September 29, 2020 - RVA Financial FCU has expanded its partnership with CO-OP Financial Services to perform In-House Credit services, in addition to re-signing with the company to provide Debit and PIN processing and ATM Terminal Driving.
New Research Shows Prioritizing Payments and Leveraging Daily Touchpoints with Members Leads to Growth
September 20, 2020 - Consumer preference for a single provider and addressing “financial fragility” as a source of dissatisfaction are among the key findings of a new study suggesting credit unions are strongly positioned in the current marketplace.
UMe Credit Union Finds Forward-Thinking Technology Partner in CO-OP Financial Services
September 8, 2020 - As UMe Credit Union approached the end of its existing card processing agreement, the institution set as a goal, “aligning with a vendor who is forward-thinking in terms of technology, but also, who truly wants to be a partner in working with us,” said Robert Einstein, President/CEO. “We value relationships.” The Burbank, California-based cooperative found just such a partner in CO-OP Financial Services, which is contracted to perform Debit and In-House Credit services for UMe Credit Union (www.umecreditunion.com).
Rudy Pereira or Premier America Credit Union Elected to CO-OP Board of Directors
August 23, 2020 - Rudy Pereira, President/CEO of Premier America Credit Union of Chatsworth, California, has joined the Board of Directors of CO-OP Financial Services, elected to a three-year term during the company’s Annual Meeting of Shareholders held August 18.
CO-OP Partners with Zelle® to Enable Credit Unions to Offer P2P Payments Now
August 6, 2020 - The ongoing need for physical distancing and remote working – and the limited ability of members to transact in-person – is making the adoption of person-to-person payments by credit unions more essential than ever.
To support members with their distance banking needs now and in the future, CO-OP Financial Services is announcing today it is partnering with Zelle® to offer P2P payments to credit unions in the CO-OP ecosystem.
CO-OP's New Payments Playbook: How to Grow Member Share of Wallet, Establish Primary Financial Relationships
July 8, 2020 - As consumers continue to engage remotely and aggregate their financial lives from a multitude of apps and institutions, there is significant opportunity for credit unions to shift their strategic approach and win members through their daily exercise of making payments.
Generations FCU Expands Partnership with CO-OP to Offer Members Tech-Forward Payments Products
June 24, 2020 - To provide members with an improved cards experience, San Antonio-based Generations Federal Credit Union is now partnering with CO-OP Financial Services for debit and full-service credit processing. The $570 million credit union is also a participant in CO-OP ATM network.
CO-OP Financial Services Announces Retirement of Jim Hanisch
May 18, 2020 – CO-OP Financial Services is announcing the retirement of Jim Hanisch, President, CO-OP Network, following a distinguished career in the payments and financial technology industry, including the last 19 years with CO-OP.
CO-OP Now Offering 'CU Strategic Investment Assessment' as a Standalone Opportunity
May 11, 2020 – CO-OP Financial Services today announced that it is making its newly introduced Credit Union Strategic Investment Assessment Powered by CO-OP and backed by EY NextWave™ available to all credit unions.
CO-OP Announces Cardholder Payment Relief Solutions for its Full-Service Credit Clients
March 23, 2020 - CO-OP Financial Services has announced a series of programs for its Full-Service Credit clients to help them address the financial stress their members may be experiencing as a result of the COVID-19 outbreak.
COOPER Fraud Analyzer from CO-OP Now Protecting 9.7 Million Member Accounts
March 8, 2020 – Since going live one year ago, COOPER Fraud Analyzer has monitored in real-time more than 113.6 million credit union member transactions, as the fraud-fighting tool from CO-OP Financial Services now protects 9.7 million accounts.
Five County CU Expands Partnership with CO-OP to Enhance Member Experience, Increase Efficiencies
January 5, 2020 – Five County Credit Union, one of the largest participants in CO-OP Shared Branch network in Maine, is expanding its partnership with CO-OP Financial Services to include a wide variety of solutions within the CO-OP ecosystem.
CO-OP Financial Services Launches Developer Portal for Credit Unions
November 7, 2019 – Technical integration is now an easier process for credit unions with the launch of CO-OP Financial Services’ Developer Portal, an Application Program Interface management system that houses CO-OP APIs in a single, digital library.
Gather FCU Partners with CO-OP Contact Center for Member, Card and Dispute Resolution Services
November 4, 2019 – Gather FCU has expanded its partnership with CO-OP Financial Services to include contact center services, as the credit union seeks to make itself always immediately available to members, during busy office hours and after-hours.
Shaun Gehman Joins CO-OP Financial Services as Vice President Solutions Design
October 16, 2019 – Shaun Gehman has joined CO-OP Financial Services as Vice President, Solutions Design, bringing with him more than 15 years of executive-level experience in delivering financial technology to credit unions.
CO-OP Launches Expanded Controls and Alerts Functionality to Increase Member Convenience and Usage
September 18, 2019 – CardNav by CO-OP, the first-to-market mobile card controls and alerts application, is now available across all credit and debit products and gains a series of new features ensuring the credit union brand is front and center, while supporting a seamless member experience.
New White Paper from CO-OP Financial Services Offers Guide for Boosting Credit Card Penetration, Activation and Usage
July 23, 2019 – More than half of all credit cardholders use their card every day. This is just one of the many reasons it’s critical for credit union issuers to ensure members choose their credit card over the others in their physical and digital wallets.
July 9, 2019 – Experienced credit union executive Amber Danford has joined CO-OP Financial Services as Vice President, Client Services, bringing additional executive-level engagement to ensure seamless partnerships between CO-OP and its credit union clients, and promote increased customer satisfaction for members.
CO-OP Financial Services Introduces New Solution Lines
May 6, 2019 – CO-OP Financial Services unveiled today a new vision of its advanced digital ecosystem, aligning payments and financial technology solutions along five categories of products and services to better-meet credit union and member needs.