right from the credit union’s website. Previously, members were taken to an “Online Banking Community” (OBC) page from which they would enter their login credentials.

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CU*Answers Partners with Vantiv to Offer Online Credit Card Processing

October 30, 2017 - West Michigan-based core data processor CU*Answers recently announced that it has partnered with Vantiv to provide credit card processing in an online environment. With the addition of Vantiv, CU*Answers now supports four vendors for online credit card processing, including FIS, JHA, and PSCU.

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CU*Answers’ AuditLink Selects Virtual StrongBox to Help Transform and Grow Compliance Initiatives

October 30, 2017 - Virtual StrongBox, Inc. and CU*Answers announced today that the two companies have teamed up to transform compliance and audit processes for its credit unions and auditors. AuditLink, the audit and compliance division of CU*Answers, will use Virtual StrongBox’s secure platform during virtual audits to ensure that sensitive information remains safe while engaging in the exchange of private and financial information with a compliance team member.

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CU*Answers Prepares for 17.10 CU*BASE® GOLD Release

October 19, 2017 - CU*Answers, the 100% credit union-owned cooperative CUSO, announced it will be deploying the latest software upgrade to its flagship core processing system, CU*BASE, in late October. The 17.10 software release is available to online credit unions as well as Site-Four partners on October 22nd, and will be released to self-processing credit unions on November 13-14, 2017.

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CU*Answers Conversion Team Wraps up 2017 Fiscal Year with Twenty Projects Completed

October 17, 2017 - The CU*Answers Conversion team helped twenty credit unions with their core conversion or merger project in the 2017 fiscal year. Over 67,000 members were added to the CU*Answers network as a result of the work conducted between October 2016 and September 2017.

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CUSOs Help Cumberland County FCU Complete Successful Business Continuity Test

October 16, 2017 - CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, and Site-Four, the Yankton, South Dakota-based data center CUSO, recently assisted Cumberland County Federal Credit Union (Falmouth, ME) with the testing of the credit union’s business continuity plan.

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Highmark Federal Credit Union gets Website Update

October 16, 2017 - Highmark Federal Credit Union, in Rapid City, South Dakota, recently updated their website. The new design is responsive and has many great features such as CO-OP ATM/shared branching locators, featured rates, news section, and integrated site search.

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CU*Answers Updates 5300 Call Report Tool Due to Amended NCUA Rules Regarding Commercial/Business Loans

October 4, 2017 - The Call Report tool used by many CU*Answers client credit unions has been updated with the NCUA changes for the September 2017 reporting cycle. The changes are due to the NCUA’s amended rules for defining member business loans versus commercial loans, which impacts reporting for both real estate and commercial loans.

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CU*Answers CIO Jody Karnes Retires after 23 Years at CUSO; Replaced by New EVPs Brian Maurer and Dave Wordhouse

October 4, 2017 - CU*Answers recently celebrated the retirement of CIO Jody Karnes, effective September 30th, 2017. Jody, whose retirement was initially announced earlier in 2017, spent the last six months preparing teams for her transition. “In technology circles you all ways respect that some person has to be the person-of-last resort, the person who steps up and solves the problem or makes the final call,” said CEO Randy Karnes. “Jody has been that person at CU*Answers for over 23 years now. And not only did technical peers come to count on her, so did credit unions and cooperative leaders as well.”

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CU*Answers and Fortress Plus Partner on the Future of Financial Crime Prevention

October 3, 2017 - CU*Answers has chosen Fortress Plus as its partner in providing the future of financial crime risk management systems to credit unions. The new relationship enables CU*Answers to sell Rampart, the Fortress Plus system, and paves the way for deep integration to support embedded decisioning for fraud prevention.

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Major Data Capture Milestone Achieved for Analytics Booth Product from CU*Answers

October 3, 2017 - A significant milestone has been accomplished for the dashboards feature of CU*Answers’ product, Analytics Booth, a web-based analytics platform for credit unions. Data collection for the dashboards feature began in 2016, and as of September 2017 the tool now includes a full calendar year of historical data for review and analysis across the majority of its user base.

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Xtend Partners with CU*Answers in Data Analytics

October 2, 2017 - Xtend, a Grand Rapids-based credit union service organization, has partnered with cooperative CUSO CU*Answers to develop a resource for marketing data analytics. CU*Answers’ newly developed Asterisk Intelligence team works to interpret client data for insights and opportunity.

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Cornerstone Community Credit Union Signs with CU*Answers

September 28, 2017 - CU*Answers, the 100% credit union-owned cooperative CUSO, recently announced that Cornerstone Community Credit Union (Des Moines, IA) has chosen CU*Answers as its new data processor. Over a two year period Cornerstone Community Credit Union engaged in a full core vendor search project, exploring all of their options and weighing the benefits for members, ultimately opting to join the West Michigan CUSO.

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Honor Credit Union Adopts eDOCSignature™ from eDOC Innovations to Provide Convenience to Members

September 20, 2017 - CU*Answers’ Imaging Solutions team has partnered with eDOC Innovations to couple CU*BASE®, CU*Answers’ core processing software, with eDOC Innovations’ eDOCSignature™ product to provide remote signature capture at Honor Credit Union.

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CU*Answers Signs Affinity Credit Union

September 20, 2017 - CU*Answers announced that Des Moines, Iowa-based Affinity Credit Union has recently executed a contract to migrate its existing core data processing system over to the CUSO’s CU*BASE® suite in March of 2018. Affinity will become the CUSO’s second customer-owner in the greater Des Moines area.

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Four CUSOs Prep for Technology Refresh

September 19, 2017 - Four CUSOs that are part of the cuasterisk.com network—CU*Answers, CU*Northwest, CU*South, and Site Four—recently launched a project to deploy new IBM servers in two separate data centers. Site Four’s production server, which handles the daily core data processing for the 70+ CU*NorthWest and CU*South credit unions from their data center in Yankton, is scheduled to be replaced with a new IBM POWER8 server.

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Bayou Federal Credit Union Picks CU*Answers Item Processing

September 13, 2017 - Bayou Federal CU, Baton Rouge, LA, recently converted to CU*Answers Item Processing for their electronic check processing needs. As a CU*SOUTH client utilizing CU*BASE as their core software, the CU will receive unlimited free member image copies and complimentary implementation of member images for It’s Me 247 Online Banking.

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CU*Answers Sends Out 2018 Education Catalog

September 11, 2017 - West-Michigan based cooperative CUSO CU*Answers is pleased to announce that the 2018 Education Catalog is complete and is being mailed to clients within the next two weeks. CU*Answers typically delivers the catalog prior to the beginning of each calendar year in an effort to give clients time to design their own annual training program based on the offerings in the catalog.

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CU*Answers Introduces New Education

September 11, 2017 - CU*Answers is introducing three new course categories to its 2018 education lineup. The Asterisk Intelligence category comprises six new courses designed to teach participants about data analytics and data warehousing products offered by the CUSO.

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CU*Answers Next High Availability Rollover Scheduled

September 7, 2017 - CU*Answers, the 100% credit union-owned data processing CUSO, announced that it will redirect CU*BASE® core-processing from its primary production data center to systems at a high-availability (HA) data center. The rollover process will begin at 10 PM ET on Sunday, September 17.

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AuditLink and Fortress Plus Partner to Protect Against Financial Crime

September 7, 2017 - AuditLink, the audit and compliance division of CU*Answers with deep expertise in financial fraud, and Fortress Plus, an industry-leading Fraud Management solution provider, have recently signed a partnership agreement to bring comprehensive software and services in the management and prevention of fraud to credit unions.

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YS FCU Signs Core DP Contract with CU*Answers

September 7, 2017 - CU*Answers, a 100% credit union-owned CUSO, announced that Yellow Springs, Ohio-based YS Federal Credit Union had recently executed a contract to migrate its existing core data processing system over to CU*BASE®, the CUSO’s flagship solution in the spring of 2018.

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PowerNet Credit Union Signs Core DP Contract with CU*Answers

August 22, 2017 - CU*Answers announced that $85M Tampa, Florida-based PowerNet Credit Union recently executed a contract to migrate its existing core data processing system over to CU*BASE®, the CUSO’s flagship solution.

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Developer’s Help Desk Online Store Takes Focus

August 22, 2017 - CU*Answers announced that its new Developer’s Help Desk (DHD) online store is open for business and has already started to secure client and vendor interest and early orders. The DHD currently features over 160 products and services, and is located within the CU*Answers Online Store.

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CU*Answers Migrates Two Credit Unions to SaaS Deployment

August 18, 2017 - CU*Answers recently announced that it had successfully migrated two of its customer-owners from an in-house deployment of its CU*BASE® core data processing platform over to its online, SaaS version.

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CU*Answers Completes First PSCU Credit Card Conversion

Augst 9, 2017 - CU*Answers, the West Michigan-based core data processor, recently completed its first PSCU online credit card conversion. CU*Answers rolled out the partnership with PSCU in June 2017. The in-house credit card platform is equipped with many product features that members will greatly appreciate, and credit unions benefit from the savings this solution can cover simply by switching from an off-trial balance solution.

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Recently Rebranded Analytics Booth Hits the Ground Running

August 3, 2017 - A product rebranding launch was successfully completed recently for CU*Answers, a 100% credit union-owned cooperative CUSO. The powerful, browser-based performance tracker and analytics engine formerly called My CU Today is now known as Analytics Booth – www.analyticsbooth.com.

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CU*Answers Business Continuity Plan Update

July 28, 2017 - West Michigan-based cooperative CUSO CU*Answers has updated its Mid-Year Business Continuity Plan. The core data processor continues to invest in high availability and recovery strategies to ensure that the products and services its credit unions count on are there when they need them.

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CU*Answers Helps Clients “Chase the Money”

July 27, 2017 - CU*Answers, data processor to nearly 200 credit unions nationwide, recently released a new Chase the Money feature as part of a recent update of its core-processing software, CU*BASE® GOLD. With this new feature, developed in response to a client request, CU*Answers clients can get their statement fee revenue more easily. 

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My CU Today Re-Branded as Analytics Booth

July 25, 2017 - CU*Answers, the 100% credit-union owned, cooperative CUSO, has re-branded its My CU Today product as Analytics Booth. The product is now managed by CU*Answers Asterisk Intelligence, a team of analysts who work to interpret client data for insights and opportunity.

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CU*Answers Publishes Report on Litigation Hold Tabletop Exercise

July 19, 2017 - On July 13, 2017, CU*Answers published a report highlighting the details of a litigation hold tabletop exercise conducted earlier involving multiple teams from across the organization. The purpose in publishing the report is twofold: to provide vendor due diligence information to the more than 250 credit unions currently using the core processor’s CU*BASE® platform, as well as information to assist credit unions in performing their own tabletop exercise.

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Database Customization Becomes Reality at CU*Answers

July 18, 2107 - CU*Answers, a 100% credit union-owned cooperative CUSO, recently announced the launch of an enhancement to its CU*BASE® core platform which for the first time ever will allow credit unions complete customization of member information stored in the database. The new feature, called Unique Data Management (UDM), gives credit unions the ability to create and manage custom data points on their members.

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CU*Answers to Assist with Military Lending Act Form Changes

July 12, 2017 - CU*Answers, the 100% credit union owned, cooperative CUSO, is getting prepared for the Military Lending Act that takes effect on October 3rd, 2017. The Lender*VP Forms team at CU*Answers is helping credit unions map their credit card forms in CU*BASE® so they are in compliance.

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CU*Answers Renews Partnership with Bridge Credit Union

July 12, 2017 - CU*Answers recently announced the renewal of its data processing partnership with Columbus, Ohio-based Bridge Credit Union.

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CU*Answers Warning Credit Unions of New Malware Attack

July 11, 2017 - CU*Answers, the 100% credit union-owned data processing CUSO, recently warned credit unions about a new malware that is trying to duplicate the recent WannaCry attack. The new form of malware is known as Petya. Petya is considered worse than WannaCry because it reboots the PC and prevents the PC from booting up while the malware is encrypting.

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CU*Answers Holds Grand Opening for Employee Membership Drive with Western Districts Members Credit Union

July 11, 2017 - CU*Answers, the 100% credit union-owned, data processing CUSO, hosted a grand opening on June 27 for a new membership drive with Western Districts Members Credit Union. Employees of CU*Answers now have the opportunity to apply for an account through the newly-launched Membership Opening Process (MOP), which takes individuals from the application process, to identity verification, account approval and funding, all the way to online banking set up.

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CU*Answers and eDOC Innovations Add 43 Mobile RDC Clients within 6 Months

July 5, 2017 - The CU*Answers Item Processing team, working with eDOC Innovations, have successfully implemented 43 new Mobile RDC clients within the first 6 months of 2017. eDOC Innovations manages the technology for backend processing, archiving and transmitting the image files to a variety of designated clearing houses.

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CU*Answers Doubles End-of-Month Files, Transaction History

July 5, 2017 - CU*Answers, a 100% credit union-owned cooperative CUSO, recently concluded a project to double the amount of historical end-of-month data stored on its production servers. The CUSO began the process of expanding the standard retention of these files in March 2017, along with a similar project to progressively double the retention and availability of member transaction histories across all account types.

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CU*Answers “Tricks of the Trade” Features Spring Release Enhancements

June 29, 2017 - CU*Answers announced that the May and June Tricks of the Trade webinars featured new enhancements from the May CU*BASE® release. Both webinars had high attendance showing the value credit unions place on learning more about their documentation resources.

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CU*Answers Preparing for 5300 Call Report Changes due to NCUA’s Amended Member Business Loan (MBL) Rule

June 27, 2017 - Earlier this month, the NCUA announced upcoming 5300 Call Report changes resulting from their amended Member Business Loan (MBL) rules that were in place on January 1, 2017. The numerous changes are effective for the September 2017 reporting cycle and will provide credit unions with greater flexibility and autonomy in safely and soundly providing business and commercial loans to members. For detail on the NCUA changes go to ncua.gov.

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CU*Answers Hosts Leadership Conference and Owners Meeting

June 26, 2017  - CU*Answers, a 100% credit union-owned CUSO, held their 2017 Annual Leadership Conference and Stockholders Meeting on June 21st at the J.W. Marriott Hotel in Grand Rapids, Michigan. The event brought together credit union leadership from across the country for a briefing on the organization’s overall direction and major projects for the coming year.

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CUSO Fills Board Seats

June 26, 2017 - CU*Answers, a 100% credit union-owned cooperative, announced today that two credit union CEOs were chosen by their peers to serve a three-year term on the CUSO’s Board of Directors, during elections held at the 2017 Annual Stockholders meeting held on Wednesday, June 21, 2017.

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CU*Answers Introduces New Team to Emphasize Data Analytics and Data Warehousing for Credit Unions

June 26, 2017 - CU*Answers, a 100% credit union-owned cooperative CUSO, announced the new Asterisk Intelligence team at its Annual Leadership Conference in Grand Rapids, Michigan, last week. The CUSO is reorganizing its internal analytics experts into a team that will focus on two major projects: data analytics and data warehousing for credit unions.

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CU*Answers Collections Adds a New Client

June 23, 2017 - CU*Answers once again increased their collections portfolio with another client added on. “We do mostly high volume calls for the clients like early stage delinquency, generally 15-90 days delinquent,” said Jerry Collins, manager of the Lender*VP Collections team. “This allows the credit union to concentrate on the more seriously delinquent accounts. When they do gets accounts from us they already know what is going on with the member and can make decisions on further action faster.”

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CU*Answers Welcomes Plymouth County Teachers FCU

June 20, 2017 - The CU*Answers Conversions Team converted 3,766 members for Plymouth County Teachers Federal Credit Union to the data processor’s CU*BASE® platform on June 10th, 2017. PCT FCU, located in West Wareham, Massachusetts, converted from the CUSA platform.

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CU*Answers Extends Contract with CFO Bob Frizzle

June 20, 2017 - CU*Answers, a 100% credit union-owned cooperative CUSO, announced that it has extended its employment contract with current CFO, Bob Frizzle, to 2023. Mr. Frizzle, who joined CU*Answers in 1997, has been instrumental in launching major initiatives such as the cuasterisk.com network of CUSOs, as well as the purchase of majority ownership in eDOC Innovations. Under his guidance, CU*Answers was able to launch innovative programs including the Spirit of CU*Answers scholarship, a de novo program providing free data processing for credit union start-ups, and the Investment Grant initiative.

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CU*Answers Promotes Data Analysis Toolset with 2017 “Dashboard Dives” Webinar Series

June 16, 2017 - CU*Answers, a 100% credit union-owned cooperative CUSO, announced it has launched an extensive series of free webinars to educate clients on its CU*BASE® toolset for data analysis. The 2017 Dashboard Dives weekly series kicked off with a session covering the All Memberships Analysis dashboard on June 1, 2017. There were 60+ credit unions in attendance.

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CU*Answers Item Processing Welcomes Four New Credit Unions

June 14, 2017 - Members Source Credit Union (Merrillville, IN), Plymouth County Teachers Credit Union (West Wareham, MA), Shelby Community Federal Credit Union (Shelby, MT), and Southern Gas Federal Credit Union (Little Rock, AR) have all signed with CU*Answers for their member check processing.

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CU*Answers Tracks Verbal Loan Payoff Quotes

June 14, 2017 - CU*Answers has added loan payoff quotes given over the phone to provide valuable loan promotional marketing efforts. These payoff requests can be assigned to a credit union employee to follow-up, track the member’s response, include in any loan incentive program and show your membership you have what they need when the need it. These quotes are automatically added to the sales trackers from the loan payoff screen accessed by any phone operator.

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CU*Answers Adds More to Mobile Banking

June 14, 2017 - CU*Answers continues to add to what members can do on their mobile device in mobile web banking with the aim of giving members a similar feature set to what’s available on the desktop version of It’s Me 247 Online Banking.

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CU*Answers Clients Design Their Own Database Data

June 14, 2017 - CU*Answers recognized that credit unions needed a way to branch out from the traditional name-rank-and-serial-number details in the core processing membership files that could log social and life-cycle data to better manage member relationships, as well as interactions with members via automated channels.

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CU*Answers Client Services and Education Offers a Valuable Service for Newly Converted Clients

June 12, 2017 - The West-Michigan based cooperative CUSO, CU*Answers, is pleased to announce a new service for newly converted clients called Transition Calls. “Transitioning from in-person support to remote support can have its challenges for a newly converted credit union,” states Laura Welch-Vilker, VP of Client Services and Education. “To overcome these challenges, the CSR/ED team is offering weekly meetings, referred to as transition calls for 6 months after the client’s conversion. This gives us the opportunity to offer additional training that will help ease this transition.”

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CU*Answers’ Annual Leadership Conference Fast Approaching

June 12, 2017 - CU*Answers, data processor to nearly 200 credit unions nationwide, will hold its annual Leadership Conference on June 21 at the JW Marriott Hotel in downtown Grand Rapids, Michigan. Designed for credit union CEOs and senior leaders, the CU*Answers Leadership Conference provides a unique opportunity for its clients to get together with their peers and hear about their data processor’s vision for the coming year.

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CU*Answers Writing Team Moves to Self-Managed Document Solution for the Online Reference Library

June 6, 2017 - Beginning with preparations for the 17.03 release, the CU*Answers Writing Team outlined a plan to begin the self-management of online reference materials, and have recently implemented this new solution with great success, at no cost, using tools already available within the cuanswers.com toolset.

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CU*BASE Automated Non-Return Program Supports ACH Deposit

June 6, 2017 - The implementation of the recent 17.05 CU*BASE ® release to online clients on May 19 provided CU*Answers credit unions with a wealth of software enhancements and new features. Among these new features is an enhancement to the CU*BASE ANR program, adding the ability to require a certain number or certain amount of ACH deposits in order for members to receive and retain program benefits.

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CU*Answers Makes Workflow Improvements to the 247 Lender Approval Matrix

June 6, 2017 - CU*Answers’ implementation of the recent 17.05 CU*BASE® release to online clients on May 19 provided credit unions with a wealth of software enhancements and new features. Among these new features is an enhancement to the 247 Lender Approval Matrix, which will allow credit unions to further tailor how long a decision is retained on CU*BASE, by changing the options for the period from months to days.

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CU*Answers Welcomes Members Source Credit Union

June 1, 2017 - The CU*Answers Conversion Team converted 7,306 members for Members Source Credit Union to the data processor’s CU*BASE® platform in May. Members Source, located in Merrillville, Indiana, converted from the ERS platform. The credit union is the ninth CU*Answers client from Indiana.

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CU*Answers DHD Initiative Taking Shape

June 1, 2017 - CU*Answers announced that its new Developer’s Help Desk (DHD) business initiative is moving quickly ahead with its new online retail presence in full development and the CUSO’s first API catalog ready to be distributed by the June Leadership Conference.

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CU*Answers Welcomes Materion Federal Credit Union

May 31, 2017 - The CU*Answers Conversion Team converted over two thousand members for Materion Federal Credit Union to the data processor’s CU*BASE® platform. Materion, located in Elmore, Ohio, converted from the RC Olmstead platform. The credit union marks the nineteenth Ohio credit union on the 100% credit union-owned CUSO’s core platform.

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CU*Answers Welcomes Commodore Perry Federal Credit Union

May 31, 2017 - The CU*Answers Conversion Team recently converted over six thousand members for Commodore Perry Federal Credit Union to the data processor’s CU*BASE® platform. Commodore Perry, located in Oak Harbor, Ohio, converted from the RC Olmstead CAMS II platform. The credit union is the second from Ohio to convert to CU*Answers in 2017.

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CU*Answers Adds Category Labels to CU*BASE Alert Emails

May 23, 2017 - Starting in May, CU*Answers, the 100% credit union-owned, data processing CUSO, began labeling the emails that accompany CU*BASE® Alert posts with specific alert categories. These new alert categories include ‘Scheduled Maintenance’, ‘Unscheduled Maintenance’, ‘Unexpected Issue’, ‘Resolved Issue’, ‘Connectivity Interruption’, and ‘CU*Answers Staff Meeting’. 

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CU*Answers Enhances the Where Your Member Shops Dashboard with Merchant Export

May 16, 2017 - West Michigan-based cooperative CUSO CU*Answers is expanding the ability of its “Where Your Members Shop” dashboard. The enhancements come with the May 17.05 CU*BASE® release and will add some highly anticipated features to an already popular dashboard. The Where Your Members Shop dashboard, which breaks down member transaction activity by merchant/vendor, will now allow CUs to filter the data of the dashboard and then export up to 100 rows (merchants) to a file at the same time. 

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CU*Answers Now Offers the Ability to Sort Your ACH Daily Work Your Way

May 16, 2017 - CU*Answers, the 100% credit union owned CUSO is now allowing accounting staff to sort the ACH daily exception work the way they want to see it. In an idea that sprang from the Xtend SRS team, the Work Daily ACH Exceptions feature in CU*BASE® will allow credit union staff to quickly and easily sort their daily work in a way that makes the most sense for their work style.

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CU*Answers Now Offers Tracking Loan Payoff Quotes in Phone Operator

May 15, 2017 - CU*Answers is adding the ability to track when a member requests a loan payoff quote in CU*BASE®. Credit unions will now have the ability to automatically generate a tracker when the payoff tool in Phone Operator is used. The payoff requests can then be routed to a loan officer or other employee for follow up.

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CU*Answers Now Offers Reason Codes for Why Members Open New Loans

May 15, 2017 - CU*Answers recently announced that it will add with the 17.05 release of CU*BASE® the ability to use reason codes for why a member is applying for a new loan. This newest release of CU*BASE is available to all online CU*Answers credit unions for free on May 21st (in-house credit unions will receive the release June 5-6).

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CU*Answers Enhances Printing Envelopes for Non-Members

May 15, 2017 - CU*Answers is enhancing the ability to print envelopes for non-members. While printing an envelope for a member in CU*BASE® is a breeze, the process for printing an envelope for a non-member was not as simple.

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CU*Answers’ Throwback Thursday Educational Series Reminds Staff of the Seven Cooperative Principles

May 12, 2017 - CU*Answers, the 100% credit union-owned, cooperative CUSO, recently kicked off a new educational series for staff members spotlighting the 7 Cooperative Principles and their importance to the organization and credit unions. The series kicked off with a course on the first principle: Voluntary and Open Membership.

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CU*Answers Enhances the Ordering of ATM/Debit Cards

May 12, 2017 - CU*Answers, located in Grand Rapids, MI, is enhancing the way credit unions order ATM/debit cards to be faster and with a defaulted account and look-up feature in their newest 17.05 release that is available on May 21st to all the credit unions on CU*BASE®.

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CU*Answers Expands Courtesy Pay Program with ACH Deposits

May 12, 2017 - CU*Answers, the 100% credit union owned CUSO, is enhancing its parameters for its Courtesy Pay program within CU*BASE® to give the ability to require an ACH deposit within a specified number of days for activation, deactivation or reactivation. This update will allow credit unions to make their Courtesy Pay program contingent on the member signing up for an ACH direct deposit arrangement and continuing to receive ACH deposits in order to retain their Courtesy Pay privileges over time.

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CU*Answers Enhances 5300 Call Report Ratios Dashboard

May 12, 2017 - CU*Answers, the 100% credit union owned CUSO, located in Grand Rapids, MI, is enhancing its 5300 call report ratios dashboard in the CU*BASE® core processing platform. Starting with the 17.05 release, access to the 5300 call report ratios dashboard will be easier than ever.

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CU*Answers Announces the 2018 Education Catalog

May 11, 2017 - The West-Michigan based cooperative CUSO, CU*Answers, is pleased to announce that product of the 2018 Education Catalog is underway. “Our plan is to deliver it earlier than we usually do to give clients an opportunity to prepare for the calendar year even earlier than normal,” said Laura Welch-Vilker, VP of Client Services and Education.

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CU*Answers Opens Voting for Board of Directors Election

May 11, 2017 - CU*Answers, a 100% credit union-owned CUSO, has announced that voting for its Board of Directors has been opened to credit union owners. The CUSO holds an annual election for opportunities to run for a seat on their board of directors, and is looking to fill two spots for terms beginning October 1, 2017, and continuing through September 30, 2020. Winning nominees will be announced at CU*Answers’ annual stockholder meeting on Wednesday, June 22nd in conjunction with their annual Leadership Conference.

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CU*Answers Co-Sponsors 2017 Underground Collision in NYC

May 11, 2017 - Cooperative CUSO CU*Answers co-hosted Underground Collision on May 8 in New York City alongside staff at Mitchell, Stankovic and Associates, a global consulting firm that works with non-profits, credit unions, CUSOs, boards, and executives to build strategic partnerships. During this exclusive event, CU*Answers CEO Randy Karnes and other industry experts discussed challenging issues, pushing for real action to create radical change within the credit union industry.

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CU*Answers Takes Online Retailing to the Next Level

April 18, 2017 - CU*Answers, data processor to nearly 200 credit unions nationwide, has taken the next step in online retailing by opening an online store. Complete with a shopping cart feature where clients can add products they’re interested in purchasing, the CU*Answers Store consolidates all CU*Answers products and services into one convenient location.

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CU*Answers Assists in Launching EMV Smart Cards for Clients

April 18, 2017 - CU*Answers recently announced that it has been working with several EFT vendors to assist credit unions in launching EMV debit cards. The distinguishing feature of EMV is that the consumer-payment application is resident in a secure chip—often referred to as a chip card or smart card—that is embedded in a plastic payment card. This provides the means for secure consumer payments.

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CU*Answers Making Enhancements to Online Banking Security

April 18, 2017 - CU*Answers, the 100% credit union-owned data processing CUSO, will be making changes to the encryption used to protect member sessions in It’s Me 247 online banking. CU*Answers will be disabling weaker forms of SSL encryption, including 3DES. This will prevent member web browsers from using these weaker forms of encryption when connecting to online banking, ensuring that only stronger forms of encryption can be used.

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CU*Answers Looking to Improve Value in 2018

April 18, 2017 - CU*Answers, the 100% credit union-owned data processing CUSO, is asking their credit unions to provide feedback on how to improve CU*Answers’ value in 2018. “We pull together and disrupt the status quo as a cooperative because that is what cooperatives do,” said Randy Karnes, CEO.

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Client Services and Education Team Gains New Talent

April 6, 2017 - The West-Michigan based cooperative CUSO, CU*Answers, is pleased to announce that Martha Anderson has joined the Client Services and Education team as an account executive. Ms. Anderson has an extensive background in the credit union industry and with CU*Answers.

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Commodore Perry FCU Converts to CU*BASE

April 6, 2017 - CU*Answers, the West Michigan-based core data processing cooperative, announced that it recently completed converting Commodore Perry Federal Credit Union (Oak Harbor, OH) to its CU*BASE® processing platform.

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CU*Answers Gearing Up for 2017 Leadership Conference

April 5, 2017 - CU*Answers, the 100% credit union owned CUSO, located in Grand Rapids, MI, is gearing up for its annual Leadership Conference on June 20th – 22nd, 2017. The Leadership Conference is designed for CEOs and senior credit union leaders from all CU*BASE® clients, and provides a unique opportunity to get together with peers and hear CU*Answers’ vision for the coming year. The event will take place at the J.W. Marriot in downtown Grand Rapids, Michigan.

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CU*Answers CEO Randy Karnes Asks CUs for Pricing Input

April 4, 2017 - Randy Karnes, CEO of CU*Answers, a 100% credit union-owned cooperative CUSO, is asking network CUSOs to send suggestions on how to improve the CUSO’s value in 2018 as he prepares his comments for CU*Answers’ Leadership Conference held in June.

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CU*Answers Collections Adds Another Client

April 4, 2017 - The Lender*VP Collections team at CU*Answers has added yet another client bringing the current total to fifteen. A $162M credit union has joined them in the quest for a better delinquency ratio. “It is always a good feeling to get a new client,” stated Jerry Collins, collections manager. “It shows that our product is a value add to the credit union industry and that we are doing the right thing.” The Lender*VP Collections team can customize and tailor a collection program including delinquencies and negative accounts to fit any credit union’s specifications.

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CU*Answers Closes Nominations for 2017 Board of Directors Election

April 4, 2017 - Each year CU*Answers, a 100% credit union-owned CUSO, holds an annual election for opportunities to run for a seat on their board of directors. The CUSO has officially closed the nomination process for the 2017 board election that will occur on Wednesday, June 22nd. The meeting will take place at the JW Marriott in Grand Rapids, Michigan, in conjunction with their annual Leadership Conference.

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Community West Credit Union Becomes CU*Answers Owner

March 28, 2017 - Community West Credit Union, located in Kentwood, Michigan, has become the newest owner of the West Michigan-based cooperative CUSO, CU*Answers. The $178,000,000 credit union represents approximately 23,000 members.

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CU*Answers Offers CollabRebate to Client Credit Unions

March 28, 2017 - CU*Answers, the 100% credit union-owned data processing CUSO, is encouraging their credit union clients to join the beta pool to help test the new and improved CU*BASE release 17.05. Credit unions that participate in the beta testing will be rewarded with a $3,000 rebate. Applications to join the beta pool must be turned into CU*Answers before March 31st. The beta test for the 17.05 Release begins on April 23rd.

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CUSO Releases All New Navigation for Core Product CU*BASE®

March 21, 2017 - On Sunday, March 19, West-Michigan-based CU*Answers officially implemented a brand-new navigation system for its CU*BASE® core processing system. Replacing the current menu-driven design, the new navigation is geared toward the Google generation, for whom searching is the norm. The new CU*BASE home page includes built-in search tools, sort and filter features, and a favorites function that lets each user personalize his or her experience using the software.

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CU*Answers to Hold Network Services Boot Camp

March 21, 2017 - CU*Answers, the 100% credit-union owned CUSO, will be hosting a Network Services Boot Camp on Wednesday, March 29th and Thursday, March 30th at their 28th Street location. These Boot Camps, led by CU*Answers Network Services, teach the basics of installation and troubleshooting for CU*BASE®, CU*Answers’ core processing platform, and ProDOC. Day 2 will cover network and system management practices, including reporting, security architecture and administration tools and standards.

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CU*Answers Takes Next Step in Commitment to Online Retailing

March 20, 2017 - CU*Answers, the 100% credit union-owned, cooperative CUSO, continues to progress in its mission to lay the groundwork for credit unions to become online retailers with the launch of its own CU*Answers Store. The store allows clients to quickly and easily purchase products and services offered through the CUSO, including auditing services, customized educational videos, web services, imaging solutions, and more.

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AuditLink to Host Vendor Management Webinar

March 20, 2017 - CU*Answers, the 100% credit-union owned CUSO, will be having a webinar hosted by AuditLink and Trust Exchange on Wednesday, March 29th. AuditLink and Trust Exchange have partnered to create a robust vendor management system by combing expertise, business intelligence, and best practice. All credit union individuals involved in vendor management are encouraged to attend.

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CU*Answers and eDOC Innovations Add Eleven New RDC Clients in February 2017

March 17, 2017 - The CU*Answers Item Processing Team continues to share in the success of the Mobile RDC partnership between CU*Answers and eDOC Innovations, adding eleven new clients in February 2017. The mobile apps are created by CU*Answers’ MAD (Mobile Applications Development) team and IRSC (Internet Retail Support Center) team. eDOC Innovations manages the backend processing, archiving and transmitting of image files to designated clearing houses. 

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CU*Answers Gearing Up for Freddie Mac Loan Reporting Changes

March 17, 2017 - On the heels of the recent processing changes implemented last month for Fannie Mae, CU*Answers is gearing up to work on the processing changes for Freddie Mac that will be effective with the October 2018 reporting cycle. “Our system will be updated to allow loan activity reports (LARs) to be sent to Freddie Mac on a daily basis and the reporting cycle will be changed to calendar month with a full reporting file required on calendar day 15 similar to the CD22 reporting for Fannie Mae,” said Karen Sorensen, technical writer.

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247 Lender Continues to See Improvements in Automated Loan Decision Process

March 17, 2017 - 247 Lender is a CU*Answers-owned decision model that allows credit unions to provide automated approvals 24 hours a day, 7 days a week. To offer this service, the West Michigan-based CUSO partnered with the Portfolio Defense Consulting Group, a recognized expert in consumer credit risk management and modelling.

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CU*Answers Holds March Tricks of the Trade Webinar Series

March 14, 2017 - CU*Answers, the 100% credit union-owned, data processing CUSO will host its monthly Tricks of the Trade webinar on March 14th from 3:30 – 4:00 PM EST. This month’s session will give CU*Answers credit unions an in-depth look at the documentation related to the 17.03 CU*BASE® release, the new CU*BASE navigation changes, related videos and training materials.

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CU*Answers has Multiple Levels of Document Imaging Strategies

March 14, 2017 - CU*Answers, the 100% credit union owned CUSO, located in Grand Rapids, MI, offers multiple imaging strategies that are integrated to its core data processing platform CU*BASE®. The first option is and online imaging strategy, a hosted solution that does not require a server at the credit union branch. CU*Answers takes ownership of server maintenance, patches and upgrades, physical security, disaster recovery, security from electronic threats, and more, so that the CU can focus on its members. This solution included various member and lending documents that are programmed into the CU*BASE system along with imaging of receipts, driver’s license, accounts payable invoice and eSignature for any of these documents.

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Video Culture at CU*Answers Taking Off

March 9, 2017 - CU*Answers has successfully kicked off its 2017 Presence Over Video (POV) efforts, which aims to launch a video culture at the cooperatively owned CUSO, and to become video culture experts within the credit union industry through heavy use of video technologies.

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CU*Answers Video Customization Service Becoming Popular Among Clients Wishing to Market in a New Way

March 7, 2017 - CU*Answers, a 100% credit union-owned cooperative CUSO, has recently seen an increase in the number of clients interested in its new video customization service, which offers a new way of marketing to members. Through educational marketing, credit unions can gain member loyalty by teaching them how to use their products and services.

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CU*Answers to Host Northern Michigan Regional Training Event March 21 and 22

March 7, 2017 - CU*Answers recently announced the dates of its northern Michigan regional training event. To increase the number of clients able to attend, the CUSO is holding the event in two separate locations in northern Michigan. The event will be held at Alpena Alcona Area Credit Union in Alpena on March 21 and at TBA Credit Union in Traverse City on March 22.

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CU*Answers Announces Extremely High Client Attendance to New Navigation Training

March 6, 2017 - CU*Answers announced it has seen an extremely large interest in the new navigation features which will be implemented in mid-March. Each of the four client training sessions offered to demo the new feature have had attendance exceeding 200 attendees. Additionally, CU*Answers’ Tricks of the Trade series, which also featured the new navigation, was extremely well attended with over 75 participants attending the trainings.

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Lender* VP and CU*Answers Implement New Reporting Requirements

March 3, 2017 - CU*Answers successfully rolled out CU*BASE® changes to comply with the new Fannie Mae reporting requirements. Lender*VP and Xtend Mortgage Servicing hosted two separate information webinar sessions to prepare FNMA seller/servicers for the investor reporting changes effective February 2017.

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CU*Answers Web Services Moving All Shared Web Hosted Credit Union Websites to SSL Encryption at No Additional Cost

March 2, 2017 - Over the course of the next several weeks, CU*Answers Web Services will be adding SSL certificates to all shared hosted credit union sites at no additional cost to their credit union clients. If credit unions have already purchased an SSL certificate, they may continue to use it. If they don’t have an SSL certificate, CU*Answers will be providing one via the Let’s Encrypt certificate service authority.

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CU*Answers Network Services Offers Free Firewall Review for Managed Firewall Clients

March 2, 2017 - CU*Answers Network Services (CNS) today announced they would perform firewall configuration reviews for free for customers of their managed firewall service. The review is geared towards meeting increasing regulatory scrutiny of credit union cybersecurity and firewall management processes.

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CU*Answers Announces New Developer’s Help Desk (DHD) Business Manager Role

March 2, 2017 - Cooperative CUSO CU*Answers has added a new management role as the business manager for the Developer’s Help Desk (DHD). Scott Page, formerly the EVP of Sales and Marketplace Development, has transitioned into the new position.

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CU*Answers Announces New Executive Vice President of Sales and Marketplace Development

March 2, 2017 - CU*Answers is pleased to announce Scott Collins as Executive Vice President of Sales and Marketplace Development. Collins will be responsible for the leadership of the CU*Answers sales team, managing the core software sales for the CUSO and identifying new opportunities for strategic partnerships.

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CU*Answers Imaging Solutions Team Hosts Roundtable Webinar for Released Managed Credit Unions

February 24, 2017 - On February 23, 2017, the CU*Answers Imaging Solutions team hosted a roundtable event for credit unions subscribing to their release management service. Seven credit unions participated, sharing discussion on a wide range of topics including working with members remotely through eSignature and remote deposit capture, upcoming features, and a hands-on lab of best practices for the credit union’s imaging solution.

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CU*Answers Welcomes Cincinnati Ohio Police FCU

February 24, 2017 - CU*Answers, a 100% credit union-owned core data processor, recently welcomed Cincinnati Ohio Police Federal Credit Union (Cincinnati, OH) to its network of CU clients. The $113 million credit union joins over 250 credit unions currently on the CU*BASE® platform, including 19 others located in Ohio. COPFCU converted from the Fiserv Advantage platform.

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Awakon Federal Credit Union Completes Network Upgrade

February 21, 2017 - Located In Onaway, Michigan, Awakon Federal Credit Union recently completed a full network upgrade under the direction of the CU*Answers Network Services teams. This upgrade allows Awakon Federal Credit Union to keep their equipment and solutions current and is part of the overall technology plan at the credit union.

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CU*Answers Welcomes Academic Federal Credit Union

February 20, 2017 - CU*Answers, a 100% credit union-owned core data processor, recently welcomed Academic Federal Credit Union (Briarcliff Manor, NY) to its network of CU clients. The $41 million credit union joins over 250 credit unions currently on the CU*BASE® platform, including 8 others located in New York. Academic FCU converted from the FIS Mercury platform.

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CU*Answers Helps Credit Unions with Incident Response Planning

February 20, 2017 - On February 9, 2017, CU*Answers presented a complimentary web-based educational course for credit unions on developing, implementing and testing their Incident Response Plans (IRP) as part of their comprehensive information security program (CISP). This webinar is offered once each quarter.

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CU*Answers Joins MSA as an UNDERGROUND PARTNER

February 10, 2017 - CU*Answers, a 100% credit union-owned cooperative CUSO, recently announced that it is joining Mitchell, Stankovic and Associates as an UNDERGROUND PARTNER, with the goal of driving dialogue and putting ideas into action that push the credit union industry toward forward progress. “Credit unions should be game changers,” said Susan Mitchell, CEO of MSA. “Instead we are talking about the industry going away, imploding. It is not a time for pessimism, it is a time for activism, time to create an UNDERGROUND Community for change.”

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CU*Answers Now Accepting Board of Directors Nominations

February 10, 2017 - CU*Answers, the West Michigan-based CUSO, announced the nominating committee is now accepting nominations from owners for service on the CU*Answers Board of Directors until March 31, 2017. As a CUSO, CU*Answers feels its greatest asset it has to offer is that the same people who lead their CUSO are the same ones who own and participate in it.

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Learn More about CU*Answers’ New Mobile App 2.0 Product

February 10, 2017 - CU*Answers, the 100% credit union-owned cooperative CUSO, is holding informational training sessions about the launch of Mobile App 2.0. The new mobile app, which supplements the CUSO’s free hybrid mobile app, will allow credit unions to add remote deposit capture capabilities to their product offerings.

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Rogue River Credit Union Gets Website Update

February 8, 2017 - Rogue River Credit Union in Sparta, Michigan, recently updated their website. The new design is responsive and has many great features such as a direct login widget to online banking, parallax page scrolling, a news & information section, and integrated site search. This new website greatly improves member experience by providing a modern website that will work on any device, large or small.

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California-Based Printing Industries Credit Union Chooses CU*Answers Web Services for a New Website

February 8, 2017 - Printing Industries Credit Union, located in Riverside, California, recently launched a new website developed by Michigan-based CU*Answers Web Services. The new website is a modern, responsive design which makes it scalable to be used on devices of any size from handheld smartphones to full sized desktop workstations. 

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New Website Launched for Michigan Legacy Credit Union

February 7, 2017 - CU*Answers Web Services recently launched a new website for Michigan Legacy Credit Union. This new responsive website accommodates all web browsing devices from mobile to desktop. This redesign also features Google Maps API integration to assist members in contacting the closest branch in the greater Detroit area. 

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Greensboro Federal Credit Union Updates Website with CU*Answers Web Services

February 7, 2017 - Greensboro Federal Credit Union’s (Greensboro, North Carolina) has unveiled a new website with a modern, responsive design that works on all devices no matter the screen size. CU*Answers Web Services used a WordPress based content management system to develop this new site. 

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CU*Answers Launching New Navigation Tools

February 7, 2017 - Arriving March 19th, the New Navigation system will bring many exciting new features to CU*BASE®, CU*Answers’ core processing system. Designed with the search-driven generation in mind, the 17.03 release will allow users to search for tools, sort them alphabetically, and even set up lists of favorite tools tied to individual employees.

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CU*Answers Providing Credit Unions Free Remote Signature Capability

January 31, 2017 - CU*Answers has signed an agreement with eDOC Innovations to provide 142 credit unions leveraging their online imaging solution with remote e-signature capability. This capability allows credit unions to send documents to members for electronic signatures wherever their mobile devices take them, and is being provided to the credit unions by the cooperative CUSO at no additional cost.

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CU*Answers to Hold February High Level Overviews in Illinois

January 31, 2017 - CU*Answers, the 100% credit union-owned, cooperative CUSO, recently announced its first High Level Overview (HLO) demo for 2017 will be held in Illinois. This is a three to four hour discussion of the CU*Answers CUSO and demo of the various components that are included in their core product, CU*BASE®. In addition to the robust core system, the session covers CU*Answers’ online banking product It’s Me 247 and other digital strategies, like mobile web and app.

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CU*Answers Item Processing Begins Mobile RDC Implementations

January 30, 2017 - CU*Answers Item Processing, in partnership with eDOC Innovations, has successful implemented its first wave of Mobile RDC processing for twelve credit union clients. Located across the contiguous states, these credit unions were either new to RDC or have converted from another vendor. No matter the experience level, all have access to global and member level business rules and were able to choose from a variety of clearing houses.

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CU*Answers Launches Mobile App 2.0 with Single Sign-On Remote Deposit Capture

January 20, 2017 - The Internet Retailer Support Center (IRSC), a new support desk at CU*Answers for credit union virtual channel project managers, launched CU*Answers’ Mobile App 2.0 with single sign-on for mobile check deposits to four credit unions—Florida Hospital CU, Academic FCU, Sioux Empire FCU, and United Advantage NW FCU. 

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Earnings Edge Assists Credit Union with Launch of Service Charge

January 20, 2017 - The Earnings Edge team at CU*Answers recently assisted Lakes Community Credit Union (Lake Orion, MI) with the launch of a new service charge. Lakes Community was interested in automation strategies to ensure that their team would not have to perform the assessment of their new service charge manually. With the help of the Earnings Edge team, the credit union was able to launch the new service charge in January.

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Credit Unions Find Value in CU*Answers’ Stand In Collections Service

Janury 11, 2017 - The Lender*VP Collections team at CU*Answers has been doing collections for years, offering credit unions a low cost alternative to staffing full time collection agents or using valuable staff time for collections work. In 2016, CU*Answers added a stand-in service that seeks to fill the role of substitute, quickly stepping in with only one-to-two days’ notice when needed.

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CU*Answers Assists Twenty-Three Credit Unions with Migration to Fiserv Bill Pay Single Sign On Service

January 10, 2017 - The CU*Answers SettleMINT EFT team and Fiserv helped migrate credit unions who use Fiserv for bill pay processing to an enhanced single sign on product. The last scheduled Fiserv migration group was completed in December, concluding the process for the twenty-three credit unions using It’s Me 247 Bill Pay powered by Fiserv.

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CU*Answers Item Processing Adds Two Additional Credit Unions

January 6, 2017 - Dowagiac Area Federal Credit Union (Dowagiac, MI) and Sears Spokane Employees Federal Credit Union (Spokane, WA) have chosen CU*Answers for their member check processing.

The CU*Answers Item Processing department was initially formed in 1982 for direct deposit services and their first check processing client was signed in 1984. The Item Processing team has proven its resiliency over the years by migrating from a paper check operation to a paperless image environment in 2000 and continues to add new check processing clients despite declining check volume.

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CU*Answers Announces 10th Annual Video Contest

January 6, 2017 - CU*Answers, the 100% credit-union owned cooperative, recently announced their 10th Annual Video Contest to clients of the cuasterisk.com network. Each year CU*Answers offers up to a total of $4,500 in cash awards to three winning credit unions and the chance for their ideas to be professionally produced into a video. This year’s video contest theme “It’s A Cooperative Thing” asks credit unions to put their creativity to work by illustrating how their credit union fosters teamwork, collaboration, and how they drive to pay their customer-owners and take the lead in being a cooperative.

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CU*Answers Offers New Video Customization Service

January 6, 2017 - CU*Answers, data processor to nearly 200 credit unions nationwide, recently announced its latest marketing service: video customization. As part of this new service, the credit union service organization will customize any of its member-facing online banking video tutorials to include credit union branding.

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First Ohio Community FCU Thanks CU*Answers for Saving Time

December 30, 2016 - When a company changes its Company ID in the ACH network, it can cause situations where the distribution transfers do not follow resulting in a headache for both credit union and member. For $34M-First Ohio Community Federal Credit Union, this was an arduous task on their previous core processing platform requiring manual copying of distributions from the old ACH record to the new one.

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New Mobile App 2.0 Customizable Content Released by CU*Answers

December 30, 2016 - Credit unions can now enjoy a customizable mobile check deposit app that includes credit union logos, branch information, advertisements, registration, pending registration, and rejected registration text, displays for account mismatches, mobile check deposit history, check deposit tips, and a pop up window that displays the deposit was successful.

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My CU Today Plus Debuts at CEO Strategies

December 29, 2016 - At the 2016 CEO Strategies conference held in November, the CU*Answers Earnings Edge and Analytics teams demonstrated the features of functionality of the new My CU Today Plus product that will be launching in early 2017. The My CU Today Plus product is a web based platform that allows CU*BASE® users to review and analyze credit union data from any browser. My CU Today Plus will initially launch with 8 applications and will continue to grow over time.

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Chiphone FCU Rolls Out Redesigned Checking Products

December 29, 2016 - Chiphone FCU, an $89M credit union based in Elkhart, Indiana, recently introduced a redesigned approach for their checking products that included the introduction of added services. The project involved taking their existing single checking product and breaking it into two checking products that members can choose from. The first checking product provides identification protection services through the use of a third party partner and the second checking product provides a solution for members who desire a more traditional checking product.

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CU*Answers Network Services Participates in Successful Overlapping Disaster Recovery Events

December 23, 2016 - For the first time ever, CU*Answers Network Services participated in overlapping production activations of redundant core data processing solutions for both CU*Answers and Site-Four, a technology CUSO which hosts core production services for the CU*NorthWest and CU*South CUSOs.

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Brewery Credit Union Chooses CU*Answers for Network Services

Brewery Credit Union, based in Milwaukee, Wisconsin, has chosen CU*Answers Network Services (CNS) as their managed technology partner, utilizing the Complete Care management services offering. The Complete Care service is specifically focused on the unique needs of credit unions and encompasses both day to day operational and strategic IT needs into a single unified technology management solution.

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CUSO Complete Automation Initiative

December 21, 2016 - CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, has completed an ongoing initiative to provide automated processing across the cuasterisk.com partner network. The completion of this project lays the groundwork for other upcoming projects including automated year-end processing and collaborative processing.

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CUSO Completes Major Process Improvement Project

December 19, 2016 - CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, recently completed improvements to its nightly processing cycle. This marks the completion of a series of changes, including revised purges and stand-in improvements that have been ongoing for several months.

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CU*Answers Begins Rollout of Communications Pieces for CU*BASE® New Navigation

December 15, 2016 - CU*Answers, the 100% credit union-owned, data processing CUSO, recently began rolling out communication pieces related to the new CU*BASE navigation project. The communications plan includes a series of emails, each featuring tips, reminders, and brief overviews of some of the new features coming to CU*BASE in February. Each email also includes links to additional resources, such as a tutorial video on the new navigation, and the Kitchen page on the CU*Answers website.

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AuditLink and TrustExchange Co-Sponsoring Vendor Management Conferences

December 15, 2016 - AuditLink, the auditing and compliance division of CU*Answers, and TrustExchange, a firm which helps financial institutions automate their vendor compliance monitoring, recently presented their first in a series of four web conferences designed to review the latest regulatory requirements, guidelines and best practices for vendor compliance management.

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CU*Answers Hosts Grand Opening Event for New CU*BASE® Navigation

December 9, 2016 - CU*Answers, the 100% credit union-owned, data processing CUSO, recently hosted a grand opening event for the new navigation of the CU*BASE core software. The event was held at their Grand Rapids headquarters and was focused on raising awareness about the software upgrade among internal staff, as well as offering an educational session to inform staff of the changes that would be coming to CU*BASE in February of 2017.

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CU*Answers Records Retention Strategy Approved by Board of Directors

Deember 9, 2016 - Phase 1 of CU*Answers’ Records and Information (RIM) strategy plan has been completed. The CU*Answers Board of Directors approved new departmental Record Retention Schedules (RRS) at their regular board meeting on October 27, 2016.

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In-House Credit Unions Prepare for 16.12 CU*BASE® Release

December 9, 2016 - CU*Answers, the 100% credit union-owned cooperative CUSO, announced it will be deploying the latest software upgrade to its flagship core processing system, CU*BASE, to self-processing credit unions on December 12th & 13th. 

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CU*Answers Announces Debit Card Contest Winner

December 8, 2016 -CU*Answers, a 100% credit union-owned cooperative CUSO, recently announced the winner of its 2016 Debit Card contest. CU*Answers contests are run quarterly for two consecutive months as a way of gathering member email addresses or increasing enrollment in credit union services such as e-statements, bill pay, and debit cards. Contest enrollment is free to all CU*Answers client credit unions and offers a full electronic marketing package available for download. The contest prize is supplied by CU*Answers, however, credit unions have the opportunity to purchase an exclusive prize to ensure their credit union has a winning member.

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CU*Answers Delivery Services Adds New Team Member

December 8, 2016 - Kasey Woodhead has joined the CU*Answers Delivery Services team as a conversion coordinator. Prior to joining the team, Woodhead worked with sister CUSO Xtend as a business service representative, and most recently with the CU*Answers SettleMINT team orchestrating over 100 conversions to It’s Me 247 Bill Pay by Payveris.

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CU*Answers Welcomes Generations Credit Union

Decedmber 8, 2016 - CU*Answers, a 100% credit union-owned core data processor, recently welcomed Generations Credit Union (Rockford, IL) to its network of CU clients. The $18 million credit union joins over 250 credit unions currently on the CU*BASE® platform, including 6 others located in Illinois. Generations CU converted from the CBS CAMS II platform.

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CU*Answers Begins Support of Alternate Addresses for Card Processing

December 6, 2016 - CU*Answers recently announced that it will now support alternate address exchange with card processors. This new functionality will take the alternate address of members in the CU*BASE® core processing platform and send it to the EFT vendor as the primary address for the member. Once the alternate address expires in CU*BASE, the system will automatically update the card vendor with the primary address information. This new service can be added by contacting the SettleMINT EFT team.

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CU*Answers Automates End-of-Month Processing at Three In House Credit Unions

December 2, 2016 - CU*Answers, a Michigan-based cooperative CUSO, has completed a new phase of an ongoing automation initiative for Ripco CU of Rhinelander, Wisconsin, Horizon CU of Farmington, Utah, and Cumberland County FCU of Falmouth, Maine. This new toolset provides the credit unions running the CU*BASE® core processing platform in an in-house environment with the ability to complete end-of-month operations in an unattended manner. This has been a great advantage for credit unions in terms of processing accuracy and overall efficiency at end of month.

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CU*Answers to Launch New Employee Spotlight Program

December 2, 2016 - CU*Answers is proud of its employees and the work that they do. In order to recognize staff and their efforts, as well as promote the positive team environment, CU*Answers will implement an Employee Spotlight program. This will allow employees to better familiarize themselves with all of the wonderful people that work for CU*Answers and the roles that they play in making the company successful.

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AuditLink Holds Grand Opening Web Conference for Vendor Management Service

December 2, 2016 - CU*Answers, a 100% credit union-owned core data processor, recently held a grand opening web conference on the increasing challenges of developing a comprehensive vendor management program. AuditLink and Trust Exchange, formerly G2Link, have partnered together to create unique vendor management tools and processes to cater to the high regulatory expectations and high industry standards.

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CU*Answers Collections Hits Goal Sixty Days Early

November 29, 2016 - Last year CU*Answers the 100% credit union-owned CUSO that specializes in data processing reached a milestone by working over 100,000 collections accounts for the year. That record came toppling down just 10 months into 2016. “Although we projected to break our previous record, I did not anticipate it being broken soon soon,” said Jerry Collins, collections manager. “The team has been working really hard at improving its effectiveness this year and this process shows how well they have achieved that goal.”

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CU*Answers Collections Team Adds New Client

November 28, 2016 - The Lender*VP Collections team at CU*Answers has partnered with their affiliate CU*NorthWest to provide them with the same service that the CU*Answers clients have had for 10 years.

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CU*Answers to Offer Enhanced Online Document Storage Solution

November 28, 2016 - CU*Answers Imaging Solutions is now offering another option for credit unions to archive their documents online. Presently credit unions using CU*Answers’ CU*BASE® product for their core processing needs have two options within the cuasterisk.com network for archiving their documents: an online hosted solution that offers basic capabilities for very minimal costs, and an option to host their own in-house solution at a larger expense that is very robust. 

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AuditLink Adds Seven New Daily Log Management Clients

November 23, 2016 - AuditLink, the auditing and compliance division of cooperative CUSO CU*Answers, announced in June at the CU*Answers Leadership Conference that they were giving back to their loyal Daily Log Management clients by giving them three free months of service. In addition to providing existing clients this free service, they also extended the offer any new credit unions that signed a two year contract by the end of 2016.

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CU*Answers Employment Participation Program Enters New Era

November 18, 2016 - The CU*Answers Employee Participation Program (EPP) encourages employees to take advantage of classes taught by their peers, introducing staff to the functions and responsibilities of various departments within the cooperative CUSO. Additionally, classes on network and building security are required to explain how CU*Answers keeps its client data safe. Staff also has the option of utilizing The Learning Center (TLC) to become educated in an online environment by taking any of over 100 web-based classes.

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CU*Answers Introducing New Navigation for CU*BASE®

November 17, 2016 - West-Michigan-based CU*Answers kicked off the implementation of a year-long project to revamp the navigation system used by its CU*BASE® core processing system. Replacing the current menu-driven system, the new navigation is designed to serve the “Google generation” for whom searching is the norm.

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CU*Answers Announces Record Number in Contest Participants

November 16, 2016 - CU*Answers, a 100% credit union-owned cooperative CUSO, recently ended the enrollment period for its first quarter contest in 2017, and is excited to announce that the contest has generated a record number of participants. As part of CU*OverDrive, contests are run quarterly for two consecutive months as a way of increasing credit union services such as e-statements, bill pay, debit cards and more. So far, eighty-two client credit unions have enrolled in the quarterly contests and as the year continues CU*Answers anticipates more credit unions partaking.

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CU*Answers Releases SSAE-16 Report

November 16, 2016 - CU*Answers, a West Michigan-based technology solutions provider, announced the availability of its 2016 SSAE-16 SOC1 Type 2 report. This report is an independent third party review of controls used in the delivery of managed network services provided by CU*Answers.

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CU*Answers Hosts 45 CEOs at Strategic Collaboration Event

November 14, 2016 - CU*Answers, a 100% credit union-owned CUSO, held their annual 2016 “CEO Strategies Week” conference last week in Grand Rapids, Michigan. CEOs from 45 credit unions from across the country gathered for three days of collaboration, learning, and direct peer interactions aimed specifically at credit union CEOs.

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CU*Answers to Host November Collections Roundtable

November 14, 2016 - CU*Answers, the 100% credit union-owned CUSO, will hold its final Collections Roundtable of 2016 on November 16th. The event will be hosted at the CU*Answers corporate headquarters in Grand Rapids, Michigan. The free-to-attend Collections Roundtable is an open forum discussion on collections laws, internal procedures, and system processes on the CUSO’s flagship core processing system, CU*BASE®. In total, CU*Answers hosts collections roundtable events four times throughout the year.

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CU*Answers Completes the Migration of 114 Credit Unions to It’s Me 247 Bill Pay Powered by Payveris

November 3, 2016 - CU*Answers SettleMINT and Payveris successfully launched the last of their scheduled migrations of credit unions to the It’s Me 247 Bill Pay powered by Payveris product on October 24, CU*Answers’ first natively designed and fully integrated bill payment and presentment product. This bill pay launch concludes the implementation of 114 credit unions scheduled to switch in 2016.

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Meet CU*Answers’ New Organizational Resource Development Team

November 2, 2016 - The Organizational Resource Development team at West Michigan cooperative CUSO CU*Answers is growing and is very excited to introduce its new team members Amber Overla, Michael Cirivello, and Tara Galvan.

Amber Overla has joined the Organizational Resource Development Team as CU*Answers’ newest Vice President. She brings with her a wealth of experience and enthusiasm as it pertains to human resources and employee development. Before making her move to CU*Answers, Amber honed her expertise in managing resources at Hastings Mutual Insurance Company.

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AuditLink and G2Link Co-Sponsor Vendor Management Conferences

October 25, 2016 - AuditLink, the auditing and compliance division of CU*Answers, and G2Link, a firm which helps financial institutions automate their vendor compliance monitoring, are offering three web conferences beginning on November 29th, 2016. The web conferences are designed to review the latest regulatory requirements, guidelines and best practices for vendor compliance management.

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CU*Answers Announces Upcoming CU*OverDrive and Contests Webinar

October 24, 2016 - CU*Answers, a 100% credit union-owned cooperative CUSO, announced it will soon be hosting a webinar to educate clients on the benefits of their 2017 CU*OverDrive marketing program for client credit unions. The webinar will take an in depth look at how the annual program works including the process, cost, enrollment, and what’s new in 2017. The webinar will also discuss CU*Answers’ free quarterly contests and how you can give your members a chance to win a great prize provided by CU*Answers.

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CU*Answers Online Campus Now Accessible via Mobile Devices

October 21, 2016 - West-Michigan based cooperative CUSO, CU*Answers, announced that their online campus is now accessible from more browsers, allowing for a mobile experience! “The online campus hosted by CU Training Inc. is now compatible with Chrome, Firefox, Edge and Safari, allowing users to access classes from mobile devices,” said Laura Welch-Vilker, VP of Client Services and Education. 

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CU*Answers Announces 2017 Education Catalog and Makes Web Training Free to Attend

October 21, 2016 - West-Michigan based cooperative CUSO CU*Answers is pleased to announce that the 2017 Education Catalog is complete and is being mailed to clients this week. CU*Answers delivers the catalog prior to the beginning of each calendar year to give clients time to design their own annual training program based on the offerings in the catalog.

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Service Offered Through CU*Answers Helps Stop Over Thirty-Thousand Dollars in Fraudulent Bill Pay Activity

October 17, 2016 - CU*Answers, the West-Michigan based cooperative CUSO, offers a free fraud detection service that detects potential fraudulent activity over all scheduled bill pay transactions. FraudNet™ is offered through Fiserv, one of CU*Answers’ bill pay vendors, and detects suspicious activity prior to it happening and stops the transaction before it is scheduled to post.

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CU*Answers Assisted 45 Credit Unions with “Kick Starter” Bill Pay Incentive Program

October 17, 2016 - As part of the launch of newly offered It’s Me 247 Bill Pay with Payveris, CU*Answers offered a “Kick Starter” incentive program for credit unions looking to make the switch from their previous bill pay provider. The program was offered to credit unions with bill pay, but with fewer than 150 subscribers. As part of the program, CU*Answers would cover 50% of bill pay expenses for 1 year or until the CU exceeded 250 subscribers when they switched to It’s Me 247 Bill Pay with Payveris and partnered with Xtend, who would promote the service to members.

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CU*Answers Schedules Illinois Regional Training Event

October 13, 2016 - CU*Answers has recently announced a free Illinois regional training event for online and self-processors in the Illinois area. The event will be held on Wednesday, November 16 at First Financial Credit Union in Chicago. This year’s event will focus on a detailed overview of the Internet Retailer Support Center (IRSC), including It’s Me 247 customizations, membership application and opening processes, mobile apps, and more. Plus, get insider tips for using CU*BASE® dashboards and budgeting tools. Finish off the day with a review of recent CU*BASE releases and a Q&A session with Keegan Daniel of Earnings Edge and Kristian Daniel of IRSC.

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CU*Answers Announces Quarterly Newsletters for 2017

October 12, 2016 - CU*Answers, the 100% credit-union owned cooperative, recently announced that their 2017 newsletter service is available for client credit unions. Newsletters are created with the intention of being a low-cost and low-maintenance service allowing credit unions to quickly and effectively reach members with timely information. Newsletters are designed, printed, and shipped quarterly to participating credit unions’ members. CU*Answers clients can choose to order a predesigned newsletter starting at just $750 per year or a complete custom newsletter starting at $5,000 a year.

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CU*Answers Announces Improved 2017 CU*OverDrive Marketing Program

October 11, 2016 - CU*Answers, a 100% credit union-owned cooperative CUSO, recently announced that their new and improved CU*OverDrive marketing program is now accepting online orders for 2017. CU*OverDrive features a twelve-month digital marketing program that allows their client credit unions to receive custom campaigns each month starting at just $2,499 for the entire year.

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CU*Answers Welcomes First General Credit Union

October 10, 2016 - The CU*Answers Conversion Team converted 9,337 members of First General Credit Union to the data processor’s CU*BASE® platform on October 1, 2016. First General, with two locations in Muskegon, MI, converted from the CU Prodigy platform.

First General Credit Union is the 82nd Michigan credit union to join the CU*Answers platform and the 9th in Muskegon.

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CU*Answers Launches 7 New Credit Union Websites in One Month

October 10, 2016 - August was a busy month for CU*Answers Web Services launching a record seven new website designs in one month. As credit unions prepare for the holiday season, CU*Answers ramped up development and pushed through several new designs to have them in place a head of time.

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Notre Dame FCU CEO Tom Gryp Begins First Term on CU*Answers Board of Directors

October 3, 2016 - CU*Answers announced that Tom Gryp, CEO of Notre Dame Federal Credit Union, has officially begun his first term on the CU*Answers board of directors, effective October 1st.

“Since Notre Dame FCU joined CU*Answers in 2014, Tom has been an outspoken proponent of our cooperative model,” said Randy Karnes, CU*Answers CEO. “I have no doubt that he will help lead our organization forward as we build better collaborative solutions.”

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Expertise in the Software Key to the Success of CU*Answers’ Sales Team

September 29, 2016 - West-Michigan based cooperative CUSO, CU*Answers, recently announced the hiring of Nick Gowey as the newest member of its sales team, who will act as the new sales administrator. However, before taking on that role, Gowey was placed through an extensive training program with the Client Services and Education team to learn the core system CU*BASE® to the same level as a client service representative.

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CU*Answers Announces 2016 CEO Strategies Week

September 29, 2016 - CU*Answers has been busy with preparations for the 2016 CEO Strategies Week. The three day event is held for credit union CEOs and gives them a chance to collaborate together in both a classroom and roundtable environment.

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CU*Answers Provides New Online Tax Forms

September 23, 2016 - CU*Answers credit union clients will now be able to offer electronic tax forms for the 2016 tax year to their members through the online banking product It’s Me 247. Now members can access these documents just like they access their e-statements.

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CU*Answers Opens Enrollment for Second Year of Executive Boot Camps

September 23, 2016 - CU*Answers, a 100% credit union-owned CUSO, has opened enrollment for the second year of its executive boot camp series. Enrollment is open to staff from credit unions within the cuasterisk.com network. The first two boot camps graduated 18 employees.

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Members Source Credit Union Becomes CU*Answers Owner

September 23, 2016 - Members Source Credit Union, located in Merrillville, Indiana recently became the newest owner of West Michigan-based cooperative CUSO, CU*Answers. The $75 million credit union represents approximately 7,700 members.

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2017 Promises Big Changes for the CU*BASE® Platform

September 21, 2016 - CU*Answers, a 100% credit union-owned cooperative CUSO, is approaching the end of its 2016 business year and is looking forward to what 2017 will bring for its core processing system, CU*BASE. Coming right on the heels of the 2014 File Expansion Project comes the next major initiative around the CU*BASE core database: the M-Up Membership Update project. M-Up is a long-term initiative to expand the CU*BASE membership database to meet the needs of a changing credit union membership.

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With API Infrastructure Coming Together, CU*Answers Looks to Push Development in 2017

September 19, 2016 - West Michigan-based core data processor, CU*Answers, is working hard to lay the groundwork for future API development. With the CUSO’s 2016 business year nearly in the books, ending September 30, CU*Answers business units and credit union partners are excited to begin development. 

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Sixth rkGoBig CUSO Credit Union Converts to CU*BASE®

September 8, 2016 - SPE Federal Credit Union in State College, PA recently converted to CU*BASE, the core data processing system of CU*Answers, a West Michigan-based CUSO. 10,624 members were converted from Fiserv Advantage™. SPE FCU becomes the sixth and final credit union participant of CUSO rkGoBig to convert to the CU*BASE platform.

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CU*Answers Internet Retail Support Center Expands

September 7, 2016 - West Michigan cooperative CUSO, CU*Answers, recently introduced the Internet Retailer Support Center (IRSC) as a one stop shop for its online and mobile banking solutions for credit unions. Credit unions looking to maximize their investment in selecting CU*Answers as their core data processor can use the IRSC to improve member online banking experience by implementing the following features:

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CU*Answers Introduces Electronic Payment Processing

September 2, 2016 - CU*Answers, data processor to nearly 200 credit unions nationwide, recently announced a new partnership with Payveris and Vanco, a partnership that will allow CU*Answers clients to receive electronic bill payments from their members.

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CU*Answers to Host New CTE User Symposium

September 2, 2016 - CU*Answers, a 100% credit union-owned core data processor, announced it will hold its first-ever CTE User Symposium on September 15. The event is geared toward credit union leaders in the cuasterisk.com network, to help get fresh ideas for future enhancements to the data processor’s simulated training environment, CU*BASE® Custom Training Edition (CTE).

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CU*Answers Looks Forward into 2017 and Beyond at its Annual Board Planning Session

August 30, 2016 - Held each year in conjunction with the August Board of Directors meeting, cooperative CUSO CU*Answers held its Annual Board Planning Session on Mackinac Island from August 23-25th at the Mission Point Resort. During the course of the event, the CU*Answers Executive Council and Board of Directors discussed the business plan, strategic technology plan, and budget for 2017. The week’s events resulted in the approval of the three documents by the Board of Directors.

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CU*Answers Rapidly Adding New Payveris Clients

August 24, 2016 - CU*Answers, a cooperatively-owned CUSO, and Payveris, a next generation online mobile digital payments company, have partnered to provide a fully integrated online banking and payments experience to client credit unions and their members. The partnership leverages Payveris’ modular, API-driven digital payments platform and further strengthens CU*Answers’ member-focused online banking services suite.

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CU*Answers Enhances Loan Risk Score Analysis Report

August 19, 2016 - CU*Answers, the 100% credit union-owned, data processing CUSO has enhanced its already robust Risk Score Analysis report by adding the option of doing it by loan category. Previously, credit unions wanting to analyze their portfolio by loan category had to run the report multiple times, each time filtering for a different category. 

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CU*Answers Collections Team Adds New Client

August 12, 2016 - The Lender*VP Collections team at CU*Answers has added another client to its existing client base of fourteen credit unions. A Northern Michigan credit union selected the CU*Answers team to help them consistently work their delinquent loans portfolio. “This client was considering re-staffing their in-house collections team and opted to work with our team to create a more cost effective and stable force,” said Jerry Collins the Manager of the Collections team. “When one of our team is gone, the work still gets done. That can be a struggle for in-house collections teams that only have one or two people doing the work.”

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Preparation Pays Off for Calcite Credit Union

August 4, 2016 - Calcite Credit Union in Rogers City, Michigan recently worked with the Business Continuity and Imaging Solutions teams at CU*Answers, the credit union’s core data processor and CUSO partner, to both review and test their imaging solutions business continuity plan. The $67 million-credit union shut down their imaging server and ran the credit union without it for an hour to stress test the effectiveness of their continuity plans and to see if they successfully mitigated the risks of a server outage to member service.

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News CU*Answers Partners with CUToday.info to Help Raise Awareness of Children’s Assessment Center

July 28, 2016 - CU*Answers advertising partner, CUToday.info, a leading source of news and resources for credit union decision-makers, recently announced they are offering their collaborators media dollars to support their charity of choice. CU*Answers has chosen to participate by helping create awareness of the Children’s Assessment Center, a nonprofit organization located in Grand Rapids, Michigan that assesses and supports child victims of suspected sexual assault and educates children and the community to prevent such assaults. Services are unlimited and free of charge to the child victims and their families.

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CU*Answers Client Services and Education Team Member Hired as Xtend Call Center Manager

July 25, 2016 - Matt Vandewater, an Account Executive with the CU*Answers Client Services and Education team, recently accepted a position with Xtend to serve as the CUSO’s new call center manager. Xtend provides call center, bookkeeping, and other services to credit unions on CU*Answers’ CU*BASE® core processing platform.

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AuditLink Thanks Clients with Three Free Months of Daily Compliance Monitoring; Extends Offer to New Clients

July 22, 2016 - AuditLink, the auditing and compliance division of cooperative CUSO CU*Answers, is giving back to the clients that have helped the team achieve success in driving down the cost of compliance for credit unions. In an announcement sent to the credit union clients of the CU*Answers network, AuditLink stated that it would be giving three months of free daily log management services to all credit unions currently using the service.

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First General Credit Union Becomes Newest CU*Answers Owner

July 21, 2016 - First General Credit Union, located in Norton Shores, Michigan has recently become an owner of West Michigan-based cooperative CUSO, CU*Answers. The $65 million credit union represents approximately 9,500 members.

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CU*Answers Launches It’s Me 247 Bill Pay with Transaction Processing by Payveris for CU*NorthWest and CU*South Clients

July 21, 2016 - Earlier in 2016, West Michigan-based CUSO CU*Answers launched their first native bill pay solution to the It’s Me 247 Online Banking product for credit unions on the CU*BASE® core processing platform. CU*Answers recently announced that it has begun deploying the solution to credit unions of their cuasterisk.com network partners, CU*South and CU*NorthWest, implementing the product for six of their credit union clients.

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Lender*VP Forms Team Prepares for Military Lending Act

July 11, 2016 - Lender*VP Forms, a division of CUSO CU*Answers, has been busy preparing for the Military Lending Act (MLA) which goes into effect October 3rd, 2016. The MLA is a regulation initiated by the Department of Defense designed to protect active duty service members from high-interest loans. As part of the Act, active duty military personnel protected under MLA will receive a variety of benefits including interest cap, written and oral disclosures, no roll-over loans, mandatory waivers, and more.

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Thornapple Credit Union Wins “CollabRebate” in drawing for “MyCorporateVault” Image Vault

July 11, 2016 - CU*Answers held a drawing for a “MyCorporateVault” system at their annual Leadership Conference. Thornapple Credit union based out of Hastings, Michigan, was the winner of the newest offering from the CU*Answers Imaging Solutions team. The MyCorporateVault system is an inexpensive option to allow credit unions to archive their corporate documents, like board minutes, HR files, insurance policies, contracts and committee minutes.

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“Robert H. Mackay” Award Goes to CEO of CU*NorthWest

July 6, 2016 - Greg Smith, CEO of CU*NorthWest, was recognized by CU*Answers as the 12th recipient of the Robert H. Mackay award at the 2016 CU*BASE Leadership Conference held on June 22nd in Grand Rapids.

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CU*Answers Introduces MyCorporateVault

July 5, 2016 - CU*Answers, data processor to nearly 200 credit unions nationwide, recently unveiled its latest data-storage product, MyCorporateVault, an imaging solution that safeguards critical corporate data while simultaneously separating company and member data. Using MyCorporateVault, CU*Answers credit union clients can store their board reports, committee minutes, contracts, insurance policies, audit reports, internal policy and procedural documents, human resource applicant information, and payroll data. 

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Commodore Perry FCU Becomes Newest Recipient of CU*Answers Scholarship Award

July 5, 2016 - Commodore Perry FCU (Oak Harbor, OH) has become the newest recipient of the CU*Answers Scholarship Award, which is designed to provide credit unions most CU*BASE® core processing services free or at significantly reduced rates for an initial 2-year period.

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CU*Answers Announces 2016 Video Contest Winners

June 30, 2016 - CU*Answers, the 100% credit union-owned cooperative CUSO, announced at its 2016 Leadership Conference the winners of its 9th Annual Video contests for Best Video Idea, Best 30 Second Spot Idea, and Best Completed Video. For the first time ever, CU*Answers selected four winning entries instead of three. The winning contributors, all employees of credit unions on the CU*BASE® core processing platform, each won $1,500 for their credit union plus an Amazon Echo.

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“Spirit of CU*Answers” Award Goes to rkGoBig!

June 30, 2016 - At its 2016 Leadership Conference on June 17th, CU*Answers recognized rkGoBig, a collaboration of credit unions in the eastern U.S. and headquartered in Harrisburg, Pennsylvania, as the winner of the 6th annual “Spirit of CU*Answers” award.

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CU*Answers Hosts Leadership Conference and Owners Meeting

June 28, 2016 - CU*Answers, a 100% credit union-owned CUSO, held their 2016 Annual Leadership Conference and Stockholders Meeting on June 22nd at the J.W. Marriott Hotel in Grand Rapids, Michigan. The event brought together credit union leadership from across the country for a briefing on the organization’s overall direction and major projects for the coming year.

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SettleMINT EFT Announces CardWizard Project Release Plan

June 24, 2016 - As previously announced through both Client News as well as in a letter to your credit union CEO, CU*Answers was working with Entrust DataCard to upgrade our CardWizard software to version 6.2 in order to support EMV.

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5300 Call Report: 2nd Quarter Update

June 23, 2016 - Before you start working on your 2nd quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q216 Call Report any time after July 1, but be sure to wait until all entries have been posted to your general ledger!

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CU*Answers Network Services Conducts IT Boot Camp

June 21, 2016 - CU*Answers Network Services recently concluded its 3rd IT Boot Camp at CU*Answers corporate headquarters. “Our 3rd boot camp brought some fresh faces from client credit unions to CU*Answers,” said Richard Hackler, CNS Manager of Client Support and Operations. “The sessions both had full attendance and great interactions among participants and presenters.”

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CU*Answers Announces Email Address Contest Winner

June 16, 2016 - CU*Answers, the 100% credit-union owned cooperative, recently announced the winner of its 2016 email address contest. As part of CU*OverDrive, the CUSO’s low maintenance marketing package for credit unions, contests are run quarterly for two consecutive months as a way of gathering member email addresses or increasing enrollment in credit union services such as e-statements, bill pay, and debit cards. Contest enrollment is free to all CU*Answers credit unions with an optional full collateral print package for an additional charge. The contest prize is supplied by CU*Answers, however, credit unions may purchase an exclusive prize to ensure their credit union has a winner.

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CU*Answers Offers Business/ Recovery Services

June 15, 2016 - CU*Answers announced that its Business Continuity and Disaster Recovery consultation services has been fast growing and quickly adding new clients. Jim Lawrence, CU*Answers Manager of Business Continuity and Recovery Services described how in a constantly changing and increasingly complex IT environment, unplanned disruptions can be extremely costly to the business, resulting in financial losses, member dissatisfaction and regulatory compliance issues. An outdated recovery plan in the hands of untrained personnel puts an organization at risk.

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Shoreline Credit Union Joins the CU*Answers Family

June 15, 2016 - West Michigan-based cooperative CUSO, CU*Answers, recently announced that it has successfully converted Shoreline Credit Union to its CU*BASE® core processing platform. The $91 million credit union first when live on the system on June 1. Shoreline has 10,000 members and locations in Manitowoc and Two Rivers, Wisconsin.

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CU*Answers Deploys Advanced Security for Online Banking APIs

June 15, 2016 - CU*Answers announced today it has deployed advanced network security systems designed to protect upcoming application programming interfaces (APIs) for its internet banking product, It’s Me 247. The new security systems will provide additional protection against the effects of denial of service attacks, malware, and malicious code that could target advanced new functions being developed by CU*Answers and third parties application developers. To implement the solution, CU*Answers partnered with F5 Networks, a leading provider of advanced Internet security solutions based in Seattle, WA.

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Diversified Members Credit Union Adopts eDOC’s mDTM®

June 9, 2016 - Diversified Members Credit Union, based in Detroit, Michigan, has partnered with eDOC Innovations to adopt their DocLogic mobile enterprise digital transaction management (mDTM®) solution. eDOC’s mDTM solution is designed to remove friction in the digital transaction business process and provides state-of-the-art automation and management capabilities for all of the credit union’s digital transactions.

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CU*Answers Provides Free Cybersecurity Resources

June 7, 2016 - As the risk of data breach and fraud looms large in the credit union industry, cybersecurity and resilience are becoming an increasing focus in the operations of credit unions and their core processing providers.

In response to the FFIEC and examining body’s expectation for each credit union’s senior management team and board of directors to understand their institution’s inherent cybersecurity risk, CU*Answers has produced a variety of educational materials to help guide a credit unions on the basics and terminology of cybersecurity.

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Allegan Community FCU Becomes Newest CU*Answers Owner

June 7, 2016 - Allegan Community Federal Credit Union, located in Allegan, Michigan, has become the newest owner of West Michigan-based cooperative CUSO, CU*Answers. The $34 million credit union represents approximately 6,500 members.

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Countdown on for CU*Answers Leadership Conference

June 7, 2016 - CU*Answers staff have been actively preparing for the 2016 Leadership Conference that will begin in a few weeks. This year’s theme is “Redefine Everything Credit Union.” Registration has closed and the CUSO is expecting large numbers of credit union professionals from around the country to come.

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CU*Answers to Offer Corporate Image Vaults to Credit Unions

June 7, 2016 - CU*Answers has teamed up with eDOC Innovations to provide credit unions an inexpensive option to archive their corporate documents. Documents like board minutes, HR files, insurance policies, contracts and committee minutes will be able to be stored in a secure location apart from the credit union’s member data. Including a small computer, scanner, and specialized software, this service will allow credit unions to scan documents into the system where they are encrypted at rest and safe from prying eyes. With robust search capability authorized staff can quickly locate documents.

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CU*Answers Launches Online Store for Digital Products

June 3, 2016 - CU*Answers has opened an online store for its Internet Retailer Support Center, a new support desk for credit unions looking to expand their virtual channel marketplace. In the online store, credit unions can purchase CU*Answers-developed products such as customizable mobile banking apps that will help them meet their members’ needs not just as a credit union, but as an online retailer.

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CU*Answers Launches Partnership with CO-OP Financial Services to Offer a Host-Based Credit Card Solution

May 27, 2016 - CU*Answers has partnered with CO-OP Financial Services to offer credit unions on the CU*BASE® core processing platform a host-based credit card solution. Credit unions and members alike will benefit from the expanded functionality inherent to an online credit card solution, as well as the reduced expense for the credit union.

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CU*Answers Northern Michigan Regional Training Events

May 27, 2016 - As part of their ongoing commitment to client education, CU*Answers schedules hundreds of training sessions throughout the year, including classroom sessions, on-site training, and webinars. Among the most popular, however, are the West Michigan CUSO’s regional training events that take the training event on the road.

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CU*Answers Deploys Latest Software Upgrade

May 24, 2016 - CU*Answers, the 100% credit union-owned cooperative CUSO, has deployed the latest software upgrade to its flagship core processing system, CU*BASE®. The CU*BASE 16.05 software upgrade was released to online clients on May 15th and will be deployed to Self-Processing clients on June 6th.

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CU*Answers Makes Viewing Your eStatements Easier

May 24, 2016 - West Michigan based data processing CUSO, CU*Answers, is excited to announce more custom features are now available within It’s Me 247 online banking. All current CU*Answers credit unions currently using CU*Spy to host member statements will no longer have to view statements in a separate window when they are logged into online banking. 

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CU*Answers Announces New Online Store

May 24, 2016 - West Michigan based data processor, CU*Answers announced a new education opportunity for all clients. The Internet Retailer Support Center, a division of CU*Answers, will be hosting a series of webinars discussing the launch of the new IRSC online store.

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CU*Answers Holds Tricks of the Trade Webinar for May

May 2016 - CU*Answers, the 100% credit union-owned, data processing CUSO announced it hosted its monthly Tricks of the Trade webinar for the month of May. This month’s session reviewed what services are available from CU*Answers OpsEngine. The 30-minute session gave an overview of how the OpsEngine department is currently assisting over 150 credit unions with daily operational processes. Currently, OpsEngine offers ACH continuity processing, stand-by remote operations, full remote operation services, and archival services for CU*Answers clients.

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CU*Answers Announces Mobile Experience Center

May 2016 - Grand Rapids, MI-based core data processor, CU*Answers, announced it has added a new Mobile Experience Center for It’s Me 247 Online Banking. The new feature allows any CU*BASE® core processing client to display and advertise up to four mobile apps within online banking and on the credit union’s website.

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CU*Answers Now with 110 Clients Signed to It’s Me 247 Bill Pay with Payment Processing by Payveris

May 2016 - CU*Answers announced their recently formed partnership with Payveris, a next generation online mobile payments company, with a primary goal of delivering online banking and payment services to credit union members at a fraction of the cost, is quickly growing.

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AuditLink Moving Forward with Top Ten Products

May 2016 - CU*Answers has announced that AuditLink’s Top Ten suggested projects previously presented are in various stages of client implementation, programming development, or still being reviewed.

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CU*Answers Develops a More Powerful Transaction History Tool

May 2016 - CU*Answers, the 100% credit union-owned cooperative CUSO, has developed a more powerful transaction history tool for its CU*BASE® data processing system. With the 16.05 release of CU*BASE, all transaction history tools will be switch to a unified and more robust tool. New search filters have been added to make it easier to locate past transactions. Sorting debits and credits and access to the secondary transaction description screen, which previously was available only in Phone Operator are now available via Account Inquiry as well.

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CU*Answers Rolls Out eSign to Online Imaging Clients

May 2016 - As part of its ongoing effort to promote the values of the cooperative spirit, CU*Answers has announced that it will roll out remote signatures to its CU*Spy online vault users free of charge, other than a small one-time setup fee to configure the forms the CU wants to use for e-signing. This service will give its credit unions the ability to send documents to their members to sign loan closing forms from remote location. Credit unions will be able to do this for any form they have programmed into the CUSO’s core processing platform, CU*BASE®, and that is warranted in the CU*Spy vault.

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Total Community Credit Union Joins the CU*Answers Family

May 2016 - Total Community Credit Union, located in Taylor, MI, converted to CU*Answers’ core processing platform, CU*BASE®, on May 1st. The $61-million credit union is sixth new credit union converted to the CU*BASE platform, including one start-up, during CU*Answers’ 2016 fiscal year.

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AuditLink Becomes G2Link Vendor Monitoring Reseller

April 2016 - AuditLink, the audit and compliance division of the West Michigan-based CUSO CU*Answers, announced that it has become a reseller of the G2Link vendor monitoring platform, which helps financial institutions automate their vendor compliance monitoring.

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University of Toledo Federal Credit Union Converts to CU*BASE®

April 2016 - West Michigan-based core data processor, CU*Answers, announced that University of Toledo Federal Credit Union successfully converted to the CU*BASE data processing system in April. The credit union represents 6,500 members and $68.3 million in assets.

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CU*Answers CU*BASE® Custom Training Edition Reaches Seven Clients

April 2016 - The West-Michigan based cooperative CUSO, CU*Answers is pleased to announce that its newest education tool released in 2015 has now been deployed to seven of their clients, CU*BASE Custom Training Edition (CTE). “CTE is a copy of the credit union’s live data, copied over to a training environment,” states Laura Welch-Vilker, VP of Client Services and Education. “Our clients have always had access to a generic training environment, but now with CTE, they can train their team members using their specific products, services and processes. With seven clients on-board, we hope to see more interest as they see the benefits of this product.”

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The Finest FCU to Use CU*Answers for Collections Servicing

April 2016 - The Lender*VP Collections team at CU*Answers has added its fifteenth client for which it manages day to day collections efforts. $4 million The Finest FCU based in New York City marks an entry into a new geographic region for the Lender*VP Collections team. “We’re excited to provide our services to a New York-based credit union,” stated Jerry Collins, Collections Team Leader. “It shows that our product is a value add to the credit union industry and that we are doing the right thing.” The Lender*VP Collections team can customize and tailor a collection program including delinquencies and negative accounts to fit any credit union’s specifications.

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First Financial Credit Union Selects CU*Answers for Collections Servicing

April 2016 - CU*Answers added First Financial Credit Union (Chicago, IL) to its growing list of credit unions for which it handles collections. The $70 million, 8,000-member credit union, which is currently on CU*Answers’ core platform, has agreed to hire CU*Answers to work their early stage delinquent accounts. “Clients find that they need to spend time focusing on the highly delinquent accounts that require more input from the credit union; having us work the early delinquent accounts puts them in a position to free up that time,” noted Jerry Collins, Collections Manager at CU*Answers.

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It’s Me 247 Bill Pay Announces P2P Transactions

April 2016 - CU*Answers’ recently introduced It’s Me 247 Bill Pay product with transaction processing by Payveris now allows credit unions the ability to offer Person-2-Person (P2P) transactions. Users can electronically send money to anyone without being required to exchange sensitive information. To send the funds electronically, the member simply provides the recipient’s email address or phone number. The recipient receives the transaction notification through the form of an email or text notification then uses a secure website to collect the funds within just 1-2 business days. Members have the convenience of using P2P on both a desktop and mobile device.

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Beta-Test Begins for CU*BASE® Software Upgrade

April 2016 - CU*Answers released a beta-test version of the 16.05 release of its CU*BASE core processing software to four of its online clients, including Element FCU in Charleston, WV; FOCUS CU in Wauwatosa, WI; Glacier Hills CU in West Bend, WI; and MidUSA CU in Middletown, OH. The release includes more than 30 development projects that added new and enhanced features to be used by tellers and MSRs, accountants and back office staff, call center operators, lenders and marketers.

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CU*Answers Selects G2Link for Vendor Monitoring Platform

March 2016 - G2Link, which helps financial institutions automate their vendor compliance monitoring, today announced that CU*Answers, the 100% credit union-owned CUSO, has chosen G2Link’s vendor monitoring platform to support the dynamic compliance requirements for vendor compliance.

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CU*Answers Announces New Credit Card Dashboard

March 2016 - For credit unions utilizing its CU*BASE® processing system, CU*Answers has introduced its newest dashboard for helping clients better understand their online credit card portfolio. They said unlike the previously introduced EFT Portfolio Dashboard, designed to show how members are using plastics, and a Loan Portfolio Analysis Dashboard, which provides a picture of loan rates across their entire loan portfolio, this new Credit Card Portfolio Dashboard allows clients to focus solely on credit cards. 

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CUBUS

Cubus Announces Partnership with Symitar

November 9, 2017 – Cubus Solutions, a provider of powerful online banking solutions for credit unions, announced it has partnered with Symitar, a leading provider of integrated computer systems for credit unions of all sizes to integrate the Cubus Solutions’ products.

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Ashland Credit Union Chooses Cubus One Digital Banking Platform

September 28, 2017 – Cubus Solutions, a provider of powerful online banking solutions for credit unions, announced that Ashland Credit Union of Ashland, KY has partnered with Cubus to enhance its web and mobile banking capabilities with the Cubus One digital banking platform.

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Diamond Credit Union Brings Entire Suite of Cubus Products with them as they Plan Conversion to Corelation

August 8, 2017 – Cubus Solutions announced today that Diamond Credit Union ($573 million; 59,000 members, Pottstown, PA) a Cubus One customer since 2014, will continue with the technology company’s digital banking platform plus Skip-A-Pay, Notifications Suite and a planned rollout of Quick Pay, as they transition to the Corelation KeyStone core.

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Cubus Launches Quick Pay for Credit Unions and Announces True Sky Credit Union as First to Implement

May 24, 2017 – Cubus Solutions, a provider of powerful digital banking solutions for credit unions, announced the release of a new product, Quick Pay, which lets members pay their credit union loan payments with a debit or credit card. Members can setup a payment themselves online, outside of online banking, adding convenience for all members, especially those with indirect loans. True Sky Credit Union of Oklahoma was the first credit union to launch the product.

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Digiliti Money Partners with Cubus Solutions to Deliver Mobile Check Deposit to Credit Union Customers

May 16, 2017 - Digiliti Money, Inc. (Nasdaq: DGLT), a leading mobile FinTech provider, has partnered with Cubus Solutions, a provider of online banking solutions for credit unions, to add innovative mobile remote deposit capture (RDC) features and turnkey mobile RDC deployment capability to the Cubus online banking solution for credit unions.

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Arkansas Best Federal Credit Union Chooses Cubus One Online Banking Platform

April 19, 2017 - Cubus Solutions, a provider of powerful online banking solutions for credit unions, announced that Arkansas Best Federal Credit Union of Ft. Smith, Arkansas has partnered with Cubus to enhance its online and mobile banking capabilities with the Cubus One banking platform. Arkansas Best Federal Credit Union has over $121M in assets, and over 14,000 members.

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Cubus Solutions Adds Corelation Keystone to Supported Cores

March 22, 2017 - Cubus Solutions, a provider of powerful online banking solutions for credit unions, announces integration with the Corelation KeyStone core. Energy Capital Credit Union of Houston is the first Corelation customer to go live with the Cubus Notifications Suite (alerts, statements and letters).

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Monterey Credit Union Chooses CUBUS ONE

November 9, 2016 – Cubus Solutions, a provider of powerful online banking solutions for credit unions, announced that Monterey Credit Union of Monterey, California has partnered with Cubus to enhance its online and mobile banking capabilities with the Cubus One banking platform. Monterey Credit Union has over $230M in assets, and nearly 20,000 members and seven branches.

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Partners 1st Federal Credit Union Chooses Cubus One Online Banking Platform

April 5, 2016 – Cubus Solutions, a provider of powerful online banking solutions for credit unions, announced that Partners 1st Federal Credit Union of Ft. Wayne, Indiana has partnered with Cubus to enhance its online and mobile banking capabilities with the Cubus One banking platform. Partners 1st Federal Credit Union has over $267M in assets, over 27,000 members and 23 branches.

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Entrust Financial Credit Union Implements Cubus One Online Banking Platform

November 10, 2015 – Cubus Solutions, a provider of powerful online banking solutions for credit unions, announced that Entrust Financial Credit Union of Richmond, Virginia has partnered with Cubus to enhance its online and mobile banking capabilities with the Cubus One banking platform. Entrust Financial Credit Union has over $75M in assets and over 10,000 members.

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Red Canoe Credit Union Implements Cubus One Online Banking Platform

July 27, 2015 - Cubus Solutions, a provider of powerful online banking solutions for credit unions, announced that Red Canoe Credit Union of Longview, Washington has partnered with Cubus to enhance its online and mobile banking capabilities with the Cubus One banking platform. Red Canoe Credit Union has over $656M in assets, 10 branches and over 58,000 members.

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NRL Federal Credit Union Chooses Cubus Skip-A-Pay

June 30, 2015 – Cubus Solutions, a provider of powerful online banking solutions for credit unions, announced that NRL Federal Credit Union of Alexandria, VA has partnered with Cubus to provide an automated skip payment solution to its members. NRL Federal Credit Union has over $447M in assets, three branches and over 20,500 members.

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Chaco Credit Union Implements Cubus One Online Banking Platform

June 23, 2015 – Cubus Solutions, a provider of powerful online banking solutions for credit unions, announced that Chaco Credit Union of Hamilton, Ohio has partnered with Cubus to enhance its online and mobile banking capabilities with the Cubus One banking platform. Chaco Credit Union has over $174M in assets, six branches and over 43,500 members.

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Deer Valley Credit Union Selects CUBUS One Online Banking Solution

May 27, 2015 – Cubus Solutions, a provider of powerful online banking solutions for credit unions, announced that Deer Valley Credit Union of Phoenix, Arizona has partnered with Cubus to enhance its online and mobile banking capabilities. The credit union – which has over $220 million in assets, over 15,000 members and four branches – fully integrated the Cubus One online banking platform mid-April and is rolling it out to members over the next several months.

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$1.4 Billion F&A Federal Credit Union Selects CUBUS One Online Banking Solution

May 5, 2015 – Cubus Solutions, a provider of powerful online banking solutions for credit unions, announced that F&A Federal Credit Union of Monterey Park, California has partnered with Cubus to enhance its online and mobile banking capabilities. The credit union, which has over $1.4B in assets and over 44,000 members, fully integrated Cubus One in March.

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D3 Banking Technology

Enterprise Consolidation Leads 2018 Digital Banking Trends

November 29, 2017 - D3 Banking Technology, provider of the industry’s most advanced digital banking platform, expects digital banking as a platform to be adopted by an increasing number of financial institutions in 2018. Those who have already established a streamlined digital strategy will extend its reach into additional channels, like small business and commercial banking.

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D3 Banking Technology Introduces New Features to Digital Banking Platform

November 14, 2017 – D3 Banking Technology (D3), provider of the industry’s most advanced digital banking platform, today announced the availability of the latest enhancements to its solution, including expanded payment options, flexible card controls and enhanced user segmentation.

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D3 Banking Technology Partners with Zelle®

October 23, 2017 – D3 Banking Technology, provider of the industry’s most advanced digital banking platform, today announced its partnership with Zelle, a new person-to-person (P2P) payments network from bank-owned Early Warning. As part of the partnership, D3 has enabled its platform with a direct, API-based connection to Zelle.

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D3 Banking Rebrands as D3 Banking Technology

September 20, 2017 - D3 Banking has changed its name to D3 Banking Technology (D3) to better mirror the company’s purpose of providing financial institutions with a modern, scalable digital banking platform that secures a competitive advantage into the next decade.

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First Tennessee Bank Live On D3’s Banking’s Mobile App

August 16, 2017 – D3 Banking, provider of the industry’s most advanced digital banking platform, announced today that First Tennessee Bank has successfully deployed its mobile banking application to the bank’s more than 300,000 registered mobile users.

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NACHA Appoints D3 Banking’s Christina McGeorge to Executive Leadership Team of API Standardization I

June 28, 2017 – D3 Banking, a leading provider of solutions that replace aging online and mobile banking products with a single digital banking platform, today announced that its chief product officer and vice president of product ownership, Christina McGeorge, has been appointed to the executive leadership team of NACHA’s recently established API Standardization Industry Group (ASIG).

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D3 Banking Boosts Small Business Banking Capabilities

May 4, 2017 – D3 Banking, a leading provider of solutions that replace aging online and mobile banking products with a single digital banking platform, has enriched its small business banking offering. Using the D3 Small Business Banking solution, banks and credit unions can offer small business even more relevant, comprehensive functionality that provides owners with customized control and convenience in proactively managing their finances.

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D3 Banking Introduces Intelligent Voice Banking with Amazon’s Alexa

February 22, 2017 – D3 Banking, a leading provider of solutions that replace aging online and mobile banking products with a single digital banking platform, today introduced intelligent voice banking using Amazon’s virtual personal assistant, Alexa. This offering presents a new, valuable way for credit unions and banks to connect with and serve their members and customers. 

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D3 Banking Names Jeff Marshall Chief Technology Officer

February 09, 2017 – D3 Banking, a leading provider of solutions to replace disparate online and mobile banking products with a single digital banking platform, has promoted Jeff Marshall to chief technology officer. In this role, Marshall will lead the company’s technology strategy, and will be responsible for overseeing data science and innovation.

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D3 Banking Reports Digital Banking Growth in 2016

January 31, 2017 – D3 Banking, a leading innovator in data driven digital™ banking, today announced that 2016 was a year of significant growth for both the company and its customers. D3 reported record annual revenue in 2016, up 160 percent from the year prior, and the financial institutions using its digital banking solutions reported a minimum of 10 percent growth in digital banking users.

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Doug Parr Joins D3 Banking as Vice President of Sales

January 18, 2017 – D3 Banking, a leading innovator in data driven digital™ banking, has selected Doug Parr to be vice president of sales. In this role, Parr will develop and implement strategies to grow profitability and revenue. Parr brings more than 25 years of experience to D3 Banking, including leadership roles in financial services, payments and security.

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Top 2017 Digital Banking Trend is Digital Momentum

December 13, 2016 – D3 Banking, the leading innovator in data driven digital™ banking, predicts that the major online and mobile banking replacement cycle that began in 2016 will gain significant momentum in 2017 as more financial institutions seek to stabilize and grow customer bases through an advanced, comprehensive digital banking strategy. A recent Gartner report Digital Disrupters and Customer Demand Force Bank CIOs to Find New Sources of Innovation details the forces at work creating this momentum.

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D3 Banking Adds Over One Million Users to Its Digital Banking Platform

November 29, 2016 – D3 Banking, the leading innovator in data driven digital™ banking, announced today that more than one million digital users from Arvest Bank and First Tennessee Bank have successfully migrated to its digital banking platform over the past year, representing the largest replacement projects of this kind in the digital banking era. 

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First Tennessee Bank Goes Live with D3 Banking

November 16, 2016 – D3 Banking, the leading innovator in data driven digital™ banking, announced today that First Tennessee Bank has successfully gone live on its digital banking platform, migrating nearly 500,000 digital customers. The platform will help the bank reduce cost and complexity, offer a consistent, personalized experience to their customers and create new and innovative services in a state-of-the-art digital environment. 

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SLK Group and D3 Banking Announce Partnership and Drive Digital Transformation

July 19, 2016 – D3 Banking, the leading innovator in Data Driven Digital™ banking, announced that it has formed a partnership with The SLK Group. The alliance will focus on assisting North American financial institutions seeking to deploy strategic digital banking platforms. 

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D3 Banking Receives Depth of Service Award in Celent Vendor Analysis Report

July 12, 2016 - D3 Banking, the leading innovator in Data Driven Digital™ banking, received the Depth of Service award in Celent’s report, Ubiquitous Digital for Channel Banking: Global Digital Platforms Solutions Vendors, Digital Specialist Edition, 2016, recognizing the company for its commitment to customer service and innovation. The Depth of Service award acknowledges D3 Banking for investing more resources in research and development than other vendors included in the report and highlights the company’s exceptional client engagement.

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D3 Banking Celebrates Breakthroughs for Digital Banking in 2015

January 27, 2016 – D3 Banking, the leading innovator in data driven digital™ banking, today announced several significant achievements in 2015. Highlights from 2015 include:
• In May, $25 billion First Tennessee Bank licensed the D3 Consumer Banking on premise solution. According to First Tennessee, the D3 Banking solution was chosen because it offered a complete set of banking services, architected for timely integration, accessible from any digital device and powered by a data analytics capacity that will help the bank personalize assistance to customers.

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IBERIABANK Selects D3 Banking Retail and Small Business Digital Banking Platform

January 13, 2016 - D3 Banking, the leading innovator in data driven digital™ banking, today announced that IBERIABANK, a regional southeastern bank with more than $19 billion in assets, has selected its single code-based platform for retail and small business banking. The bank chose to leverage D3 Banking’s comprehensive suite of solutions in a hosted environment to maximize its options for scalability, cyber-security, third-party integration and client experience.

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First Tennessee Bank Selects D3 Banking Digital Banking Platform

November 11, 2015 – D3 Banking, a leading innovator in data driven digital™ banking, announced today that Memphis-based First Tennessee Bank licensed its digital banking platform. D3 Banking offers a comprehensive, innovative set of digital services accessible from any digital device including laptops, smartphones and tablets. The platform will help First Tennessee Bank reduce costs and complexity while offering a consistent, personalized user experience for its 438,000 digital banking customers.

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AIM Institute of Omaha Selects D3 Banking as Emerging Business of the Year

October 29, 2015 – D3 Banking, an innovator in Data Driven DigitalTM banking, today announced that it has been selected as the Emerging Business of the Year for 2015 by the AIM Institute of Omaha. D3 Banking will receive this award on Oct. 29 during the 2015 Tech Celebration at the Holland Performing Arts Center in Omaha. 

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Arvest Bank Introduces BlueIQ™ Digital Banking

September 21, 2015 – Arvest Bank has introduced Online Banking with BlueIQ™, a new data-driven digital platform that delivers a comprehensive set of innovative, personalized banking services. The system’s integrated data analytics engine enables customers to easily track spending, set savings goals and streamline financial management from accounts held at Arvest Bank and elsewhere.

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D3 Banking Introduces D3 Small Business Banking at FinovateFall

September 15, 2015 – D3 Banking, a leading innovator in data driven digital™ banking, will introduce D3 Small Business Banking at FinovateFall 2015. The company’s new product provides small business banking customers with a comprehensive set of digital financial services accessible from any device. 

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D3 Appoints Alex Hart to Board of Directors

June 16, 2015 – D3 Banking, a leading innovator in data driven digital™ banking, today announced that Alex Hart has joined its Board of Directors. Hart brings more than 20 years of experience in financial services to the board and has held numerous senior positions at companies such as NationsBank, CheckFree and Microsoft. 

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D3 Banking Offers Data Driven Digital Banking on a Managed Secure Cloud Platform

June 03, 2015 – D3 Banking, the leading innovator in data driven digital™ banking, announced that its solution is now available in a hosted environment. The company’s hosted platform is scalable, flexible and powerful, providing a comprehensive set of innovative digital banking services accessible anytime, anywhere from any device. The D3 Banking hosted option maximizes the control banks and credit unions have over the way they package and brand the digital banking services delivered to their customers and members.

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D3 Banking Taps Jeffrey Walker as Chief Information Security Officer

May 19, 2015 - D3 Banking, a leading innovator in data driven digital™ banking, today announced that Jeffrey Walker has been named chief information security officer. He is responsible for establishing and maintaining the vision, strategy and processes required to protect the company’s information assets and technologies. Walker brings more than 30 years of experience in all aspects of software development, system engineering, information security and project management to D3 Banking.

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D3 Banking Introduces Hybrid Mobile App

April 27, 2015 - D3 Banking, a leading innovator in omnichannel, data driven digital™ banking, introduced its new mobile app today at Net Finance 2015. The app supports mobile-specific functionality such as integrating with cameras for Remote Deposit Capture (RDC), push text alerts and geolocation features. In addition, the interface also allows users to access a quick view of account balances without requiring additional authentication. 

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Jeffrey Hale Joins D3 Banking as Chief Business Development Officer

April 22, 2015 - D3 Banking, a leading innovator in omnichannel, data driven digital™ banking, today announced that Jeffrey Hale has been named chief business development officer. He is responsible for sales, marketing and establishing strategic partnerships that will extend the market reach of the company’s flagship products.

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Javelin, D3 Banking Discuss Best Practices for Monetizing Digital Banking Channels

April 10, 2015 - Mark Schwanhausser, Javelin’s Director of Omnichannel Financial Services, and Mark Vipond, CEO of D3 Banking, are joining to discuss the strategies that banks and credit unions must develop to address the fragmentation and isolation of the customer and member data within their IT operations.

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D3 Banking Hires Four Industry Veterans

February 19, 2015 - D3 Banking, a leading innovator in omnichannel, data driven digital™ banking, has added four financial industry experts to their team, naming Merri Wees, Chief Administrative Officer; Carrie Nelson, Vice President of Support and Services; Toby Korensky, Director of Support and Services; and Jeff Bernard, Vice President of Sales. 

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Data Center Inc (DCI)

DCI Again Ranks Among Top Banking Technology Companies

October 27, 2017 – Data Center Inc. (DCI), the privately-owned developer of iCore360® core banking software and related technologies, continues to rank as one of the top financial technology providers according to the 2017 IDC Financial Insights FinTech Top 100 Rankings.

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Granger National Bank to Replace Trinovus Core Banking System with DCI’s iCore360

July 3, 2017 - Granger National Bank (GNB) in the US state of Texas has found a replacement for its legacy Tinisys core banking system, which is being sunsetted by provider Temenos/Trinovus.

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2016 DCI Annual Report

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Banker Satisfaction with DCI Reflects Overall Excellent Service

March 23, 2017 – Data Center Inc. (DCI), the privately-owned developer of iCore360® core banking software and related technologies for community banks nationwide, finished 2016 with another year of nearly perfect customer satisfaction and retention.

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DCI Partner Recognized for Excellence in Managed IT Services

February 14, 2017 – RESULTS Technology, a managed computer services company with offices in Kansas City and St. Louis, announced today that CRN®, a brand of The Channel Company, has named RESULTS Technology to its 2017 Managed Service Provider (MSP) 500 list in the Pioneer 250 category. This annual list recognizes North American solution providers with cutting-edge approaches to delivering managed services.

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DCI Expands iCore360® Access to Bank Supply Products via Checksforless.com

February 9, 2017 – Data Center Inc. (DCI), the privately-owned developer of iCore360® core banking software and related technologies, announced a new partnership with Checksforless.com, one of the best-known online providers of high quality banking related products.

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DCI Partner Recognized as One of Kansas City's Top IT Outsourcing Companies

January 25, 2017 - RESULTS Technology, a managed computer services firm headquartered in Kansas City with offices in St. Louis, has been named on the Kansas City Business Journal’s Top IT Outsourcing Companies list. RESULTS Technology was ranked #20.

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Oregon Bank Follows Its Credo to Find Future Technology in Midwest

November 9, 2016 – Where Oregon’s Suislaw River meets the Pacific Ocean, the people of the modest Oregon Pacific Bank serve the region’s residents and businesses according to a strict credo that vows to be equally mindful of their community, clients, shareholders and coworkers.

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Another DCI Bank Tech Board Member and Client, Keith Hughes, Appointed to ABA National Council

October 27, 2016 – Data Center Inc. (DCI), the privately-owned developer of iCore360® core banking software and related technologies, announced that prominent client banker and company board member Keith Hughes, CEO of First National Bank of Hutchinson, Kan., has been appointed to serve on the American Bankers Association (ABA) Community Bankers Council.

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DCI Client Banker and Board Member Jeff Ball Elected to ABA Board of Directors

October 20, 2016 – Data Center Inc. (DCI), the privately-owned developer of iCore360® core banking software and related technologies, announced that prominent client banker and company board member Jeffrey K. Ball, President and CEO of Friendly Hills Bank in Whittier, Calif., has been elected to the American Bankers Association (ABA) board of directors for the 2016-2017 association year and will serve asVice Chairman of the ABA Government Relations Council.

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DCI Ranked in Top 100 List of Financial Technology Companies

October 5, 2016 - Data Center Inc. (DCI), the privately-owned developer of iCore360® core banking software and related technologies, has been ranked as one of the 2016 IDC Financial Insights FinTech Rankings top 100 technology providers to financial institutions worldwide.

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DCI Sets New Bar at Annual Banker Conference

September 28, 2016 - Data Center Inc. (DCI), developer of the award-winning iCore360® core banking software and related technologies for community banks, hosted nearly 300 attendees – including a record number of prospective clients – at DCI’s 2016 Outlook Conference, held September 11-13, in Overland Park, Kan.

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Digital Insight (NCR)

Consumers Now Can View Credit Card Data Alongside Checking and Savings from their Online and Mobile Banking Solutions

June 29, 2016 – Digital Insight, an NCR company, and PSCU today announce new credit card management capabilities that will enable consumers to access credit card accounts alongside checking and savings accounts in online and mobile banking applications.

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Consumers Use Latest Apple® iOS Functionality to View Account Balances Without Logging into Mobile Banking Apps

June 28, 2016 – Consumers will be able to utilize the latest iOS enhancements to make checking bank account balances easier and faster due to enhancements that Digital Insight, an NCR company, is making available to global banking and credit union customers of its Mobile Banking App.

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Digital Insight and CUneXus Enter Referral Agreement to Provide Digital Lending Options to Financial Institutions and their Customers

November 9, 2015 – Digital Insight, an NCR company and leader in digital banking solutions and CUneXus Solutions, a financial services software development firm focused on data-driven consumer lending strategies, have partnered together to resell CUneXus’ cplXpress product to Digital Insight financial institution customers. By reselling cplXpress, Digital Insight is helping its financial institution customers increase loan volumes and engagement at every physical and digital touch point.

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Montgomery County Employees Federal Credit Union Introduces Apple Watch App Technology

October 26, 2015 – Montgomery County Employees Federal Credit Union (MC EFCU), working with Digital Insight, an NCR company, has launched Apple Watch app functionality to further enhance and provide more mobile banking application options. The new service is just one of many digital capabilities offered by the credit union for

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Digital Insight Adds ClickSWITCH™ Automated Account Opening

October 5, 2015 – Digital Insight, an NCR company, today announced it has added the automated account switching solution ClickSWITCH™, a turnkey solution that simplifies the switch of recurring payments and deposits for a financial institution’s new and existing account holders, to its product suite. 

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BankPlus Renews Commitment to Digital Insight

September 22, 2015 – BankPlus recently extended its relationship with Digital Insight, an NCR company, for five and a half more years. The bank offers Digital Insight’s suite of SaaS solutions including Online Banking and iOS and Android mobile and tablet banking.

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Arizona Federal Credit Union Credits Digital Insight’s Platform Flexibility as Key to Growth

August 27, 2015 – Arizona Federal Credit Union recently extended its 19-year relationship with Digital Insight, an NCR company, for five more years. The credit union offers Digital Insight’s suite of SaaS solutions including Online Banking and iOS and Android mobile and tablet banking.

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Connect With Your Finances On-the-Go With New & Improved Mobile Banking Solutions From Northwoods Credit Union

July 7, 2015 – Managing finances anytime, anywhere is now a reality thanks to Northwoods Credit Union’s mobile banking solutions powered by Digital Insight, an NCR company. 

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Montgomery County Employees Federal Credit Union Introduces Touch ID Technology to Enhance Mobile Banking Services

June 8, 2015 – Montgomery County Employees Federal Credit Union (MC EFCU) is working with Digital Insight, an NCR company, to offer members Touch ID functionality for its mobile banking applications. Using built-in, fingerprint-sensor technology, Touch ID allows members to log into their mobile banking application without entering traditional login credentials.

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Anheuser-Busch Employees’ Credit Union Teams with NCR for New Digital and Physical Banking Experiences

May 20, 2015 – Anheuser-Busch Employees’ Credit Union is bringing new and innovative digital and physical experiences to its members powered by NCR Corporation (NYSE: NCR), the global leader in consumer transaction technologies. An existing NCR customer, Anheuser-Busch Employees’ Credit Union will now offer online and mobile banking solutions from Digital Insight, an NCR company.

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NuMARK Credit Union Chooses Digital Insight for New Digital Banking Experience

May 7, 2015 – NuMARK Credit Union is working with Digital Insight, an NCR company (NYSE: NCR), to answer the digital banking needs of its more than 28,600 members. The credit union will offer the following new solutions powered by Digital Insight: ...

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Banking with a Fingerprint: Digital Insight Offers Touch ID to Access Finances

April 29, 2015 – Digital Insight, an NCR company and leader in digital banking solutions, announced it is providing Touch ID functionality for mobile banking applications to its financial institution customers. Using built-in fingerprint-sensor technology, Touch ID is a simple, secure way for consumers to log into their mobile banking application in place of traditional login credentials. Touch ID is one of a number of recent, innovative solutions Digital Insight is offering its financial institution customers including smartwatch and biometric access to finances. 

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It’s All in the Wrist: Digital Insight Deploys Smartwatch Banking

April 9, 2015 – Digital Insight, an NCR company and leader in digital banking solutions, announced it has released Android smartwatch functionality with Wright-Patt Credit Union. Wright-Patt Credit Union (WPCU) members who own an Android Wear™ watch can now seamlessly check account balances with a flick of the wrist, without the hassle of logging-in to the mobile app.

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Consumers Credit Union Unveils New Digital Banking Experience from Digital Insight

March 19, 2015 – NCR Corporation (NYSE: NCR), the global leader in consumer transaction technologies, announced that Consumers Credit Union, headquartered in Kalamazoo, Mich, recently unveiled a new online and mobile experience powered by Digital Insight, an NCR company

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Community & Southern Bank Teams with Digital Insight to Offer Customers Online and Mobile Banking Experience

March 5, 2015 – NCR Corporation (NYSE: NCR), the global leader in consumer transaction technologies, announced that Community & Southern Bank (CSB), a community bank in metro Atlanta and north Georgia, recently unveiled a new digital banking experience with cloud solutions and services from Digital Insight, an NCR company. MyCSB’s new online and mobile banking experiences are tailored to meet and exceed the needs of its customers in the digital age. 

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Mobile Remote Deposit Capture, Powered by Digital Insight, Helps JetStream Federal Members Increase Convenience and Save Time

February 25, 2015 - NCR Corporation (NYSE: NCR), the global leader in consumer transaction technologies, today announced that JetStream Federal Credit Union will offer mobile remote deposit capture (RDC) to its members throughout Southern Florida and Puerto Rico. The added technology, powered by Digital Insight, an NCR company, allows members to upload a photo of a check from a smartphone device and directly deposit the money into a savings or checking account. 

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Selfies with a Purpose: Digital Insight and EyeVerify Partner to Offer Protected Access to Mobile Banking Accounts

February 11, 2015 – Digital Insight, an NCR company and leader in digital banking solutions, announced it has entered into an agreement with EyeVerify Inc. to offer Digital Insight customers Eyeprint ID™ for a passwordfree mobile banking experience. By using the camera on mobile devices, Eyeprint ID™ technology takes an image and pattern-matches the blood vessels in the whites of the eye, eliminating the need to remember and thumb type a password. 

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Bank of Greene County to Improve its Digital Banking Experience with Digital Insight

January 26, 2015 – NCR Corporation (NYSE: NCR), the global leader in consumer transaction technologies, today announced that the Bank of Greene County, a 125-year-old community bank serving the Hudson Valley region in New York, will upgrade its digital banking experience with services and solutions to Digital Insight, an NCR company. The new online and mobile banking experience will go live later this year.

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Pioneer Federal Credit Union Turns to NCR for Omnichannel Banking Experience

January 19, 2015 — Pioneer Federal Credit Union, which serves members in southwest Idaho, is transforming its branch, online and mobile banking experience through the latest technology from NCR Corporation (NYSE: NCR), the global leader in consumer transaction technologies. Pioneer FCU is the first financial institution in Idaho to deploy NCR Interactive Teller, interactive video technology that allows a live teller to take remote control of an ATM. 

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Elan

Indiana-Based Solidarity Federal Credit Union Chooses Elan Financial Services

December 13, 2017 - Solidarity Federal Credit Union, based in Indiana, has extended its 12-year partnership with Elan Financial Services to provide Solidarity’s members with industry-leading credit card programs.

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Nation's Largest Mutual Bank Continues Credit Card Portfolio Growth with Elan Partnership

June 13, 2017 – Eastern Bank, America’s oldest and largest mutual bank, and Elan Financial Services, a leading payment services provider, announced today they have extended their long-term partnership to provide Eastern Bank’s consumer and business customers with industry-leading credit card programs.

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Elan Financial Services Finalizes 79 New Credit Card Agent Relationships During 2016

March 3, 2017 - Elan Financial Services (Elan) in 2016 partnered with 79 new financial institutions to offer agent credit card solutions. From banks and brokerages to savings and loans and credit unions, these new relationships cover over two million customers and members.

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Elan Teams with PrimeWay Federal Credit Union to Provide Members the Latest Credit Card Products and Services

December 20, 2016 – Elan Financial Services, a leading credit card services provider, has entered into an agreement with PrimeWay Federal Credit Union, a credit union serving the greater Houston area, to provide its members with a suite of innovative credit card products and services.

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Bremer Bank, Elan Team Up to Provide Bremer Customers with Suite of Credit Card Services

November 22, 2016 – Elan Financial Services, a leading payment services provider, and Bremer Bank, a privately held, regional financial services company, have extended their long‐term relationship to provide Bremer customers with industry‐leading consumer credit products.

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Elan and Capital Bank Sign Exclusive Deal on Credit Products

November 1, 2016 – Elan Financial Services, a payment services provider, and Capital Bank Financial Corp. (NASDAQ: CBF), a leading southeastern regional bank, have signed an agreement that will provide Capital Bank business and consumer customers with Elan’s suite of credit card products and services.

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Elan Financial Services Partners with Union Bank & Trust to Offer Consumers and Small Businesses Rewarding Credit Cards

May, 2016 – Elan Financial Services announces a new partnership with Union Bank & Trust, to offer a new credit card product suite to Union’s 260,000 customers in Virginia.

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Elan Financial Services to Provide Credit Card Solutions to 70 New Partners in 2016

February 8, 2016 - Elan Financial Services (Elan) has partnered with 70 new financial institutions during 2015 to deploy credit card solutions in 2016 and beyond. These 70 financial partners consist of banks, brokerages, savings & loans and credit unions that in aggregate represent over 1,200 branch locations.

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EPL

EPL, Inc. Finalizes Agreements with Four Credit Unions for its Core System, i-POWER®

October 9, 2017 - EPL, Inc., an industry-leading software solutions and services provider, today announced it has finalized core agreements with Pinnacle Federal Credit Union ($142M; 15,922 members), Central Jersey Federal Credit Union ($80M; 7,919 members), Essex County Teachers Federal Credit Union ($14M; 2,640 members) and United Poles Federal Credit Union ($40M; 2,194 members) for its core system, i-POWER®.

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