pscu

PSCU’s CU Recovery Collects More than $3 Million on Behalf of Credit Union Clients, Setting New Record in March

April 19, 2021 - CU Recovery, a PSCU company, recorded a record-breaking month in recoveries for its more than 850 credit union clients by collecting over $3 million in charged-off debt in March.

A full-service collections agency, CU Recovery is dedicated to maximizing recoveries on charged-off loans exclusively for credit unions. For more than 30 years, the company has worked with credit union members to resolve their debts, keeping a close pulse on economic, business and credit cycles, as well as changes in the regulatory environment.

PSCU Launches Monthly Payments Index to Track Consumer Behavior and Payments Trends

April 15, 2021 - PSCU, the nation’s premier payments credit union service organization (CUSO), has announced the launch of the PSCU Payments Index, the next evolution of the CUSO’s successful consumer payments trend analysis. In this new monthly publication, PSCU will provide its credit unions and the broader market with timely data, analysis and thought leadership to help make informed, strategic decisions.

PSCU Expands Presence in the Aloha State

April 6, 2021 - PSCU, the nation’s premier payments credit union service organization (CUSO), has announced current Owners Honolulu Federal Credit Union (HOCU) and HFS Federal Credit Union (HFS) have expanded their partnerships with the CUSO, while Pearl Hawaii Federal Credit Union (Pearl Hawaii) has joined the cooperative as a new Owner. All three will partner with PSCU for credit and debit processing services.

Credit Union of Texas Expands Partnership with PSCU

March 30, 2021 - PSCU, the nation’s premier payments credit union service organization (CUSO), has announced it has expanded its partnership with Credit Union of Texas (Dallas). In addition to support services for debit, the CUSO will now also provide credit processing support for the credit union.

PSCU Launches Unified Agent Desktop Contact Center Solution

March 16, 2021 - PSCU, the nation’s premier payments credit union service organization (CUSO), has announced the launch of its newest contact center solution, Unified Agent Desktop.

PSCU and Allied Solutions Partner to Provide Delinquency Management Services

March 11, 2021 - PSCU, the nation’s premier payments credit union service organization, and Allied Solutions (“Allied”), one of the largest providers of insurance, lending and marketing products to financial institutions in the U.S., today announced they have partnered to provide financial institutions with single-source delinquency management services and support, including first- and third-party collections solutions.

PSCU to Offer Installment Payments Solution

February 10, 2021 - PSCU, the nation’s premier payments credit union service organization (CUSO), today announced it will soon offer a new Installment Payments solution.

PSCU and Fiserv Extend Payments Processing Partnership

January 13, 2021 - PSCU, the nation’s premier payments credit union service organization (CUSO), today announced that it has extended its payments processing agreement with Fiserv, Inc. (NASDAQ: FISV) (“Fiserv”), a leading global provider of payments and financial services technology solutions.

PSCU to Partner with Welcome Technologies and MRV Banks, Bringing Credit Card Program to Underserved Immigrant Communities

December 16, 2020 - PSCU, the nation’s premier payments credit union service organization (CUSO), today announced that Welcome Technologies has selected the CUSO to provide processing services and support for its first-ever credit card program.

PSCU Launches Digital Issuance Solution

December 10, 2020 - In an effort to continue enhancing credit union member experience, PSCU – the nation’s premier payments credit union service organization (CUSO) – has announced the launch of its newest digital solution, Digital Issuance. Now available to Owner credit unions, PSCU Digital Issuance creates seamless, uninterrupted payment experiences and enables cardholders to continue transacting digitally, even in the absence of their physical card.

PSCU Helps Credit Unions Proactively Fight Fraud with Enhanced Fraud Services

November 10, 2020 - Following the successful soft launch of its Enhanced Fraud Services in Summer 2019, PSCU – the nation’s premier credit union service organization – today announced the service has helped 10 early adopter credit unions combat fraud of all types, ranging from first-party chargeback fraud to identifying card information being sold on the dark web.

PSCU to Leverage FICO® Customer Communications Services to Build Leading Fraud Alert Solution for Credit Unions

October 27, 2020 - PSCU, the nation’s premier payments credit union service organization (CUSO), announced today that it will begin using FICO® Customer Communications Services (CCS) to build a cutting-edge fraud alert program that will notify members of potential fraud quickly, in the channel best suited for the member, and in a secure way that guarantees member confidence that the notification is valid.

PSCU Releases “Fast Access, Fast Payments” White Paper

September 22, 2020 - Accelerated by the global COVID-19 pandemic, credit union member demand for faster – and more digital – payments has increased exponentially in 2020.

Cardinal Credit Union Expands Partnership with PSCU

August 4, 2020 - PSCU has announced it has expanded its relationship with Cardinal Credit Union (Mentor, Ohio). In addition to support services for credit, the nation’s premier payments credit union service organization (CUSO) will now also provide debit processing support for the credit union.

PSCU Launches New “Credit Union Give Back Sweepstakes”

July 20, 2020 - PSCU, the nation’s premier payments credit union service organization (CUSO), is excited to announce the launch of its new loyalty program, the Credit Union Give Back Sweepstakes.

PSCU Appoints New Board Member and Recognizes Retiring Member for Service

July 16, 2020 - PSCU, the nation’s premier payments credit union service organization (CUSO), announced that Chris Shockley, president and CEO of Virginia Credit Union, Va., has been appointed as a board member.

Foundation Launches Free Disaster Recovery App for Credit Unions

July 16, 2020 - The National Credit Union Foundation (the Foundation), in collaboration with PSCU, are excited to announce the launch of a new CUAid Disaster Recovery App to streamline and connect credit union organizations with one another when disasters strike to quickly coordinate resources.

PSCU Completes Acquisition of Primax

June 30, 2020 - PSCU, the nation’s premier payments credit union service organization (CUSO), today announced that it has completed the acquisition of the Primax business from T.K. Keith Company, Inc. Terms of the transaction were not disclosed.

PSCU Grows Partnership with Worldwide Foundation to Foster Leadership Equality & Digital Transformation Across the Movement

June 25, 2020 - PSCU, a U.S.-based credit union service organization (CUSO) specializing in payments, has entered into a new agreement with Worldwide Foundation for Credit Unions focused on expanding the impact of two critical leadership development programs - the Global Women’s Leadership Network (GWLN) and the World Council Young Credit Union Professionals (WYCUP) program.

PSCU Joins World Council of Credit Unions

May 7, 2020 - PSCU has joined World Council of Credit Unions (WOCCU) as an Associate Member.

Service 1st Federal Credit Union Selects PSCU for Debit and Credit Processing Support

April 28, 2020 - PSCU, the nation's premier payments credit union service organization (CUSO), today announced that Service 1st Federal Credit Union (Service 1st) has joined the cooperative for credit and debit card processing support and services.

PSCU Furthers Commitment to Digital Experience through Advancements in Mobile and Online Card Management Tools

April 7, 2020 - In support of its commitment to delivering best-in-class products and services to its Owner credit unions, PSCU continues to extend its leadership position in digital offerings to bolster credit union members' online, mobile and digital experiences.

PSCU Partners with TEXAR for Credit Processing Support

March 5, 2020 - PSCU, the nation's premier payments credit union service organization (CUSO), has announced that TEXAR Federal Credit Union (Texarkana, Texas) has joined the cooperative as its newest Owner. PSCU will provide credit processing services and support for the credit union's nearly 32,000 members beginning this fall.

Westby Co-op Credit Union Selects PSCU for Credit Processing Support

March 3, 2020 - The nation's premier payments credit union service organization (CUSO), PSCU, today announced that Westby Co-op Credit Union (WCCU) has joined the cooperative for credit card processing support and services.

PSCU to Integrate Decentralized Digital Identity Platform into Contact Center Following Successful Proof of Concept

February 24, 2020 - PSCU, the nation's premier payments credit union service organization (CUSO), has announced that it is in process of a proof of concept with CULedger and Baxter Credit Union (BCU) on CULedger’s MemberPass™ solution, a simple, secure way for credit unions to verify their members leveraging state-of-the-art privacy technology.

PSCU Leverages NICE Portfolio to Improve Enterprise Efficiency, Experience for Credit Unions and Members

February 12, 2020 - NICE (Nasdaq: NICE) today announced that PSCU, the United States' premier payments credit union service organization, has expanded its relationship with NICE. Looking to enhance service, improve enterprise efficiency, increase scalability and provide an advantage to their credit unions and their members, PSCU selected NICE's wide portfolio of solutions to enhance its approach to providing an unparalleled experience for its Owner credit unions and their members.

PSCU Saves Over $277M in Fraud for Owner Credit Unions in 2019

February 11, 2020 - PSCU, the nation's premier payments credit union service organization (CUSO), today reported that it stopped more than $277 million in potential fraud for its Owner credit unions and their members in 2019 by blocking fraud at the point of sale, in the contact center and online, among other channels.

PSCU Reports Substantial Year-over-Year Growth for Owner Credit Unions

February 6, 2020 - PSCU, the nation's premier payments credit union service organization (CUSO), today reported year-over-year debit and credit sales volume growth of 7.86% among its Owner credit unions during the 2019 holiday season, significantly outpacing a recently reported market rate of 4.1% by the National Retail Federation (NRF).

PSCU Optimizes Contact Center Experience with Jacada

December 16, 2019 - PSCU, the nation's premier payments credit union service organization (CUSO), today announced the deployment of desktop automation through its partnership with Jacada, a leading worldwide provider of customer service robotic process automation (RPA).

PSCU Bolsters Commitment to Credit Union Service Delivery with Appointment of Senior Vice President

December 4, 2019 - In an effort to further enhance its commitment to delivering an exceptional experience for its Owner credit unions and their members, PSCU has announced that Kevin Spear has been named senior vice president, Service Delivery.