pscu

Tarrant County’s Credit Union Selects PSCU for Credit and Debit Processing Services

January 5, 2022 - PSCU, the nation’s premier payments credit union service organization (CUSO), has announced that Tarrant County’s Credit Union (TCCU) has selected PSCU to provide debit and credit card processing services and support.

Pathways Financial Credit Union Chooses Lumin Digital to Provide Digital Banking Services

December 2, 2021 - Lumin Digital, a PSCU company, has announced that Pathways Financial Credit Union (Pathways) has signed a multi-year agreement for Lumin Digital’s cloud-native platform for online and mobile digital banking solutions. Lumin Digital will support 50,000 Pathways consumer and business members when the credit union goes live on the platform in April 2023.

New England Federal Credit Union Selects PSCU for Credit and Debit Processing Support

November 30, 2021 - PSCU, the nation’s premier payments credit union service organization (CUSO), has announced that New England Federal Credit Union (NEFCU) has joined the cooperative for credit and debit card processing support and services.

PSCU Announces the Release of Identity Resolution

November 10, 2021 — As part of its ongoing commitment to delivering personalized experiences and comprehensive data protection for credit unions and their members, PSCU – the nation’s premier payments credit union service organization (CUSO) – has announced the launch of Identity Resolution, one of three data enrichment strategies that comprise its Identity Intelligence Solutions. This new solution resolves single identities with foundational enriched data and determines location-based households.

USE Credit Union Expands Partnership with PSCU to Include Debit and Credit Processing Services

November 9, 2021 — PSCU, the nation’s premier payments credit union service organization (CUSO), has announced that USE Credit Union (USECU) has expanded its partnership with PSCU to include debit and credit processing services. PSCU has provided overflow contact center support for USECU since 2013.

PSCU Announces New Board Member and Recognizes Retiring Member for Service

November 2, 2021 — PSCU, the nation’s premier payments credit union service organization (CUSO), announced that Nathanael Tarwasokono, president and CEO of Firstmark Credit Union, Texas, has been appointed as a member of the PSCU Board of Directors following two years of service as an associate director. Tarwasokono is replacing Kit Snyder, president and CEO of Consumers Credit Union, Mich., who is retiring from his role as a board member after 11 years of service.

PSCU’s Collections Company Rebrands to TriVerity

November 1, 2021 - CU Recovery, a PSCU company, has announced a new name. The full-service collections agency will now be known as TriVerity, a name that embodies the mission and core values of the organization.

BluCurrent Credit Union Partners with PSCU for Credit and Debit Card Processing Services

October 13, 2021 - PSCU, the nation’s premier payments credit union service organization (CUSO), has announced that BluCurrent Credit Union (BluCurrent) has joined the cooperative for credit and debit processing and support services. Lumin Digital – a PSCU company – will also provide the credit union with online and mobile digital banking solutions.

PSCU Launches Newest Prepaid Digital Experience Platform

October 6, 2021 - As the demand for prepaid cards increases, PSCU, the nation’s premier payments credit union service organization (CUSO), has announced the launch of its newest prepaid digital experience platform. The PSCU My Card Manager mobile app and website enable self-service access, providing cardholders with more control over their reloadable prepaid cards and experience, ultimately resulting in increased member engagement, penetration, activation and usage.

Lumin Digital to Provide Digital Banking Services for Service 1st Federal Credit Union

September 30, 2021 — Lumin Digital, a PSCU company, has announced that Service 1st Federal Credit Union (Service 1st) has signed a multi-year agreement for Lumin Digital's cloud-native platform for online and mobile digital banking solutions. Lumin Digital will support over 36,700 Service 1st members when the credit union goes live on the platform in April 2022.

PSCU Announces Two Executive Appointments to Support Continued Growth and Success

September 29, 2021 — To further enhance its commitment to delivering an exceptional member experience, PSCU – the nation’s premier payments credit union service organization (CUSO) – has announced that Chris Gunnare has been appointed senior vice president, chief sales officer, and Yvonne Stelpflug has been named senior vice president, Advisors Plus.

PSCU Announces Additional Investment of Over $50 Million in Lumin Digital

August 24, 2021 — PSCU, the nation’s premier payments credit union service organization (CUSO), today announced that its Board of Directors has approved an additional investment of $54 million in Lumin Digital, PSCU’s cloud-native digital banking company, over the next three to five years. This investment will bring PSCU’s total investment to $125 million since the formation of Lumin Digital in April 2018, with continued investment expected to be announced in the near future.

PSCU Partners with 4Front Credit Union to Provide Debit, Credit and Contact Center Support

August 3, 2021 — PSCU, the nation’s premier payments credit union service organization (CUSO), has announced that 4Front Credit Union (4Front) has joined the cooperative for credit and debit card processing services, as well as contact center support.

Lumin Digital Partners with Consumers Credit Union to Launch Digital Account Opening Solution

July 27, 2021 - Lumin Digital, a PSCU company, announced that it has partnered with Consumers Credit Union (Kalamazoo, Mich.) to create and pilot a new digital account opening product for Lumin Digital customers. This new and optional feature will empower Lumin-affiliated credit unions to quickly process membership qualifications and verify identities, easily fund accounts and much more, all while helping prevent fraud and reduce the number of third-party solutions needed by credit unions to support digital account opening.

Greylock Federal Credit Union Expands Partnership with PSCU

July 22, 2021 - PSCU, the nation’s premier payments credit union service organization (CUSO), has announced it has expanded its partnership with Greylock Federal Credit Union (Greylock). In addition to support services for credit, the CUSO will now also provide debit processing support for the credit union.

PSCU Names Two New Associate Directors to Board

July 20, 2021 - PSCU, the nation’s premier payments credit union service organization (CUSO), today announced the appointment of Todd Lane, president and CEO of California Coast Credit Union (San Diego), and Maria J. Martinez, president and CEO of Border Federal Credit Union (Del Rio, Texas), as Associate Directors to its board.

Maui County Federal Credit Union Selects PSCU for Credit and Debit Processing Support

June 10, 2021 - PSCU, the nation’s premier payments credit union service organization (CUSO), has announced that Maui County Federal Credit Union (Maui County FCU) has joined the cooperative. PSCU will provide credit and debit processing services and support for the credit union’s more than 19,700 members beginning in 2022 and 2024, respectively.

PSCU’s CU Recovery Announces Partnership with DCM Services

June 8, 2021 - CU Recovery, a PSCU company, announced it has partnered with DCM Services, LLC (“DCMS”), the industry leader in data and contact management solutions for the estate and specialty receivables recovery market. The partnership will benefit credit unions across the nation as the two organizations combine their expertise in the accounts receivable management (ARM) industry.

Lumin Digital to Provide DuPont Community Credit Union with Digital Banking Solution

June 2, 2021 - Lumin Digital, a PSCU company, announced that DuPont Community Credit Union (DCCU) has signed a multi-year agreement for Lumin Digital's cloud-native platform for online and mobile digital banking solutions. DCCU has been part of the PSCU cooperative since 1996.

PSCU Announces New Executive Committee for Board of Directors

May 26, 2021 - PSCU, the nation’s premier payments credit union service organization (CUSO), has appointed a new executive committee for its board of directors for the 2021 fiscal year.

PSCU and Together Credit Union Partner to Provide Members with Credit and Debit Card Processing Support

May 25, 2021 - PSCU, the nation’s premier payments credit union service organization (CUSO), is thrilled to announce Together Credit Union (St. Louis) has joined the cooperative for full-service credit and debit card processing support and services.

Temenos’ New President for Asia Pacific on the Drive to Boost Engagement Across the Region

May 24, 2021 - Jean-Paul Mergeai is the new President of Asia Pacific, and Middle East & Africa for Temenos, having moved to Singapore in early February from his former Dubai base of seven years, from which he ran the firm’s Middle East and Africa operations.

PSCU’s CU Recovery Collects More than $3 Million on Behalf of Credit Union Clients, Setting New Record in March

April 19, 2021 - CU Recovery, a PSCU company, recorded a record-breaking month in recoveries for its more than 850 credit union clients by collecting over $3 million in charged-off debt in March.

A full-service collections agency, CU Recovery is dedicated to maximizing recoveries on charged-off loans exclusively for credit unions. For more than 30 years, the company has worked with credit union members to resolve their debts, keeping a close pulse on economic, business and credit cycles, as well as changes in the regulatory environment.

PSCU Launches Monthly Payments Index to Track Consumer Behavior and Payments Trends

April 15, 2021 - PSCU, the nation’s premier payments credit union service organization (CUSO), has announced the launch of the PSCU Payments Index, the next evolution of the CUSO’s successful consumer payments trend analysis. In this new monthly publication, PSCU will provide its credit unions and the broader market with timely data, analysis and thought leadership to help make informed, strategic decisions.

PSCU Expands Presence in the Aloha State

April 6, 2021 - PSCU, the nation’s premier payments credit union service organization (CUSO), has announced current Owners Honolulu Federal Credit Union (HOCU) and HFS Federal Credit Union (HFS) have expanded their partnerships with the CUSO, while Pearl Hawaii Federal Credit Union (Pearl Hawaii) has joined the cooperative as a new Owner. All three will partner with PSCU for credit and debit processing services.

Credit Union of Texas Expands Partnership with PSCU

March 30, 2021 - PSCU, the nation’s premier payments credit union service organization (CUSO), has announced it has expanded its partnership with Credit Union of Texas (Dallas). In addition to support services for debit, the CUSO will now also provide credit processing support for the credit union.

PSCU Launches Unified Agent Desktop Contact Center Solution

March 16, 2021 - PSCU, the nation’s premier payments credit union service organization (CUSO), has announced the launch of its newest contact center solution, Unified Agent Desktop.

PSCU and Allied Solutions Partner to Provide Delinquency Management Services

March 11, 2021 - PSCU, the nation’s premier payments credit union service organization, and Allied Solutions (“Allied”), one of the largest providers of insurance, lending and marketing products to financial institutions in the U.S., today announced they have partnered to provide financial institutions with single-source delinquency management services and support, including first- and third-party collections solutions.

PSCU to Offer Installment Payments Solution

February 10, 2021 - PSCU, the nation’s premier payments credit union service organization (CUSO), today announced it will soon offer a new Installment Payments solution.

PSCU and Fiserv Extend Payments Processing Partnership

January 13, 2021 - PSCU, the nation’s premier payments credit union service organization (CUSO), today announced that it has extended its payments processing agreement with Fiserv, Inc. (NASDAQ: FISV) (“Fiserv”), a leading global provider of payments and financial services technology solutions.