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CO-OP Financial Services (incl. TMG)
 

CO-OP Financial Services Launches Developer Portal for Credit Unions

November 7, 2019 – Technical integration is now an easier process for credit unions with the launch of CO-OP Financial Services’ Developer Portal, an Application Program Interface management system that houses CO-OP APIs in a single, digital library.

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Gather FCU Partners with CO-OP Contact Center for Member, Card and Dispute Resolution Services

November 4, 2019 – Gather FCU has expanded its partnership with CO-OP Financial Services to include contact center services, as the credit union seeks to make itself always immediately available to members, during busy office hours and after-hours.

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Shaun Gehman Joins CO-OP Financial Services as Vice President Solutions Design

October 16, 2019 – Shaun Gehman has joined CO-OP Financial Services as Vice President, Solutions Design, bringing with him more than 15 years of executive-level experience in delivering financial technology to credit unions.

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CO-OP Launches Expanded Controls and Alerts Functionality to Increase Member Convenience and Usage

September 18, 2019 – CardNav by CO-OP, the first-to-market mobile card controls and alerts application, is now available across all credit and debit products and gains a series of new features ensuring the credit union brand is front and center, while supporting a seamless member experience. 

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New White Paper from CO-OP Financial Services Offers Guide for Boosting Credit Card Penetration, Activation and Usage

July 23, 2019 – More than half of all credit cardholders use their card every day. This is just one of the many reasons it’s critical for credit union issuers to ensure members choose their credit card over the others in their physical and digital wallets.

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Amber Danford Joins CO-OP Financial Services as Vice President, Client Services

July 9, 2019 – Experienced credit union executive Amber Danford has joined CO-OP Financial Services as Vice President, Client Services, bringing additional executive-level engagement to ensure seamless partnerships between CO-OP and its credit union clients, and promote increased customer satisfaction for members.  

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CO-OP Financial Services Introduces New Solution Lines

May 6, 2019 – CO-OP Financial Services unveiled today a new vision of its advanced digital ecosystem, aligning payments and financial technology solutions along five categories of products and services to better-meet credit union and member needs.

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Erik Askelsen Joins CO-OP Financial Services as General Counsel

March 18, 2019 – Erik Askelsen has been named General Counsel for CO-OP Financial Services, joining its Executive Management Team to lead the company’s enterprise risk management, information security and legal affairs.

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David Becker Joins CO-OP Financial Services as Chief Financial Officer

February 6, 2019 – David Becker has been named Chief Financial Officer for CO-OP Financial Services, joining a nine-member Executive Management Team leading the payments and financial technology provider to credit unions in an increasingly digital marketplace.

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COOPER Fraud Analyzer Added to CO-OP Shared Branch Bringing Dynamic Fraud Monitoring to Network

February 3, 2019 – CO-OP Financial Services announced that COOPER Fraud Analyzer is now part of CO-OP Shared Branch services to participating credit unions, with all network transactions flowing through the interface of this account-based risk management solution.

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SECU Extends Partnership with CO-OP to Enhance Member Service

January 6, 2019 – Seeking to provide a better member experience and greater convenience while gaining operational efficiencies, SECU of Maryland is expanding its long-standing partnership with CO-OP Financial Services to include ATM terminal driving and ATM/debit processing.

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Bruce Dragt and Cheryl Middleton Jones Join CO-OP Executive Management Team

November 28, 2018 – Bruce Dragt and Cheryl Middleton Jones have been named Chief Product Officer and Chief People Officer, respectively, for CO-OP Financial Services, joining the company’s Executive Management Team to help lead its transformation as a digital enterprise.

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$10,000 Donated by CO-OP Financial Services to Hurricane Florence Relief

September 19, 2018 – CO-OP Financial Services is donating $10,000 to CUAid, organized to help credit unions and their members in the Carolinas as they work to recover from Hurricane Florence.

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CO-OP Financial Services Launches COOPER Fraud Analyzer into Pilot Testing

August 16, 2018 – CO-OP Financial Services has launched COOPER Fraud Analyzer, its advanced data-driven fraud mitigation tool, into pilot testing with four participating credit unions in the CO-OP Shared Branch network.

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Transaction Data Analysis by CO-OP Finds Credit Unions are Big Winners Amazon Prime Day

July 31, 2018 – Amazon Prime Day 2018 – 36 hours of discount shopping held mainly on July 17 – recorded more than 100 million customer orders, making it a banner day for the e-commerce site, but also for the nation’s credit unions, according to data analysis by CO-OP Financial Services.

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Nusenda CU Expands Partnership with CO-OP to Improve Operational Efficiencies, Offer Advanced Payments Services

June 23, 2018 – Nusenda Credit Union has reached an agreement to greatly expand its partnership with CO-OP Financial Services for improved operational efficiencies, to be first-to-market with new payments technology and enhance fraud fighting capabilities.

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CO-OP Financial Services Introdcues Cardless Cash Access for ATMs

July 16, 2018 – To help credit unions meet digital consumer expectations and enhance security, CO-OP Financial Services is adding cardless ATM transactions to its roster of digital banking and payment solutions.

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Water and Power Community Credit Union Partners with CO-OP Financial Services on Digital Transformation

July, 11, 2018 – Looking for a business partner to help it digitally transform its services to members, Water and Power Community Credit Union has contracted with CO-OP Financial Services for products addressing member needs at virtually every touchpoint.

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CO-OP Financial Services Releases White Paper on the 'How' of Digital Transformation

July 10, 2018 – CO-OP Financial Services has released a new white paper, “Seven Strategies to Accelerate Your Digital Transformation,” providing practical guidance for credit unions positioning themselves for growth in a digital world.

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CO-OP Financial Services Hosts Regional Roadshows Offering Digital Transformation Strategies to Credit Unions

June 11, 2018 – CO-OP Financial Services is bringing strategic and tactical learnings to help credit unions on their digital transformation journey through six, single-day “Roadshow” events running July-October in locations across the country.

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InFirst FCU Acquires CUFSC Location in Maryland from CO-OP Financial Services

May 24, 2018 – CO-OP Financial Services and InFirst Federal Credit Union are announcing a definitive agreement transferring ownership of a Credit Union Family Service Center (CUFSC) in Marlow Heights, Maryland, from CO-OP to the credit union.

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Allan Kemp McMorris of Oakland County CU Elected Chairman of CO-OP Financial Services

May 21, 2018 - Allan Kemp McMorris, President/CEO of Oakland County Credit Union of Waterford, Michigan, was elected May 9 by the Board of Directors of CO-OP Financial Services to serve as the company’s Board Chairman.

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Public Service Credit Union Announces the Acquisition of Seven Metro Detroit Standalone Shared Branches from CO-OP Financial Services

May 10, 2018 – Public Service Credit Union (PSCU) has reached an agreement with CO-OP Financial Services to purchase seven standalone branches in Metro-Detroit and continue to operate each location as part of the CO-OP Shared Branch network under the Credit Union Family Service Center name.

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CO-OP Financial Services Introduces COOPER; Advanced New Data-Driven "Brain" Designed to Detect and Fight Fraud

May 9, 2018 – CO-OP Financial Services is unveiling COOPER, an advanced data-driven platform designed to detect and fight fraud faster than ever before, bringing more visibility to member activity and needs.

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CO-OP Announces New Charitable Option for Spring by CO-OP Enabling In-Product Donations

April 30, 2018 – As part of its CO-OP Purpose social responsibility initiatives, CO-OP Financial Services is adding a link to the menu options of the Sprig by CO-OP mobile app enabling member donations to Children’s Miracle Network Hospitals.

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