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CU*Answers
 

CU*Answers Welcomes River Valley Credit Union

April 18, 2019 - The CU*Answers Conversions team converted over 27,500 members for River Valley Credit Union to the data processor’s CU*BASE®platform in April.

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CU*Answers and Start-up Credit Union, Village Financial Cooperative, Joining Forces

April 15, 2019 - CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, and Village Financial Cooperative, the Minneapolis, Minnesota-based start-up credit union, announced that their two cooperatives will be working together in preparation for the credit union’s launch this summer by deploying the CUSO’s CU*BASE® core data processing suite.

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CU*Answers Adds Native Integration for iPay Within It’s Me 247

April 15, 2019 - CU*Answers, the 100% credit union-owned data processing CUSO, recently announced it will begin offering a native integration for iPay within It’s Me 247, starting this summer.

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CU*Answers Item Processing Starts 2019 by Adding Two New Check Processing Clients

April 11, 2019 - First Miami University Student FCU (Oxford, Ohio) and TruChoice FCU (Portland, Maine) have recently converted to CU*Answers Item Processing for their member check processing needs.

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Cherokee Strip Credit Union Enlists Help of CU*Answers for Collections Work

April 3, 2019 - The Lender*VP Collections team at CU*Answers has added yet another client to their list bringing the current total to 22. $69 million Cherokee Strip CU based in Oklahoma has over 9,000 members and represents the first Collections team client in the state.

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CU*Answers Welcomes TruChoice Federal Credit Union

April 1, 2019 - The CU*Answers Conversions team converted over 14,000 members for TruChoice Federal Credit Union to the data processor’s CU*BASE® platform in March.

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CU*Answers Assists Madison County Federal Credit Union in Converting their Credit Card Portfolio into CU*BASE®

March 28, 2019 - The CU*Answers SettleMINT EFT team converted 1,329 credit card loans for Madison County Federal Credit Union to the CU*BASE online credit card platform. 

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CU*Answers Offers CollabRebate to Test New Tools

March 27, 2019 - CU*Answers, the 100% credit union-owned, cooperative CUSO, headquartered in Grand Rapids, Michigan, announced a new opportunity for its partners and owners to earn a $3,000 CollabRebate for testing new CU*BASE® tools and features associated with the data processor’s upcoming 19.05 software release.

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Bay Area Credit Union Launches New Website

March 27, 2019 - Bay Area Credit Union recently launched a new website. The new site features helpful links in the header, large rotating banners for featured products & services, It’s Me 247 online banking login, Join BACU, ATM search and a live chat option all on the home page. 

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Xtend and CU*Answers Prepared for Freddie Mac Loan Reporting Changes

March 27, 2019 - CU*Answers has completed the changes to its core software, CU*BASE®, to comply with the Freddie Mac processing changes required for the May 2019 loan reporting cycle. 

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CU*Answers Completes First Core Conversion in Hawaii

March 26, 2019 - CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, recently completed its first core data processing conversion in the state of Hawaii with its launch of CU*BASE® at Honolulu-based Hawaii Central Federal Credit Union.

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Data Analysis Product Analytics Booth Receives Dedicated Release

March 26, 2019 - West Michigan-based cooperative CUSO CU*Answers recently announced that elease 19.02 was fully dedicated to its Analytics Booth product offering.

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Chiphone Federal Credit Union gets New Website

March 18, 2019 - Chiphone Federal Credit Union, in Elkhart, Indiana, recently updated their website. The new design is responsive and has many great features such as Google Translate, featured rates, direct login widget, and integrated site search.

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CU*Answers Imaging Solutions 19.03 Release Improves Credit Union’s Internet Retailer Capability

March 6, 2019 - The CU*Answers Imaging Solutions team announced it will release its 19.03 version on March 18, 2019. This release is packed with features to assist credit unions become internet retailers with their members.

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CU*Answers Integrates with CUNA Protection Advisor

March 6, 2019 - CU*Answers, the 100% credit-union owned, cooperative CUSO, headquartered in Grand Rapids, Michigan, has partnered with CUNA Mutual Group to offer a single sign on (SSO) to allow a flow of information between CU*BASE®, CU*Answers’ core processing platform, and the CUNA Mutual Group website to quote Miscellaneous Coverage options.

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CU*Answers Integrates with Frost to Offer Loan Coverage

March 6, 2019 - CU*Answers, the 100% credit-union owned, cooperative CUSO, headquartered in Grand Rapids, Michigan, has partnered with Frost Financial Services, Inc. to offer a single sign on to allow a flow of information between CU*BASE®, CU*Answers’ core processing platform, and the Frost website to quote Misc. Coverage options.

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CU*Answers Announces Dates for Annual Leadership Conference

March 5, 2019 - Each year CU*Answers, a 100% credit union-owned CUSO, holds its Leadership Conference in June for all of their clients. The annual Leadership Conference will take place Tuesday, June 18th to Thursday, June 20th.

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New Development Platform a Multi-CUSO Collaboration

February 28, 2019 - Over the next few weeks, CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, will be managing a server deployment project for its sister CUSO – Liberty Lake, Washington-based CU*NorthWest.

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CU*Answers welcomes First Miami University Student Federal Credit Union

February 20, 2019 - The CU*Answers Conversion team converted 995 members for First Miami University Student Federal Credit Union to the data processor’s CU*BASE platform in January.

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CU*Answers Collections Adds Iowa Credit Union

February 8, 2019 - The Lender*VP Collections team at CU*Answers has added yet another client to their list bringing the current total to 23. The $110M credit union in Iowa has over 14,000 members.

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CU*Answers Moves to Seven Day a Week Processing

February 7, 2019 - CU*Answers, a CUSO based in Grand Rapids, Michigan, moved to seven-day per week processing. The change was announced in June 2018 and became effective Sunday, February 2, 2019. The update to the CUSO processing routines came as part of an initiative to raise the bar on credit union member service for clients across the board.

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CU*Answers Planning to Add Private Contact Channel to its Online/Mobile Banking Platform

January 29, 2019 - This week CU*Answers launched a development project that will add a new private communications channel where members using the It’s Me 247 online and mobile banking platforms will be able to send secure messages directly to the credit union via the CU*BASE® core processing platform.

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No Paper, No Problem for CU*Answers

January 25, 2019 - The Organizational Resource Development (ORD) team of CU*Answers has begun the process of converting HR-related onboarding paper documents to an electronic format.

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CU*Answers Launches Multi-Year Marketplace Expansion Strategy

January 8, 2019 - On January 1st, CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, launched a multi-year business development initiative designed to drive awareness of its products, services and business model in more credit union communities across the country.

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CU*Answers Adds 1st Community FCU as Newest CUSO Owner

January 7, 2019 - CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, announced that San Angelo, Texas-based 1st Community Federal Credit Union became its 136th equal owner on December 31st.

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