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CU*Answers
 

CU*Answers Launches Multi-Year Marketplace Expansion Strategy

January 8, 2019 - On January 1st, CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, launched a multi-year business development initiative designed to drive awareness of its products, services and business model in more credit union communities across the country.

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CU*Answers Adds 1st Community FCU as Newest CUSO Owner

January 7, 2019 - CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, announced that San Angelo, Texas-based 1st Community Federal Credit Union became its 136th equal owner on December 31st.

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CU*Answers Integrates MeridianLink LOS with CU*BASE

January 4, 2019 - CU*Answers, the 100% credit-union owned, cooperative CUSO, headquartered in Grand Rapids, Michigan, has their first MeridianLink LOS integration with Fox Communities Credit Union.

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CU*Answers Network Services Launches New Client Management Portal

January 2, 2019 - CU*Answers Network Services (CNS) is pleased to announce the launch of its new client management portal, Helpdesk.

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CU*Answers Preparing for Sweeping Changes to Subsidiary Processing

December 20, 2018 - Internal teams at CU*Answers are actively brainstorming on system improvements to tracking the accounting life of fixed assets, prepaid expenses and accrued expenses. Tools will be redesigned so that it is easier to create and work with subsidiary items (i.e. office equipment, buildings, training classes, etc.).

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CU*Answers Begins Defaulting to Seven-Day Processing for Client Credit Unions

December 19, 2018 - Reliable performance, efficient design, flexible implementation, increased security and maximized uptime are the qualities that drive CU*Answers’ 24/7 projects. CU*Answers is currently taking client requests for the launch of 7-day per week processing.

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CU*Answers Assists 1st Community Federal Credit Union in Converting Credit Card Portfolio to CU*BASE®

December 6, 2018 - The CU*Answers SettleMINT EFT Team converted 902 credit card loans for 1st Community Federal Credit Union to the online credit card platform of core processing platform CU*BASE. 

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CU*Answers Provides an Infrastructure Update for VAU (Visa Account Updater) & Mastercard’s ABU (Automatic Biller Updater)

December 5, 2018 - Credit Unions may have heard from their EFT provider about a new mandate referred to as the Visa Account Updater (VAU) and Mastercard’s Automatic Billing Updater (ABU).

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CU*Answers Offers Accounts Payable Enhancements per Credit Unions Requests

December 3, 2018 - In response to numerous credit union requests, CU*Answers has expanded the search capability and information displayed about accounts payable vendors. Now, when working A/P vendors using the Work with Accounts Payable Vendors tool, it is easier to search for a specific vendor and sort the vendor list. 

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CU*Answers Enhances Data Presentation Functionality

December 3, 2018 - The CU*Answers 18.10 CU*BASE® release introduces new Visual Analytics Tools (VAT) charts and two new dashboards, continuing the Asterisk Intelligence team’s track record of bringing clients new ways to educate others about their data.

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First United Credit Union Launches New Website

November 8, 2018 - First United Credit Union recently launched a new website with the assistance of CU*Answers Web Services.

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CU*Answers Welcomes Heartland Federal Credit Union

November 8, 2018  - The CU*Answers Conversions team converted 11,338 members for Heartland Federal Credit Union to the data processor’s CU*BASE® platform.

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TruChoice Federal Credit Union Signs Core Data Processing Contract with CU*Answers

November 1, 2018 - CU*Answers announced that $128M Portland, Maine-based TruChoice Federal Credit Union recently executed a contract to change its existing core data processing platform to the CU*Answers CU*BASE® system, the CUSO’s flagship solution.

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CU*Answers Welcomes Fire Police City County FCU to CU*BASE

October 8, 2018 - The CU*Answers Conversions team converted over 10,800 members for Fire Police City County Federal Credit Union to the data processor’s CU*BASE® platform in September.

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Consolidation of CUSC and FSCC Shared Branching Coming to CU*Answers’ clients

October 2, 2018 - CU*Answers, the 100% credit union-owned data processing CUSO, headquartered in Grand Rapids, MI, will be working with CO-OP to consolidate the CUSC and FSCC Shared Branching platforms.

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CU*Answers COO Geoff Johnson Promoted to President/COO

September 28, 2018 - Today, CU*Answers announced a title change for Geoff Johnson. Chief Operating Officer (COO) since 2014, Johnson’s new title effective October 2018 will be President/COO. This change reflects Geoff’s growing role in the strategic leadership of CU*Answers as part of the CU*Answers Executive Council. 

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Spokane Firefighters Credit Union Launches New Website

September 20, 2018 - Spokane Firefighters Credit Union recently launched a new website. The new design is responsive and has many great features such as featured rates, parallax scrolling, a direct login widget to It’s Me 247Online Banking, and integrated site search. 

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Fleur De Lis FCU Chooses CU*Answers Item Processing for Check Processing

September 19, 2018 - Fleur de Lis Federal Credit Union, Metairie, LA (formerly Louisiana Public Health Workers FCU) has signed with CU*Answers Item Processing for check processing services.

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1st Community FCU Converts Core to CU*Answers

September 19, 2018 - In its most recent stockholder newsletter, CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, announced that it had completed a successful core conversion for San Angelo, Texas-based 1st Community Federal Credit Union.

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Lender*VP Surpasses Fifty Credit Unions Utilizing Credit Score Soft Pulls to Drive Loan Growth

September 18, 2018 - Lender*VP, a division of cooperative CUSO CU*Answers, announced that over fifty credit unions are now participating in its credit score soft pull program. Participating credit unions are finding that the service offers two primary benefits: stronger statistical analysis at the credit union level and more effective interactions at the member level.

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CU*Answers Welcomes ABD Federal Credit Union

September 12, 2018 - CU*Answers, the 100% credit union-owned cooperative core processor, recently welcomed Warren, MI-based ABD Federal Credit Union to its CU*BASE® core platform.

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Lender*VP Collections Adds 1st Community Credit Union

September 10, 2018 - San Angelo, Texas-based 1st Community Federal Credit Union recently selected CU*Answers to serve as a partner for collections work. The $257 million credit union brings the Collections team’s active client list to a record of twenty-two.

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CU*Answers Adds New Opportunity to Analyze Channels Members Use to Access Online Banking and Mobile App

August 30, 2018 - A recent software release from CU*Answers for It’s Me 247 Online Banking has brought new visibility to the ways credit union members engage with their online banking account. The Asterisk Intelligenceteam at CU*Answers is especially excited to share the analytical value of the data now being collected.

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Thinkwise Credit Union Picks AuditLink for Vendor Management

August 29, 2018 - AuditLink, the audit and compliance division of CU*Answers, has signed Thinkwise Credit Union in San Bernardino, CA, to its vendor management service.

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CU*Answers Releases Item Processing Disaster Recovery Test Results

August 23, 2018 - CU*Answers, the 100% credit-union owned cooperative CUSO, headquartered in Grand Rapids, MI, has released the results of it item processing disaster recovery test, held for all CU*Answers electronic check processing clients, during the week of August 13th, 2018.

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