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Backbase Announces New Relationship With Eastern Bank

February 17, 2022: Backbase, the global leader in Engagement Banking, announced today a new relationship with Eastern Bank (Eastern), a Boston-based financial institution with approximately $24 billion in assets. Eastern is adopting Backbase-as-a-Service (BaaS) and Backbase’s Digital Sales solutions to deploy a fully digital account opening experience designed to reduce friction and complexity for new consumer and business customers.

Backbase appoints Chris Vanden Berghe as Regional Vice President of Technology in APAC

February 8, 2022 — Backbase the global leader in engagement banking platforms, has recently appointed Chris Vanden Berghe as Regional Vice President of Technology for Asia Pacific. The new role is based in Singapore and will drive the company’s product localisation and development, implementation success, and international expansion.

Backbase Partners with Blue Federal Credit Union to Revolutionize Members’ Retail and Business Banking Experiences

December 14, 2021 – Engagement Banking technology provider Backbase announced today that it is partnering with Blue Federal Credit Union (Blue), a leading credit union headquartered in Wyoming and serving communities throughout the Western United States, to reinvent the digital experience for all of Blue’s retail and business banking members. The partnership will see Blue adopt Backbase’s Digital Banking, Digital Sales and Digital Assist solutions for both lines of business.

Backbase partners with Microsoft to re-architect banking around the customer

November 10, 2021 - Backbase, the global Engagement Banking Platform provider, today announced its global collaboration with Microsoft to help financial institutions move into the Engagement Banking Era with the first fully integrated financial services cloud stack. The collaboration, which sees Backbase’s Engagement Banking Platform serving in the engagement layer within Microsoft Cloud for Financial Services, helps financial institutions re-architect banking around their customers and accelerate their digital transformation.

First Bank Taps Backbase to Deliver a Seamless, Unified Digital Experience

October 26, 2021 –First Bank, a leading family-owned bank headquartered in St. Louis, Missouri, announces today that it has teamed up with Engagement Banking technology provider Backbase to rapidly upgrade its end-to-end digital banking experience, in turn positioning the bank for significant ongoing growth.

Backbase supports Raiffeisen on its path to Engagement Banking

September 27, 2021 – Engagement Banking technology provider Backbase announced today that it has entered into a long-term collaboration with Raiffeisen Switzerland. It involves Backbase supporting Switzerland’s third-largest banking group in the development of their customer interface. Backbase and Raiffeisen signed the contract to formalize their collaboration on September 20th, 2021.

Vietnam’s Übank the first digital bank in APAC to accelerate transformation with Backbase-as-a-Service

September 22, 2021 – Übank, Vietnam’s digital bank powered by VPBank, has successfully partnered with Backbase – global engagement banking platform leader – leveraging their Backbase-as-a-Service (BaaS) managed cloud service for its Engagement Banking Platform to enhance the bank’s mobile banking experiences and offerings, with the latest release of nearly 50 new features in just one month.

Backbase-powered platform provides strong digital foundations for pbb’s new client portal

August 10, 2021 - Backbase has supported real estate financing leader pbb Deutsche Pfandbriefbank (pbb) to introduce its new client portal which is powered by the digital banking technology provider’s Engagement Banking platform.

Backbase expands commitment to KSA with new center and appointment of new senior leadership

August 9, 2021 - Backbase is reaffirming its commitment to Saudi Arabia with the launch of a new regional office and the appointment of a new senior leadership team in the country. This latest expansion follows increasing market demand in Saudi Arabia, with SAMA – the Kingdom’s financial regulator – offering new licenses and open banking development as part of Vision 2030.

Backbase appoints Iman Ghodosi as Regional Vice President to lead Asia Pacific expansion

July 28, 2021 — Amsterdam-headquartered Backbase, a global leader in engagement banking platforms, has recently appointed Iman Ghodosi as Regional Vice President for the Asia Pacific region. The new role is based in Sydney and will see Ghodosi drive the company’s international expansion, product development, and Asia Pacific market growth. taps Backbase and Mambu to power its digital reinvention

July 22, 2021 – today announces that it has selected Engagement Banking technology provider Backbase in conjunction with Mambu, the SaaS banking platform, to power its digital transformation. The collaboration will see leveraging Backbase and Mambu’s combined technology offering to strategically transform from “mobile first” to full service and omnichannel bank.

Backbase strengthens commitment in the DACH region

July 14, 2021 – Backbase, the provider of the Engagement Banking Platform, is strengthening its commitment in the DACH region. Backbase has been successfully serving the market for years and has already won numerous customers in the DACH region.

SKB banka, member of OTP Group, partners with Backbase to accelerate digital transformation

June 8, 2021 – Slovenia-based SKB banka (SKB) has today announced its partnership with Engagement Banking technology provider, Backbase, to accelerate its digital transformation and ensure a seamless banking experience for all new and existing customers. The partnership will see SKB adopting Backbase’s Engagement Banking Platform, enabling it to provide digital banking and digital sales solutions to its retail, SME and corporate banking customers, enabling frictionless self-service and digital onboarding capabilities.

Techcombank selects Backbase to power its revolutionary digital-first transformation

June 3, 2021 - The Vietnam Technological and Commercial Joint Stock Bank (Techcombank) has chosen Backbase, the engagement banking platform provider, to accelerate the digitalization of its retail and corporate omni-channel engagement. Under this collaboration, Techombank will leverage the Backbase engagement banking platform to innovate and design new digital financial services experiences for both retail and corporate customers.

BankUnited Launches Engaging Digital Experience to All of its Retail Customers

June 2, 2021 - Leading regional bank BankUnited announces the launch of its new digital banking experience, powered by digital Engagement Banking technology provider Backbase. BankUnited’s new interface engages the bank’s retail customers with a clean, modern mobile and online banking experience, as well as a variety of enhanced tools and personalization options to help them more easily access and manage their money.

Backbase appoints Abhijit Chavan as Regional Vice President of Customer Success for Asia

May 18, 2021 – Backbase, the Engagement Banking platform provider, announced today the appointment of Abhijit Chavan as Regional Vice President of Customer Success for Asia, as part of the Backbase Asia Leadership Team.

Banco de la Nación partners with Backbase to launch its DNI Account

May 5, 2021 - Banco de la Nacion, the Peruvian state-owned bank, has adopted Backbase's digital-first banking technology to support the launch of its Cuenta DNI, an ambitious project that will integrate virtual payments, digital wallets and more in order to support its vision of greater bankarization and financial inclusion in Peru.

Metro Bank and Backbase extend strategic partnership to accelerate digital transformation

May 5, 2021 - Engagement banking technology provider Backbase today announces it has renewed its partnership with leading UK retail and commercial challenger bank Metro Bank. The focus of the renewed partnership sees Backbase providing dedicated digital innovation support for Metro Bank’s business banking customers. By leveraging the latest cloud-native version of Backbase’s platform, which includes a vast amount of off-the-shelf accelerators for business banking, Metro Bank is able to further enhance and tailor the experience offered to its business customers.

Wildfire Credit Union Expands Partnership with Backbase to Redefine the Employee and Member Digital Experience

March 17, 2021 - Michigan-based Wildfire Credit Union announces today that it is expanding its partnership with Engagement Banking technology provider Backbase to modernize its employee experience and improve its ability to deliver personalized member services.

Banks Pick Up Digital Pace as Over Half of Royal Banking
Commission Recommendations Not Yet Implemented

March 11, 2021 – Beyond regulations and compliance, banking players in the country will look to incorporate emerging technologies such as artificial intelligence (AI) to drive revenue and customer engagement.

Hellenic Bank Debuts Cutting Edge Retail Banking App in Partnership with Backbase

March 9, 2021 - Leading Cypriot bank Hellenic Bank announces the successful launch of its new retail banking platform, built in partnership with Engagement Banking technology provider Backbase.

Backbase-Powered Mobile Banking App Drives Member Adoption and Satisfaction for WSECU

March 3, 2021 - Washington State Employees Credit Union (WSECU), a leading Washington State financial institution, announced today the results of its ongoing partnership with digital banking technology provider Backbase as part of its modernization strategy.

Backbase and Zafin Push the Limits of Customer Personalization Through Turn-Key Dynamic Product and Pricing Capabilities

February 25, 2021 - Leading engagement banking platform provider Backbase announces today that it has partnered with Zafin, the global leader in SaaS cloud-native product and pricing solutions for banks, to integrate Zafin’s relationship-based product and pricing capabilities into its Engagement Banking platform.

National Bank of Bahrain (NBB) Partners with Backbase to Offer a First-in-Class Digital Onboarding Experience

February 17, 2021 - Bahrain’s leading local bank National Bank of Bahrain (NBB) announced the launch of its new digital banking platform, built in partnership with banking technology provider Backbase, to support with their digital transformation journey, empower its staff to further deliver improved customer experience, and provide a seamless digital onboarding experience for retail customers.

BasisBank Partners with Backbase to Deliver Hyper-Personalized Experiences to Retail & SME Customers

February 11, 2021 - Leading Georgian bank BasisBank announces today its partnership with banking technology provider Backbase to power its digital transformation and deliver hyper-personalized experiences to Retail and SME customers.

Banesco Panamá Selects Backbase to Fast-Track its Digital Banking Transformation

February 10th, 2020 - Banesco Panamá has selected Backbase, the Engagement Banking Platform provider, to transform its web and mobile banking platforms.

Tech CU Partners with Backbase to Digitally Transform the Credit Union Member Experience

February 3, 2021 - Tech CU, a leading credit union serving California’s technology community, announced today that it has engaged engagement banking technology provider Backbase to overhaul its members’ banking experience and implement a brand-new digital transformation strategy.

Backbase Drives Worldwide Banking Innovation with
Second Global Development Center in Hyderabad

January 21, 2021 – Backbase, the Engagement Banking platform provider, today announced the opening of its Global Development Center (BDC) in Hyderabad, India.

Caixa Geral de Depósitos partners with Backbase to Accelerate Innovation and Consumer Engagement

January 12, 2020 - Caixa Geral de Depósitos (CGD), Portugal’s largest bank, today announces its partnership with Engagement Banking technology provider Backbase. The collaboration will enable CGD to create new digital banking channels across all its business lines and achieve a seamless customer experience, starting with SME customers.

Backbase Opens Global Development Center to Accelerate Digital Transformation for Banks

December 15, 2020 – Backbase, the Engagement Banking platform provider, today announced the opening of its new Global Development Center (BDC) in Krakow, Poland.

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