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CUNA Mutual Group and PSCU Join Forces to Explore Synergies Between Shared Analytics for the Credit Union Industry

September 12, 2018 — Two industry leaders have announced a new partnership based on a common vision to bring shared value on behalf of the credit union industry. PSCU – the nation’s premier payments CUSO – and CUNA Mutual Group, a leading insurance and financial services company – have come together to explore opportunities surrounding the expanded use of data and analytics, with a goal of benefiting credit unions and the industry as a whole. 

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PSCU Appoints Dean Young to New Role on Executive Team as Chief Experience Officer

September 5, 2018 — PSCU, the nation’s premier payments credit union service organization (CUSO), has announced that Dean Young has joined the executive leadership team as Executive Vice President, Chief Experience Officer.

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PSCU Increases Strength of Cooperative with Addition of 1M Accounts

August 29, 2018 — PSCU – the nation’s premier payments CUSO – has set a new company benchmark, announcing it has converted a record number of credit and debit accounts on behalf of multiple new Owner credit unions in just four months.

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PSCU Appoints New Senior Vice President of Data and Analytics

August 28, 2018 — The nation’s premier payments credit union service organization, PSCU, has announced that Jeff Carelli has been appointed Senior Vice President of Data and Analytics.

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PSCU Adds Weapon to Fraud-Fighting Arsenal, Proactively Predicting and Preventing Fraud Before It Occurs

August 16, 2018 — PSCU, the nation’s premier payments CUSO, now has another weapon to help it predict and defend against fraud: Linked Analysis enables PSCU to look at the connection between accounts in an effort to identify fraud before it occurs.

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PSCU Partners with Ondot to Enhance the Member Experience Through Robust Card Alerts and Controls Solution

August 8, 2018 — PSCU, the nation’s premier payments credit union service organization (CUSO), has partnered with Ondot, the global leader in mobile payments services, to further enhance the credit union member experience through a comprehensive Alerts and Controls solution.

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Marketing and Payments Industry Veteran Joins PSCU Leadership Team

July 18, 2018 — PSCU, the nation’s premier payments credit union service organization, has announced that marketing and payments industry veteran Tom Pierce has joined the CUSO’s leadership team.

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PSCU’s Lumin Digital and ThreatMetrix Join Forces to Secure Digital Identity for Credit Unions

June 28, 2018 — ThreatMetrix®, A LexisNexis® Risk Solutions Company, and Lumin Digital, an innovative new digital banking provider, announced today a new alliance dedicated to securing and improving consumers’ online and mobile banking experiences.

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PSCU Partners with Equips for New ATM Managed Services Program to Reduce Costs, Increase Efficiencies and Elevate Service Levels for Owner Credit Unions

June 27, 2018 — PSCU has announced a partnership with Equips, a company specializing in equipment management for financial institutions.

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PSCU Grows Owner Base in New England

June 19, 2018 — The nation’s leading CUSO has announced the addition of three new Owners in the New England area to the PSCU cooperative. Triangle Credit Union (Nashua, N.H.), FD Community Federal Credit Union (Waterbury, Conn.) and Greylock Federal Credit Union (Pittsfield, Mass.) have all signed long-term agreements with PSCU for a variety of services, ranging from credit processing to Total Member Care contact center support.

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PSCU Launches Newest Version of Proprietary Marketing Resources and Social Media Management Tool, Engagement Builder, for Credit Union Industry

June 11, 2018 — PSCU, the nation’s leading credit union service organization, has announced the launch of the newest iteration of its Engagement Builder marketing resource and social media management tool. 

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PSCU Extends Partnership with Two Hawaii Credit Unions and Welcomes a Third to the Cooperative

May 30, 2018 — The nation’s leading credit union service organization, PSCU, announced today that two current Owners – Hawaii Central Federal Credit Union (Honolulu, Hawaii) and Hawaiian Tel Federal Credit Union (Honolulu, Hawaii) – have renewed their 10-year partnerships with the CUSO, while Maui Federal Credit Union (Kahului, Hawaii) has joined the cooperative as a new Owner.

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PSCU and Lumin Digital Redefine Digital Banking for Credit Unions with Launch of New Digital Banking Platform

April 25, 2018 — PSCU has formed a new company and leading-edge platform, Lumin Digital, that will redefine digital banking for credit unions.

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PSCU Joins CULedger's Industrywide Distributed Ledger Technology Initiative

April 24, 2018 - PSCU – the nation’s leading CUSO – has announced its investment in CULedger, a credit union industry initiative for developing applications of distributed ledger technology.

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Achieva Credit Union Partners with PSCU for Debit and Credit Processing Support

March 27, 2018 — The nation's leading credit union service organization has announced one of its founding credit unions has rejoined the PSCU cooperative: Achieva Credit Union (Dunedin, Fla.) has come on board as PSCU's newest Owner.

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PSCU Partners with Jacada to Provide Contact Center Technology Solutions

March 15, 2018 — Jacada Ltd. (OTCQB: JCDAF), a leading global provider of solutions designed to automate customer service interactions, reduce the size of contact centers and improve the customer experience, announced today it has signed a material deal with PSCU.

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PSCU Expands Collections Functionality and Solution Delivery with Acquisition of CU Recovery and The Loan Service Center

February 27, 2018 - PSCU — the nation’s leading CUSO — has announced it has acquired CU Recovery and The Loan Service Center in a move to expand the CUSO’s ability to service Owners with a comprehensive collections offering. CU Recovery and The Loan Service Center have been in business for nearly three decades and have a history of providing excellent service to their clients.

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PSCU Announces Additions to Operational Services Leadership Team

February 15, 2018 – As part of its ongoing commitment to service excellence, PSCU has announced three promotions: Kimberly Barber, Karen Postma and Eric Brown have all joined the CUSO’s Operational Services leadership team.

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PSCU and Pindrop Block $1 Million in Fraud in One Month

February 8, 2018 – Last year, PSCU became the first credit union service provider to utilize Pindrop’s proprietary platform to fight call center authentication fraud. The nation’s leading credit union service organization is now getting even more aggressive with its fraud prevention efforts by leveraging Pindrop’s powerful technology on behalf of all its Owner credit unions, providing an added layer of voice security and deeper caller authentication to its call center fraud detection process.

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PSCU’s Chief Information Security Strategist Joins Forbes Technology Council

February 1, 2018 – PSCU has announced that Gene Fredriksen, Chief Information Security Strategist, has been accepted as a member of Forbes Technology Council. An invitation-only organization for senior-level technology executives, the Council is an innovative community built for the world’s most influential technology leaders.

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California Coast Credit Union Joins PSCU Cooperative as Newest Owner

January 30, 2018 – PSCU has announced its first new Owner of 2018: California Coast Credit Union (San Diego, Calif.) has joined the cooperative for in-house credit and debit processing and Total Member Care call center support. With $2.4 billion in assets, California Coast currently serves more than 160,000 members.

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PSCU Increases Financial Return to Owners with Capital Credit and Dividend of $25.4 Million in 2017

December 14, 2017 – PSCU announced a patronage dividend of $25.4 million for the cooperative’s 2017 fiscal year operations. Based on the cooperative’s financial strength, the CUSO also previously distributed a payment of $5.5 million related to the prior issued capital credits.

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PSCU Helps Build Member Loyalty with Credit Union Magic Minute™

December 12, 2017 – Lucky credit union members had just 60 seconds in a warehouse filled to the brim with thousands of items to grab as much top merchandise as they could. It was the culmination of the fifth annual Credit Union Magic Minute™, a program developed by PSCU to help its Member-Owner credit unions build even tighter relationships with their members.

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New Iteration of PSCU’s QuickAssist Helps Credit Unions Further Deliver an Exceptional Member Experience

November 16, 2017 – PSCU continues to develop innovative solutions that enable credit unions to provide an unparalleled member experience. It has now released QuickAssist for debit, enabling better service and front line efficiency for both credit and debit. 

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PSCU Welcomes Four Returning Member-Owners Back to Cooperative

November 14, 2017 – Several credit unions from across the country have returned to PSCU as Member-Owners, the CUSO announced today.

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